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A note from Hilton Garden Inn Orlando Downtown
Updated 10/12/21
About
#264 of 385 hotels in Orlando
Location
Cleanliness
Service
Value
We're surrounded by some of downtown Orlando's top entertainment venues including Amway Center, Dr. Philips Center for the Performing Arts, and Eola Park, home to the Walt Disney Amphitheater. Kick back by our rooftop pool or grab your favorite coffee from our Starbucks Café. Host an event in our bright meeting room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Archery offsite
Children Activities (Kid / Family Friendly)
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Wine / champagne
Bowling offsite
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Radio
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Spanish, Arabic
Location
Full view
91Great for walkers
Grade: 91 out of 100
28Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
401 North Magnolia Avenue, Orlando, FL 32801
Getting there
Lynx Central StationOrlando Sunrail6 min
Church St StationOrlando Sunrail13 min
Car HireSee all Orlando car hire
43Reviews0Q+A5Room tips
Reviews
Traveller rating
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Pretty new hotel. Perfect and comfortable for my quick business trip. The hotel and room was clean, the staff was very welcoming and friendly. Valet had my car by the time I got to the lobby. Also it's centrally located to entertainment and major highways.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 2 weeks ago
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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Hotel's Favourite
There's a new hotel in downtown Orlando - a Hilton Garden Inn and Home2Suites together. Great location if you're doing business downtown (as I am) or just want a central location to chill. Although it's valet parking only, the parking folks are highly motivated - Morgyn, Nick and all of them - even in the Florida heat and humidity. And finally the breakfast is first rate - Shay and the others are focused on making our experience a pleasant one. I've stayed here three times and am a fan. Maybe you'll find it to your liking.
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Date of stay: July 2021
2 Helpful votes
Helpful
Response from Scottie Guess, General Manager at Hilton Garden Inn Orlando Downtown
Responded 27 Aug 2021
Hello there ATL99! Wow! Thank you so much for taking your time to write such a detailed and thoughtful review regarding your recent experience. Our entire team and I love what we do and take such pride in providing excellent service to our guest. Thank you so much and we are grateful to have you as our guest. I know our team will be delighted to read such an amazing review!! Kind regards, Scottie Guess
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Booked prepaid room through agent Premium balcony with partial ocean view was basically parking lot with far away obstructed ocean view. Slow check in. 14 dollar parking fee after paying for premium room Required $50 deposit used my credit card for all purchases except one coffee run and at the end they kept deposit plus, 56 dollar charge on my account. Add to that the AC that only worked intermittently, tiny bathroom without fan will definitely chose a different hotel for our next cruise out of port Canaveral
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Date of stay: June 2022Trip type: Travelled with friends
Helpful
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 2 weeks ago
Thank you for taking the time to leave a review. We are sorry our property did not meet your expectations. We will share your feedback with our team to improve future guest experiences.
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We had a wonderful experience only downside you have to pay Valet to park in the hotel . Location was good. Hotel new and clean . Staff was friendly. Only stay for 1 night but will recommend hotel and will stay again
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 3 weeks ago
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
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Stayed here recently while in town for an event. Room was clean and staff was friendly and helpful. I would have rated much higher but the breakfast service was terrible. They arranged for it to be restaurant service but have it staffed like a free buffet service. There was one person working full time and a couple of helpers. They needed a hostess to seat, 2-3 servers, and someone to bus tables. Overall it took 1:45 minutes which is just ridiculous for breakfast. I could have gotten my car from the valet, driven somewhere else, eaten, and come back faster.
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Date of stay: May 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 26 May 2022
Thank you for taking the time to review our hotel. It is never our intention to disappoint a guest. We will review this complaint during our next team meeting to ensure it does not happen again. We hope to welcome you back in the future for a more positive experience.
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Robert (security) was exceptional. An asset to your company and should be promoted as fast as I post this review. 10/10 experience here and will be back forsure. Robert should train every new employee based on his coustomer service and hospitality.
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Date of stay: May 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 10 May 2022
Hi Sky, thank you for taking the time to let us know about your interaction with Robert. Robert is a valued member of our team here and it is with great pleasure that we read reviews like these to let us know what a great job he is doing. We will be sure to share this review with him.
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Worst Hilton I’ve been too. Housekeeping stole our property and manger did nothing about it. The only nice thing about this hotel is the Starbucks! We have filed a complaint and will be taking it a step further so everyone is held accountable!
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 29 Apr 2022
Thank you for taking the time post about your experience. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. Thank you.
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Lenin Macias was so helpful with our vallet parking, and very friendly and knowledgeable. Shantel at the front desk was SO nice/genuine, and helpful! This hotel was convenient walks to the night life and clean.
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Date of stay: March 2022Trip type: Travelled with friends
Helpful
Response from Claire Lawless, Owner at Hilton Garden Inn Orlando Downtown
Responded 18 Mar 2022
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
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Last night our flight home was cancelled at 3am. Called 15 hotels before this one, all booked and rushed me off the phone. Ryan answered, was very professional and helpful. He remembered us when we arrived and knew we had been at the airport waiting for 9 hours. He got us water bottles and checked us in quickly. He was great
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Date of stay: March 2022Trip type: Travelled as a couple
Helpful
Response from Claire Lawless, Owner at Hilton Garden Inn Orlando Downtown
Responded 15 Mar 2022
Thank you for taking the time to let us know about your interaction with Ryan. Ryan is a valued member of our team here and it is with great pleasure that we read reviews like these to let us know what a great job he is doing. We will be sure to share this review with him.
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Had an excellent stay! Super comfy bed and the best pillows! Hige shout out to my friends in valet, Oscar, Omar, Carlos & Jack! These guys, kind AF! The bartender at the happy hour lounge was pretty sweet too, even though she isnt 420 friendly. 😂🤣😉 (Neither is Florida, <yet!> so, no lighting up!) should you visit, be sure to tell them NOLAJenn sent ya! Ciao!
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Date of stay: January 2022Trip type: Travelled solo
Helpful
PRICE RANGE
US$156 - US$201 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Travelodge by Wyndham Orlando Downtown Centroplex
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
123
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Orlando Downtown
Which popular attractions are close to Hilton Garden Inn Orlando Downtown?
Nearby attractions include St. James Catholic Cathedral (0.4 km), Epic Axe Throwing (0.3 km), and Cathedral of St. Luke, Orlando, Florida (0.4 km).
What are some of the property amenities at Hilton Garden Inn Orlando Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Orlando Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Orlando Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Orlando Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Garden Inn Orlando Downtown?
Conveniently located restaurants include Ace Cafe Orlando, Craft & Common, and DoveCote Brassierie.
Are there opportunities to exercise at Hilton Garden Inn Orlando Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Hilton Garden Inn Orlando Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Orlando Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Orlando Downtown?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Hilton Garden Inn Orlando Downtown?
Many travellers enjoy visiting City Hall (1.2 km) and Jack Kerouac House (2.4 km).