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Hyatt Regency Grand Cypress

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#25 of 335 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Regency Grand Cypress
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5,062 Reviews from our TripAdvisor Community

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Showing 4,685: English reviews
Water Mill, United States
Reviewed 3 January 2016

excellent service from the entire staff hard to use all facilities in 5 days food is excellent and the way you get treated is exceptional Great place to stay with children , lot of activities are available

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Hans Z
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write a review and for your "5" point score! We are glad to hear you received excellent service from our staff because it is something we strive for and take very seriously. There is certainly a lot to see on our 1,500 acres and we look forward to welcoming you back so that...

Allen, Texas
Reviewed 2 January 2016 via mobile

This is a very nice hotel if you make it a destination. It it very large and offers a lot of stuff which we did not take advantage of because we were in town for a bowl game. It is almost too much if you are just looking for a place to stay. The staff was great and took care...

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1Thank TXWayne
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write your response. You are correct that there is a lot for our guests to enjoy on our 1,500 acre resort. We would love to welcome you back so that you could experience more that you did not have a chance to during your recent visit. We have a Marilyn Monroe Spa, 45...

IL
Reviewed 2 January 2016

The hotel has nice modern rooms. Little on the small side, but big enough. The remodeled Lakehouse restaurant is good value and beautifully decorated. Service went from great in there to slow. The hostess in Lakehouse was great getting my wife and me an early reservation for new year's eve. Ate at Lakehouse several times during a three night stay....

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Helpful?
Thank TimIL747
JoAnnAlbert, Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write a review of our resort. We are glad you enjoyed dining in our new restaurant LakeHouse. The restaurant opened in December and we are receiving great reviews on the menu. We look forward to welcoming you back! Please let us know if you need any help when booking your return visit. I...

Fife, Scotland
Reviewed 1 January 2016

Stayed three nights at the Hyatt Regency Grand Cypress and we were very impressed. The hotel - though huge - never felt crowded and the staff never rushed. The ambiance was relaxed and professional. Rooms great - lovely views. Good pool areas and two restaurants, would especially recommend Hemingways. And Merlot, the macaw (or was he a parrot??) is a...

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Thank LassInFife
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are glad you enjoyed your stay and it was worthy of a five point rating. Merlot is indeed a great lobby ambassador ! He is a green winged macaw. He will be 18 years old at the end of this month. He will live approximately 80-100 years !!! Thank you for noting your praise for Hemingway's restaurant. It is...

Ashby de la zouch, United Kingdom
Reviewed 1 January 2016 via mobile

We are here on day 10 of 14 nights. The hotel has spoiled a much awaited holiday. It's busy because it's near the parks but aside from a couple of nice servers the staff are poor. We complained because the new year celebrations were very loud in the lobby (our youngest is 3 and our room borders the open lobby)...

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2Thank Stephanie R
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for reaching out to me personally so your issues could be dealt with in a timely manner. I hope you are satisfied with the solution that was presented to you. Our front office manager sent you the details in an email and I sent you a follow up email. We take customer service very seriously and again, hope...

Tampa, Fl
Reviewed 1 January 2016 via mobile

Was not as impressed as I thought I should be for the amount paid. Upon check in all the other guests were offered water, my receptionist handed me a map, didn't offer anything else- no water or to welcome me. In the room the sheets had a big hole in them and there was a hair in the in-room coffee...

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Helpful?
1Thank BJC1526
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are sorry that your experience was not up to your standards or ours. The water or champagne at check in should have happened. Your room should be spotless and without issues. It appears we dropped the ball and again I apologize for the issues you had. We hope you will consider staying with us again so we can make...

Seattle, Washington
Reviewed 31 December 2015

We just completed a 2 night stay at this property. I booked it originally based off TripAdvisor reviews and it did not disappoint! The service in this hotel is one of the best that we have ever stayed at - champagne when you check in, great assistance with luggage, every employee says hello or asks if you need anything, etc....

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Helpful?
Thank tmaw09
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to review our property. It is nice to know that your experience was one of the best you've ever had. Make it even better with a spa experience at our new Marilyn Monroe Spa. Glad everything was on point. Please recommend us to your family and friends. Steven M Ballot Guest Relations Hyatt Regency...

Reviewed 30 December 2015 via mobile

This is really a great place to be away from home and feel like home!! Great People, amazing Food!!! Coming Back for sure!! Clean, great rooms, I definitely recommend to all my family and friends. You can feel the happiness and the care of everyone in this Hotel that my family call new home!! Great Job!!

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1Thank Happycoup
Fairfax, Virginia
Reviewed 30 December 2015

Really nice hotel. Great service. The pool was great. The room was big with a modern decor. The only draw back was the parking. The self parking was a bit far from the hotel entrance, but you get used to it after a few trips.

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Thank Tourist729
Treasure Island, FL, United States
Reviewed 30 December 2015

From the moment you drive up you are made to feel like you are the only one in the world who matters. I encountered nothing but kindness and professional courtesy during my stay. I highly recommend this hotel to anyone needing stress release. Even the peacocks welcome you.

Review collected in partnership with Hyatt Hotels
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Thank June E

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 

Additional Information about Hyatt Regency Grand Cypress

Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Region: United States > Florida > Central Florida > Orlando
Price Range: €175 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hyatt Hotels Corporation, Hotels.com, HotelsforEveryone, Priceline, TripOnline SA, HotelsClick, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hyatt Regency Grand Cypress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida
Hotel Style:
#3 Top resorts Hotel in Orlando
#6 Business Hotel in Orlando
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#19 Romantic Hotel in Orlando
#19 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Grand Cypress staff and other travellers.
192 questions
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Questions? Get answers from Hyatt Regency Grand Cypress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view on the lake side - probably more quiet and beautiful view.”
rudbeckie, 24 Apr 2017 | Read review
“Your best bet is pool view because you can watch fireworks from Disney. No one told me that when I made the reservation.”
LGingembre, 21 Apr 2017 | Read review
“Connecting to standard rooms was easy!”
Lizzie_in_New_Canaan, 20 Apr 2017 | Read review
“Garden view allows you to see fireworks”
kgu2017, 19 Apr 2017 | Read review
“Ask for a room in Tower 1, ending in '04. They're huge, corner units with tons of windows and are not near the elevators. VERY quiet!”
  • BEDROOM
  • SUNSET FROM THE BATHROOM!
juliah531, 19 Apr 2017 | Read review
5 of 5