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Hyatt Regency Grand Cypress

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#25 of 333 Hotels in Orlando
Certificate of Excellence
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Hyatt Regency Grand Cypress
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4,706 Reviews from our TripAdvisor Community

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Showing 4,345: English reviews
Port St. Lucie, United States
Reviewed 10 September 2015

We came to this hotel to stay over Memorial Day weekend and we had a blast. Kids (12& 17) loved it here. The pool with slides, the lake with kayaks, the free wi-fi, and excellent food was very good. I will recommend this to anyone !! We will be back !!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jadell M
Pennsylvania
Reviewed 10 September 2015

This is the second year we stayed at this hotel. Last year everything was wonderful and we were excited to return. The grounds are still beautiful and there is plenty to do. However, our room when we arrived was dirty with brown stains on the the white linen and dirty and sticky countertops. Front desk was very courteous and upgraded...

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8Thank Mike R
Sarasota, Florida
Reviewed 9 September 2015

I recently stayed at the Hyatt Regency Grand Cypress Spa for 6 days on business. I was so favorably impressed by this fine facility that I can't wait to go back for pleasure. What sets this hotel apart is their attention to small details. The hotel is immaculately clean and impeccably maintained. The rooms are well appointed and the lobby...

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Helpful?
Thank Pamela D
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

It is always nice to read that our staff was accommodating and used your name often. Your conference was a success and we cantell that you really wanted to be out by the pool and enjoy our many activities. We hope it won't be too long before you can get back here for a leisure trip to truly relax and...

Tampa, Florida
Reviewed 9 September 2015

We stayed at this large hotel over Labor Day weekend. Now that my son is 8, we choose hotels for location and the quality of the pool. This hotel succeeded on all points. The Great Check-in, late on a Friday night was smooth and efficient. We were given a room with a lake view (a little upgrade) which let us...

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Helpful?
Thank TravelerGwen
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to review our resort and mentioning a few highlights and lowlights. We have added several new sun umbrellas recently. It is nice you took note of our clean rooms and awesome pool area. Your overall experience was worthy of a five point rating and we appreciate you letting the readers of Trip Advisor know...

Remerschen, Luxembourg
Reviewed 9 September 2015

6 time in this beautiful resort, the Hotel remains one of the best places in Orlando. great people from our last visit they changed the deck chair which is an improvement. Unfortunately the rooms start already to look used which is normal as they are used a lot. last Info to all tourist be carefull when the checks arrive and...

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Helpful?
Thank Marc T
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Coming from overseas and staying for your sixth time lets us and others know that this is a special place. We appreciate you being loyal to our resort. It is nice to read that our people is one big reason for your return time and time again. Hopefully we will see you in 2016 as well. Thank you again for...

Tampa, Florida
Reviewed 9 September 2015

We used frequent flier miles to stay for one night. We still had to pay the resort fee ($25 plus tax) and parking ($17 plus tax), and it rained most of the day we arrived, but we still enjoyed this resort. There is so much to do - kayaking, stand-up paddle-boarding, etc. on the lake, plus a beautiful sprawling pool...

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Helpful?
Thank MLMpoohbear
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Glad to know you did not let the rain ruin your stay with us. Lots of fun activities and a helpful friendly staff made for a great weekend. We hope you choose to come over many more times as you are only an hour away. We thank you for your comments and letting the readers of this forum know you...

Ft Lauderdale, United States
Reviewed 9 September 2015

Every single staff we came across was on point. The banquet staff was phenomenal. The amenities were great, and the room we had was very comfortable and relaxing. The grounds are well kept. Overall, we had an exceptional experience

Review collected in partnership with Hyatt Hotels
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Thank Michelle L
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

With our exceptional staff here at the Hyatt, your stay will us was worthy of the five point rating. Your experience was one to remember and we hope you will tell your family and friends about us so they too can enjoy our world class resort and hospitality. We appreciate you taking the time to write a review and let...

Jacksonville, Florida
Reviewed 8 September 2015

We were treated to an exceptional six nights stay. Our check in process was fantastic, thanks to Theresa at the front desk.The wait staff of all the restaurants made our dining experience wonderful. Top notch hotel and staff.

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Helpful?
Thank Ruminaka
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Theresa and all of our staff make sure our guests have a great experience. We try to do what it takes to make each guest comfortable and welcome. We appreciate your comments and five point review. Please recommend us to others. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com

JERSEY CITY, United States
Reviewed 8 September 2015

Excellent! their customer service is outstanding and the rooms are clean and quiet. I really enjoyed my stay there! I recommend this hotel to families, couples, for pleasure and business. my children loved the pool and the activities at the hotel.

Review collected in partnership with Hyatt Hotels
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Thank Maribel H
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are glad you and your family experienced our incredible resort with our outstanding customer service. So glad you and your children enjoyed the pool and our many activities. Thank you for taking the time to review our resort and hope you will come back soon. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com

Pasadena
Reviewed 8 September 2015

We chose the Hyatt Grand Cypress to start off our vacation this August. Wee stayed here for 4 nights prior to our 7 day Wedtern Caribbean cruise. We LOVE the Grand Hyatt in Kauai. The Grand Cypress grounds around the hotel, the pool area, the small lake, just everything was beautiful in it's own right. My husband and I will...

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Thank Markmom18
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are thankful you stayed with us and appreciate your positive comments regarding our staff and overall property. We work hard and make sure our guests are having a great time here. Our genuine hospitality shines through each day as we interact with our guests and make sure they are well taken care of. Thank you for your five point...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 

Additional Information about Hyatt Regency Grand Cypress

Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Region: United States > Florida > Central Florida > Orlando
Price Range: €199 - €386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Priceline and Jetsetter so you can book your Hyatt Regency Grand Cypress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida
Hotel Style:
#3 Top resorts Hotel in Orlando
#6 Luxury Hotel in Orlando
#6 Business Hotel in Orlando
#7 Spa Hotel in Orlando
#19 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Grand Cypress staff and other travellers.
174 questions
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Questions? Get answers from Hyatt Regency Grand Cypress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a great spot close enough to all the parks with free shuttles and lots of nearby alternate dining options”
 of 5 bubbles anon71973, 12 Jan 2017 | Read review
“pool view the best because also gives you view of epcot dome/disney fireworks...”
 of 5 bubbles 269jimg, 3 Jan 2017 | Read review
“Go for a room higher up as you get a better view of the lake and even a bit of the local surroundings.”
 of 5 bubbles O3793NHlucab, 2 Jan 2017 | Read review
“Some of the rooms will have views of the Disney Fireworks, so if you're interested, ask for one of those rooms.”
  • Amazing rooftop suite. Wow!
 of 5 bubbles AlongftTrip, 29 Dec 2016 | Read review
“Rooms facing the lake are best”
 of 5 bubbles kennethr413, 29 Dec 2016 | Read review
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