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AC Hotel Orlando Downtown

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333 S Garland Ave, Orlando, FL 32801-3355
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Traveller (3)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#285 of 383 hotels in Orlando
Location
Cleanliness
Service
Value
AC Hotels by Marriott Orlando Downtown reflect the soul of Downtown Orlando. We offer a unique combination of quality, timeless European design, comfort and true authenticity. It's a whole new way to travel. The AC Brand offers Stylish Hotels for Urban Spirits, a new way to connect to the city.
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Full view
Property amenities
Paid private parking on-site
Car park
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Coffee shop
Kids stay free
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Rooftop bar
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Location

Full view
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
13Reviews1Q+A1Room tip
Traveller rating
  • 9
  • 0
  • 1
  • 2
  • 1
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Popular mentions
Alex F. wrote a review 6 Apr
Winter Garden, United States2 contributions
We enjoyed a wonderfully prepared meal this morning on the 18th floor overlooking downtown Orlando, what a view! The meal was delicious and the service by both Sasha (server) and Asaad (Chef), impeccable. Thank you for providing my wife and I such a great start to the day!
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Date of stay: April 2021
Rooms
Cleanliness
Service
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Nancy T wrote a review Mar 2021
2 contributions
Apparently a “new hotel” but their phones never worked while I was there, I couldn’t reach the front desk for anything, made them aware and the girl at the front desk barely seemed to care, her response “we know”, really? I didn’t sleep all night because of the constant car horns and trains going by all night, not to mention the walls are paper thin, finally my colleague and I ordered food and it took over an hour to get our order and once we got it, the food was cold, the portions small and overpriced for what you get, the server was polite but unapologetic that we had to wait that long, the saving grace was the bartender who was friendly and apologized to us for their issues but at that point we were over it. Overall mediocre stay.
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Date of stay: March 2021Trip type: Travelled on business
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Response from AC Hotel Orlando, General Manager at AC Hotel Orlando Downtown
Responded 3 weeks ago
Thank you for taking the time to review your stay with us. We apologize that it was difficult to contact the front desk during your stay and understand how frustrating that was for you. Unfortunately during your stay with us there was a hardware failure in the phone system where a part had to be overnighted and installed. We activated a backup phone number as soon as this occurred so that our guests could call and leave a voicemail for a call back. Although not ideal, we attempted to minimize the inconvenience as much as possible. We are so sorry to hear that you did not have a restful nights sleep. Staying in a downtown hotel is great for it's close proximity to many attractions, businesses, restaurants, and the Sunrail that will take you to areas outside of downtown, unfortunately because we are so close to everything, you may hear some highway and train noise. I can assure you that what you experienced during your stay was an anomaly and your comments regarding service will be addressed with the Beverage and Food department. We hope that you will return to give us another chance in the future. Thank you for staying at Orlando's first AC by Marriott.
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Savannah S wrote a review Mar 2021
Miami, Florida2 contributions1 helpful vote
Super clean, beautiful lobby with great views. Centrally located in downtown. Elizabeth at the front desk is very thoughtful! The lobby food and drinks are on point and the breakfast is super convenient. Will stay again!
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Date of stay: March 2021Trip type: Travelled on business
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Response from AC Hotel Orlando, General Manager at AC Hotel Orlando Downtown
Responded 3 weeks ago
Thank you for staying with us and taking the time to review your stay! We will thank Elizabeth for providing thoughtful service during your visit. We hope to see you again soon.
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Nate wrote a review Mar 2021
1 contribution
I stay at this hotel every time I come to Orlando for work. Nicole from the front desk always remembers me. That’s about all I have to say, but unfortunately I have to make it to 200 characters in order to submit this review. Hope you had fun reading this. Nate
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Date of stay: March 2021Trip type: Travelled on business
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Peter B wrote a review Mar 2021
Miami, Florida16 contributions35 helpful votes
I stayed at the AC Hotel for the first time this past week. I was there for business, and the hotel is conveniently located in the business district. Everyone at the hotel was friendly. The hotel was only two months old when I stayed there and is very clean. I particularly would like to thank the front desk manager (I apologize that I have forgotten her name) and Fernando (the Chief Engineer) for being particularly helpful. After I checked out, I went to my car in the hotel parking garage and it would not start. I went back to the front desk and these two outstanding individuals helped me so that I could drive back home.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from AC Hotel Orlando, General Manager at AC Hotel Orlando Downtown
Responded 3 weeks ago
Thank you Peter for your review. So sorry to hear that you had a problem with your car when went to leave. I am so glad to hear that Katherine and Fernando helped you get it started. I will personally thank Katherine and Fernando for this. We hope to see you again soon.
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LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
180
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Frequently Asked Questions about AC Hotel Orlando Downtown
Which popular attractions are close to AC Hotel Orlando Downtown?
Nearby attractions include SAK Comedy Lab (0.4 km), Amway Center (0.3 km), and Dr. Phillips Center for the Performing Arts (0.4 km).
What are some of the property amenities at AC Hotel Orlando Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at AC Hotel Orlando Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at AC Hotel Orlando Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to AC Hotel Orlando Downtown?
Conveniently located restaurants include Kres Chophouse, The Boheme, and Hamburger Mary's.
Are there opportunities to exercise at AC Hotel Orlando Downtown?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to AC Hotel Orlando Downtown?
Many travellers enjoy visiting City Hall (0.2 km) and Jack Kerouac House (3.0 km).