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Residence Inn Orlando East/UCF Area

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#197 of 335 Hotels in Orlando
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Residence Inn Orlando East\/UCF Area
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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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New Hartford, Connecticut
Reviewed 6 days ago NEW

I've stayed at this location a number of times over the past years and it's always been great. This stay I noticed a decline in cleanliness and service. The problems included spotty housekeeping, the room was beat up, the room needed a deep cleaning including the uhpolstred furniture, insufficient internet and things not working well in the room. For the...

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Helpful?
Thank mkayhunt
Janisse R, General Manager at Residence Inn Orlando East/UCF Area, responded to this review

While I am pleased to hear that you continue to find our team to be very nice, I see that there is room for improvement in several areas and will be certain to share your feedback with the team to address your concerns. Thank you for sharing your thoughts, I hope we have the opportunity to better serve you in...

Atlanta, Georgia
Reviewed 20 February 2017 via mobile

I could not wait till I left because it was important to mention. Grace at the front desk is amazing. I don't want to mention too many details so others won't take advantage; however I was amazed by Grace and the customer service. She was able to accommodate me after driving 8 hours with a small child and a six...

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Helpful?
Thank JMTravels2016
Janisse R, General Manager at Residence Inn Orlando East/UCF Area, responded to this review

Thank you for sharing your experience with Grace. I am glad to hear how she had such a positive impact on your time with us and she will be delighted to know that her service was a major reason on your desiring to stay longer! I hope you had a safe return drive and that you enjoy your future experiences...

Charlotte, North Carolina
Reviewed 15 February 2017 via mobile

It's convenient to have a hotel staffed by students at the UCF hospitality school. When I arrived I was greeted by a wonderful woman who couldn't have been more friendly. She's a UCF student who has clearly learned well and could teach the class. Great first impression and pleasant rest of my stay. I'd definitely come back

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Helpful?
Thank Jonathan F
Janisse R, General Manager at Residence Inn Orlando East/UCF Area, responded to this review

I am glad to hear that your first stay with us provided you with a great first impression! I will be certain to share your comment with our front desk associate so that she can be made aware of how you positively impacted your stay! I hope we continue to serve you for your east Orlando visits and thank you...

Johns Creek, Georgia
Reviewed 27 January 2017

The room was very disappointing, the iron was broken, the amenities were in need of major upgrades and although I saw no visible dirt, it felt "unclean." I will not return unless a major renovation is undertaken. The cost does not meet the price being charged.

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Helpful?
Thank yogimba
Janisse R, General Manager at Residence Inn Orlando East/UCF Area, responded to this review

I am sorry to hear that your stay did not meet your expectations and have shared your feedback with our operations team to ensure proper, working amenities are provided in our rooms. While we do not currently have plans for renovations in the near future, I do hope we have the opportunity to better serve you and thank you for...

Reviewed 13 January 2017 via mobile

We pass through the area annually and this is our favorite. Near UCF and many eating choices and shopping. Great friendly staff. Plenty of parking. Turn off University at the blue IHOP and you are there. Beautiful complimentary upgrade to a 2 bedroom/ 2 bath suite.

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Helpful?
Thank MaryandBobontheroad
Orlando, Florida
Reviewed 13 January 2017 via mobile

My first impression of this hotel was that is is clean, rooms were modern and it was nicely appointed. I stayed there for a month and it was comfortable. The only thing I had an issue with was trying to cook in the rooms. There is a two burner glass cooktop in the one bedroom suite under a microwave, there...

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Helpful?
Thank Bonnie C
Reviewed 20 December 2016

I stay here for a total of 18 nights during November and December. The rooms are a good size, although they are getting dated. The service was always friendly and I received a welcome 'hello' every day when returning. Breakfast is free and average (what do you expect). Its within walking distance to a number of bars and restaurants.

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Helpful?
Thank Sammo55
Janisse R, General Manager at Residence Inn Orlando East/UCF Area, responded to this review

Sammo55, I am glad to hear that as an extended stay guest you found our rooms to be of good size and that our associates provided you with friendly service throughout your stay. Thank you for sharing your overall thoughts. The team will be delighted to hear how they positively impacted your stay!

Reviewed 16 November 2016

A typical, comfortable Residence Inn. Everything worked. Nothing better or worse than normal for chain. Stayed over the week end to visit family in the area. Even though there was a home football game for UCF, the staff did very well the full hotel. Will stay there again when back in town for business.

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Helpful?
Thank cyeack
UCFMarriotts122, Manager at Residence Inn Orlando East/UCF Area, responded to this review

Thank you for sharing your thoughts. I am glad that your experience at our property met your expectations and that your stay was a comfortable one. Our team will be glad to know that you found them able to perform well during a busy weekend and that you plan to return the next time you find yourself visiting the UCF...

Lakewood, Colorado
Reviewed 13 November 2016

As far as Residence Inns go, this is one of the nicer ones I have visited. The staff is exceedingly friendly and great to deal with. I especially liked the grill kits they carry so I can grill up dinner and loved the fact that they had a laundry basket in the closet. It was a welcome and nice touch

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Helpful?
Thank chrisjC6689ST
UCFMarriotts122, Manager at Residence Inn Orlando East/UCF Area, responded to this review

I am glad to hear that you found our property to be one of the nicer Residence Inn by Marriott locations you have visited. Your comments will be shared with the team to motivate them to continue providing the Marriott service you have come to encounter. Our associates will be delighted to hear that you found their service to be...

Macungie, Pennsylvania
Reviewed 17 October 2016 via mobile

Our daughter lives in Winter Park so this hotel is a great location for us when we come to visit. Our room was very clean and in good working order. It was also quiet in our ground floor suite which is always a huge plus. The bed was very soft and comfy! The breakfast was hot and fresh with many...

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Helpful?
Thank Catherine W
UCFMarriotts122, Manager at Residence Inn Orlando East/UCF Area, responded to this review

Thank you for sharing your experience at our property when visiting the Winter Park area. I am glad to hear that our housekeeping team provided you with a very clean room and that you enjoyed our breakfast offerings! Your feedback will be shared with the team to continue to inspire them to provide the Marriott service you have come to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn by Marriott Orlando East/UCF provides the features that add to your comfort and enhance your productivity. Located right off of University Blvd, this University of Central Florida hotel also provides easy access to the Central Florida Research Park, Lockheed Martin, and Siemens. ... more   less 

Additional Information about Residence Inn Orlando East/UCF Area

Address: 11651 University Blvd, Orlando, FL 32817-2122
Region: United States > Florida > Central Florida > Orlando
Price Range: €153 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Orlando East/UCF Area 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Residence Inn Orlando East/Ucf Hotel Orlando
Orlando Residence Inn
Residence Inn Orlando East/UCF Area Florida
Hotel Style:
#76 Business Hotel in Orlando
#79 Romantic Hotel in Orlando
#141 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Orlando East/UCF Area staff and other travellers.
2 questions
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over a year ago
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Questions? Get answers from Residence Inn Orlando East/UCF Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 bedroom suites are limited and only have 1 bathroom”
 of 5 bubbles JudgeTravel, 5 Sep 2016 | Read review
“All rooms are quite good and very quiet due to location.”
 of 5 bubbles 762glennk, 10 Jun 2016 | Read review
“Try to avoid major UCF events like graduation”
 of 5 bubbles MalcolmandSirius, 18 May 2016 | Read review
“Choose something close to the lobby”
 of 5 bubbles lovablenun24, 4 Apr 2016 | Read review
“We were on the top floor and it was very quiet”
 of 5 bubbles rawnyd, 24 Mar 2016 | Read review
5 of 5