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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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576 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Swampscott, Massachusetts
Reviewed 5 days ago NEWvia mobile

Pool-UNHEATED and cold No bar Only breakfast is powdered egg and cheap Buffett Fitted sheets DONT fit the bed so mattress was exposed -gross! Air conditioning old and didn't work first 2 days Decor is hideous, cheap and dated Set up of hotel requires a lot of time to get from one end to the other Stay across the street...

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Helpful?
Thank Campharlamkids
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Please accept our deepest apologies for your disappointing stay with us. We have passed your comments onto our management team to try and fix these problems you have stated. Again we are so sorry for your disappointment.

Round Rock, Texas
Reviewed 1 week ago via mobile

Everything is excellent, clean room, spotless exteriors, helpful and friendly staff and excellent breakfast. The only complaint is that due to the amount of people staying, at breakfast time there are not enough tables. I would suggest that they make an alternate plan. But very good and central, as the parks and everything is close by. Very satisfied! ☺️👍⭐⭐⭐⭐⭐

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2Thank Carmen Y
Centreville, Virginia
Reviewed 1 week ago via mobile

My family stayed for 2 nights at this hotel in the Marriott Village (which consists of 3 hotels and a few shops/ eateries) it was a great location and we could walk to restaurants. The staff was friendly and helpful and the room was nice and clean. The actual building is a bit of a maze and everything on the...

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2Thank Alison_B855
Northbrook, Illinois
Reviewed 1 week ago

We are a family of 5 and for the most part the hotel room handled the sleeping arrangements well. However, impossibly small closet inconveniently located and one sink with no counter space. Bathroom and shower was separate so that helped. My husband said it was perfect for business traveler but no family. However the room was clean, the hotel did...

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1Thank AnniG2329
Beacon, New York
Reviewed 2 weeks ago

We needed a place for 3 adults and 2 teens and got the studio; 2 full beds and 1 sleeper sofa. We were really impressed with our stay and in particular, with all the small touches. First of all the entire hotel including rooms are quite spacious. Everything from the reception area, dining area, pool area, elevator waiting area and...

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2Thank Beacon_Love
Texas
Reviewed 2 weeks ago

Our room was very clean, spacious, and comfortable. 2 beds plus sleeper sofa. Kitchenette, sitting area, large bathroom. Good breakfast buffet. It was crowded but we were able to get what we wanted to eat. Easy drive to WDW. Price was great and we will definitely stay here in the future. Recommended for families.

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1Thank teinertone
Toledo, Ohio
Reviewed 3 weeks ago via mobile

It was a great time we spend it as a family here..the pool is great and clean and good for all ages. My room was a queen bedroom with sofa bed I used it for my son and we had tow televisions it's good if you have a children. Everybody were so friendly. It's a great hotel I love it.

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1Thank totah622
Nootdorp, The Netherlands
Reviewed 3 weeks ago

Good adequate hotel for the average tourist, The card key system can be improved in 4 days some six times I had to go to reception to have it sorted out, big time waster when you don't have your ID with you. Breakfast very busy inadequate seating available.

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1Thank Robbo201248
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

We are sorry for to hear about your key not working. We take customer feedback very seriously and have passed your comments onto management. Thank you

Reviewed 3 weeks ago via mobile

The hotel si good for the price but transportation to Disney Parks is limited and you have to make reservations, the concierge is really a ticket sales desk and they don't care pretty much about the Free Shuttle, so you can be left without a place. The days we did have Service, it was late both ways. At the Disney...

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1Thank Rosalinda B
Sara T, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Rosalinda - We are very sorry to hear this and hope that you will accept our apologies for the frustrations you experienced while staying at our hotel. We strive to give our customers the best experience. We take customer feedback very seriously and have passed your comments onto management to fix these problems. Thank you for reaching out.

Green Cove Springs, Florida, United States
Reviewed 3 weeks ago

We had an AWESOME Visit. A special thanks to Hamet at the front desk he was full of knowledge and very friendly. My daughter was so impressed with all the customer service she received that she left a letter at the receptionist desk for everyone to read. I truly feel that many other hotels can follow your lead in customer...

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Helpful?
1Thank Rodney F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Ave, Orlando, FL 32821-6499
Region: United States > Florida > Central Florida > Orlando
Price Range: €111 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
Number of rooms: 400
Reservation Options:
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott
SpringHill Suites Orlando Lake Buena Vista In Marriott Village Florida
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Orlando Lake Buena Vista in Marriott Village staff and other travellers.
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Questions? Get answers from SpringHill Suites Orlando Lake Buena Vista in Marriott Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Value”
 of 5 bubbles Beacon_Love, 2 Jan 2017 | Read review
“Hidden expenses such as parking and various taxes are hidden extras in the bill”
 of 5 bubbles Robbo201248, 23 Dec 2016 | Read review
“Ask for a room close to the main elevator. It will save you a lot of walking”
 of 5 bubbles SemperFi47, 7 Dec 2016 | Read review
“Aksed for a room away from the I4.”
 of 5 bubbles cdecdd28, 30 Nov 2016 | Read review
“Rooms on the west side (SW or NW) you can get views of the fireworks at some of the Disney parks at night.”
 of 5 bubbles Schmerko, 21 Nov 2016 | Read review
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