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We are experienced travelers and used this property for a park and fly stay. We felt it was very good with friendly and accommodating staff at the front desk, breakfast area, and shuttle. While the room sofa was worn and needed replacing, everything else about...More
We checked in last Monday (a week ago). We were told by Jendra that we had been bumped to their sister property. They promised us a full refund. Mom checked with her to make sure the refund had been done that night and she assured...More
Thank cesar l
Response from IHGService, Guest Relations Manager at Staybridge Suites Orlando Airport SouthResponded 12 December 2017
Hi cesar l,
I am disappointed to hear that you were not satisfied with your stay. It is regrettable that there were certain aspects of your visit that did not meet your expectations in particular the guest services and issues with your reservation. Please accept...More
I'm a gold member in IHG. I was in Orlando with my family for a long birthday weekend. Since my flight was scheduled to land very late, I booked an airport hotel. Being a family of 5, 2 adults and 3 kids. I booked a...More
2 Thank Gil S
Response from IHGService, Guest Relations Manager at Staybridge Suites Orlando Airport SouthResponded 29 November 2017
Hi Gil S,
Thank you for your stay and for being an IHG Rewards Club Gold Elite member. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your experience was not as pleasant as...More
We stayed overnight at this hotel before catching a flight at Orlando Airport the next morning. The suites are pet friendly and come with a small kitchen, living room, bedroom and bath. Everything was spotless. We were greeted at the front desk by Kerrie who...More
Stayed there one night and very much enjoyed the quality of the rooms and how spacious they were. The room had all amenities necessary for a great stay with a very comfortable mattress and pillows. The shower pressure was very nice and the little kitchenette...More
Response from Joshua and Lesl... F | Reviewed this property |
Yes. I would use two rooms for comfort. The hotel may not even allow that #. However, you could make it work if the adults slept on bed and pull out sofa and kids slept in sleeping bags but i wouldn't recommend it.