we love Disney properties. We come to Orlando for disney a lot...and usually will do a mix of disney and off property condos..especially in the day of covid. And now that they have stopped early and Late entry and charge for parking it is making disney hotels less appealing. We always enjoy short stays at Pop...we start off here for a few days and move. But this last stay is keeping us away for now. we were given a room that wasn’t clean..they released it but it wasn’t finished. we brought up all our luggage and an ECV....then went to parks. Didn’t use the bathroom till later when we returned. Wasn’t cleaned. hairs and a cleaning rag still in room. Of course they offered to move us which meant a few trips so we decided to leave property. The cleaning supervisor was very dismissive and didn’t seem to care. the positives...the beds are extremely comfy.... It’s a pain though to stay on property with mobile order and lack of options. we won’t return to disney properties till covid is over and things return to normal.…
Excellent hotel for the value. Bed was comfy. Room was clean and modern. The resort is very inviting. Food was yummy. Definitely spring for the free refill cups. We loved our stay there and can’t wait to go back!
The hotel is adorable with a lot of personality. That being said, it is not one of my favorite Disney hotels. Our bathroom sink did not drain, the shower door would not stay closed during a shower unless you wedged a washcloth in it, the bed was hard as a rock and the AC turns off while you are sleeping! Also, one of the perks of staying at a disney hotel is using the transportation system. The line for the Magic Kingdom bus was huge and growing when we walked up. We noped right around.
So we got the standard room... The room was clean and cute... but pull down the murphy bed and all bets were off, I have bruises on both my knees from banging into the frame of the murphy bed every morning and night. The space between the wall and the non murphy bed was good until you opened the barn door for the bathroom vanity area... They could ditch the barn door. Loved the supply of toiletries, Disney has a awesome line of shampoo and what nots. There was no micro wave in our room and with Covid the limited menu at the hotel restaurant was dull and after 4 days of our 7 day trip we were over it. We would have ordered from Amazon for make in our room meals, but again no micro wave. With COVID cleaning was on a limited schedule and that was fine until my kid put the do not disturb on our door and we missed our cleaning window, :) KIDS? Staff was friendly at the front desk and the gift shop, even with all the extra COVID limitations. We looked at it as we just shower and sleep there but in the light of how things are working we spent more time in our hotel then ever before.…
I just returned from Disney and I can tell you firsthand that although many things are a little different many things are the same. What’s different is masks are required, there are temperature checks upon entry and adjustments to accommodate social distancing are evident . There are no fast passes and there is reduced capacity at all parks. In short Disney and the state of Florida are working diligently to protect you and your family and I for one, commend their commitment to safety first! What’s the same is the sound of gleeful children and the smell of Popcorn and Turkey legs. The thrill of Riding Soarin and the beauty of Cinderellas Castle at night. The top notch customer service, and the Cast Members desire to make your stay Magical. My appreciation and gratitude to all of them is never ending. I have never been prouder of an American company (especially their employees) in my life and I never thought I would say that. So, if you’re on the fence, please accept this testimony and consider getting out there and when you do I hope that your trip will be as magical as mine! Enjoy it!!…
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