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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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630 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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Showing 389: English reviews
Toronto, Canada
Reviewed 3 weeks ago

Proximity to the Disney parks and price is what helped us decide to stay at this hotel. Now, It's no Maui Grand Wailea, so remember you get what you pay for. The buffet breakfast was delicious and we enjoyed the pools. The rooms are underwhelming, but not surprising since it's a budget price hotel.

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1Thank LambSpice
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your review. We are glad to hear you enjoyed yourself during your stay with us. We are glad to hear you enjoyed the breakfast and had some time to spend by the pool as well. We hope you will be back to see us again soon. Thank you again for your review.

swansea
Reviewed 4 weeks ago via mobile

TripAdvisor needs to redo their site. I booked on my phone here in Orlando and somehow read great reviews on this hotel. I clicked on the map and it was the hotel across I4, not this one. After checking in, there was no way it was what I read, but too late. The front desk was really nice, and upgraded...

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2Thank miwsnrubua
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your review. We are very sorry for your disappointment with our hotel during your stay. We have passed your comments along to our management team who take guest feedback very seriously. We are glad to hear to that you enjoyed our front desk staff and they were able to help you upgrade. Thank you again for your...

Somerset, England
Reviewed 4 weeks ago

We often travel to US for vacations from the UK and always try to stay at a Marriott as we feel that they are usually well located, clean, modern and reasonably priced for the quality of hotel. We have stayed at this Marriott Village before (in the Fairfield). The hotel itself is good, room was clean and modern, comfortable beds...

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Thank Gidz59
Ponte Vedra Beach, Florida
Reviewed 19 March 2017

NEVER AGAIN! As you can see from my photos... this Marriott is a disgrace. I don’t understand how house keeping can continue to keep making the beds knowing there are stains all over it. Bright yellow body fluid stains and red (blood) spots all over on a very dirty white comforter. There was also dirt all over the room, rugs...

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Helpful?
2Thank iTravelLux
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your review. Please accept our deepest apologies on the lack of cleanliness you found in your room. We strive to make each guest feel comfortable in their room and during their stay with us. We have passed this feedback onto our management team who will take this very seriously. Again we hope you can accept our apologies...

Boulder Junction, Wisconsin
Reviewed 15 March 2017 via mobile

I dont understand some of the negative reviews. This is a family oriented hotel mostly because of disney. Business meetings could be difficult. The room was nice. The double beds were not what we prefer. We like queens. They were comfortable. The suite was on the smaller side in general. The hotel was clean and in great shape. We enjoyed...

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Thank therealcyclops
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your review. We really appreciate positive feedback from our guests. We are happy to hear that you enjoyed your stay with us and all that our hotel has to offer from the pool to parking to breakfast. Thank you again for your review. We hope to see you again in the future.

Atlanta, Georgia
Reviewed 14 March 2017

Hotel is OK, but the crowds are made up of families focused on leisure activities. For business, it is manageable, but I very much object to having breakfast with folks in their PJs and barefoot. Surprisingly, in spite of hygiene issues and potential liabilities, management does not seem to care at all. Did not bother to report it, I assumed...

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Thank frg0125
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for you review. We hope you can accept our apologies for the lack of cleanliness in your bathroom. We will make sure to pass this onto our management team. Our hotel does attract a lot of families due to the activities and attractions located so close to our hotel however we try to make sure our hotel serves...

Norcross, Georgia
Reviewed 14 March 2017

When you arrive late at night at a hotel, you know it will be tough to find a parking place. I was especially concerned at this property as it shared the area with 2 other Marriott Hotels. After I past the security (which was comforting in this busy tourist area), I found there was an abundance of parking despite the...

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Thank bharrier
Reviewed 12 March 2017 via mobile

Run down, small room, hardly a suite. Engineering helped with door issue. Rude reception & breakfast staff. Management Non responsive. Close to Disney, nice pool. Spa lift looked messed up, as well as the pool ads lift.

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Thank patriotlizard
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hi - Thank you for your review. We are sorry to hear about your experience with our receptionist. We have passed your comments onto our management team and will take this feedback very seriously. Thank you.

Atlanta, Georgia
Reviewed 12 March 2017 via mobile

This hotel is part of a complex with a Marriott Courtyard and Fairfield Inn. The hotel offers a free breakfast from 6:30 to 9:30 every morning. The pool is zero entry and is quite large. There is also a hot tub. The rooms are comfortable. Our room had two queens, a sleeper sofa, two tv's and a desk area. Microwave...

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1Thank George D
Asturias
Reviewed 11 March 2017 via mobile

I had the worst check-in experience with Barbara. I asked her for a room far away from the elevators and after keeping me waiting for 10 minutes she gave me a room right by the elevators!!!! I thought it was a misunderstanding so I went again to reception and told her what had happened and she was rude telling me...

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Helpful?
Thank alvarezgranda
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your review. We are sorry to hear that we were not able accommodate your request for a room away from the elevator. We have passed your feedback onto our management team who take this kind of feedback very seriously. Again we are very sorry for any inconvenience we may have caused for oyu and your family during...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Ave, Orlando, FL 32821-6499
Region: United States > Florida > Central Florida > Orlando
Price Range: €86 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
Number of rooms: 400
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott
SpringHill Suites Orlando Lake Buena Vista In Marriott Village Florida
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Orlando Lake Buena Vista in Marriott Village staff and other travellers.
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Questions? Get answers from SpringHill Suites Orlando Lake Buena Vista in Marriott Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 3180 was quiet.”
LaViPe, 23 Apr 2017 | Read review
“Bring a nightlight. Bring your patience to breakfast.”
JasonM399, 16 Apr 2017 | Read review
“Elevators are extremely slow/busy. Waiting for 5-8 min are not uncommon. Ask for a room on the ground floor.”
291martinl, 4 Apr 2017 | Read review
“We stayed in rooms by the back elevator (3406) and that allowed us to get on an elevator whenever we needed one.”
KepiH, 28 Mar 2017 | Read review
“Pool side is quieter”
LambSpice, 28 Mar 2017 | Read review
5 of 5