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The Enclave Hotel & Suites

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The Enclave Hotel & Suites
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4,863 Reviews from our TripAdvisor Community

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Showing 4,109: English reviews
Stenhousemuir
Reviewed 2 days ago NEW

Excellant hotel, rooms very clean and plenty room. Staff accomodated our request for certain room due to health reasons very impressed with this. Nothing was a problem to staff very helpful. Loved indoor pool for at night and location just of international drive perfect. Only downside breakfast was poor had to eat out everyday and hotel taxi was very expensive...

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Helpful?
1Thank C6311DQelizabethm
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for the 5-star review! We are very happy to hear that you had an excellent stay with us! We hope to host you again on your next trip to Orlando Best, Fernanda Social Media Concierge

Manchester, United Kingdom
Reviewed 2 days ago NEW

Absolutely awful. Management clearly not bothered about bad feedback, constant comments about we will review feedback, clearly not doing that. Dated rooms, old TV's, bed etc that are older than me. Rooms not cleaned, once got out of the shower bare footed and walked to the kitchen and the soles of my feet were jet black from the dirt on...

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Helpful?
2Thank jms123457
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for writing a review about our resort. I would like to assure you that we take our guests’ experience very seriously, and we are saddened to hear that we didn’t meet your expectations during your stay with us. Thank you again for sharing your experience, as we use our guests’ feedback to continually improve our services. Warm regards,...

Aylsham
Reviewed 2 days ago NEW

So-called Continental Breakfast was a joke! No cheese selection, no cold cooked meats, no boiled eggs, no real butter, no tea, only one juice, only stodgy cakes & biscuits. Could only face this for one meal!

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Helpful?
Thank Michael J
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Hi Michael, Thank you for your review! We apologize if our free breakfast did not meet your expectations. We would like to share that guests can upgrade to hot breakfast for a nominal fee. We hope you enjoyed your trip to Orlando despite not being happy about the breakfast items we served and we look forward to being able to...

Brit on tour
Reviewed 3 days ago NEW

This was our second time staying at this hotel and unless it undergoes some major refurbishment, I doubt we will stay here again. We have stayed at a number of hotels on I Drive, opting to stay at the Enclave suites this time out to the price for a 2 bed apartment, which was a pretty good price. Our first...

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Helpful?
1Thank WhitbyLad
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for being a repeat guest and we appreciate your feedback. We has already started renovations, so we really do hope to see you again in the near future. Best, Fernanda Social Media Concierge

Reviewed 3 days ago NEWvia mobile

This was our third visit to the enclave we decided to try Christmas and again we were not disappointed the reception staff are amazing they cannot help you enough especially Thomas always on hand if there are any problems . We emailed Vera the manager before our arrival asking for a low floor everything was in place on our arrival...

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3Thank michaeljako
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for the 5-star review! We are very happy to hear that you decided to celebrate Christmas with us and we thank you for your continued loyalty. We appreciate your lovely comments about our staff and we hope to see you soon! Best, Fernanda Social Media Concierge

Reviewed 4 days ago NEWvia mobile

Stayed at this embarrassment of accommodation and never again. All they ever do is apologise, but never do anything about it, breakfast staff are great but that's it I'm afraid, 600 bad reviews people-come on, wakey wakey

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Helpful?
3Thank Mart D
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

We are so sorry to hear that you were disappointed during your stay and apologize for not meeting your expectations. We also encourage our guests to read the reviews as we have more than double 5-star reviews than we have negative ones and we also have countless repeat guests that continue to share their excitement about our hotel on our...

Toms River, New Jersey
Reviewed 4 days ago NEW

just checked out 2 days ago. Very dated and needed updating but that was understandable for the price. No air conditioning 2 nights in a row... Lady at front desk, with blond hair, just dismissed me when I told her. The phrase "sorry about that" just didn't make me feel better after the room was paid in full. I would...

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Thank mare46531
StaySkyHotelsResorts, Public Relations Manager at The Enclave Hotel & Suites, responded to this review

We are very sorry about the issue you experienced with your air conditioner and are very sorry to hear that you left the hotel disappointed with your overall experience. We would really like the opportunity to make it up to you on a future stay. If you let us, we would love to show you that this was an isolated...

Norwich
Reviewed 4 days ago NEW

The hotel has a great location and the run down apartments are spacious for families. Our twin beds were rock hard, but thankfully there was a thread bare sofa bed for the children to sleep on. We had silverfish in the drawers and the free breakfast room smelt. I would definately check your room before you unpack.

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Thank A7737XCdavidd
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thanks for your review. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to exceed your expectations during your visit to our hotel. We appreciate the feedback and will relay your comment to our management team for immediate consideration. We hope to be able to see you again and show...

Nottingham
Reviewed 4 days ago NEW

Fantastic location it is within walking distance of lots of activities and restaurants Staff are so friendly and helpful Rooms are clean and modern. Breakfast was great. There was a different choice everyday. Would definitely revisit

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Helpful?
Thank leannew830
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Leanne, Thank you for such a great review. We are happy to know that you enjoyed our convenient location, breakfast, and dedicated staff. A return trip would be welcomed, and looking forward to seeing you again.

Kent, United Kingdom
Reviewed 4 days ago NEW

we have stayed at the enclave many times it is a bit dated but very clean the staff are very helpful will be coming back in November for 18nights and looking forward to it the location is great the breakfast is good and sets you up for the day sally

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Helpful?
Thank sallie643
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Sallie, We were so happy to have you back once again. Our staff takes pride in their jobs and are always happy to see a familiar face. We are looking forward to your next visit in November.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Spacious two bedroom/two bath suites and deluxe studio suites with fully equipped kitchenettes and private balconies. Located just off famous International Drive and 5 minutes to Universal Orlando. Two outdoor pools plus an indoor heated pool & spa. Free continental breakfast and shuttle to Universal and Sea World, small fee for Disney Shuttle. ... more   less 

Additional Information about The Enclave Hotel & Suites

Address: 6165 Carrier Drive, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: €65 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Enclave Hotel & Suites 2.5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Enclave Hotel Orlando
The Enclave Hotel And Suites
The Enclave Hotel & Suites Orlando, Florida
Hotel Style:
#48 Top resorts Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Enclave Hotel & Suites staff and other travellers.
211 questions
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Questions? Get answers from The Enclave Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One where air conditioner works”
 of 5 bubbles mare46531, 17 Jan 2017 | Read review
“I was in building 1 7th floor. room 1706. i would recommend it because the view and nice size room”
 of 5 bubbles GordonG27, 13 Jan 2017 | Read review
“we were happy on the bottom floor, our room was like a mini efficiency. It was great! We felt right at home. We didn't want to leave!!”
 of 5 bubbles StephanieIrvinRN, 11 Jan 2017 | Read review
“Book a remodeled room overlooking the pool unless you want lights from the amusement park flashing in your window.”
 of 5 bubbles kayakdaddy, 29 Dec 2016 | Read review
“lake views are lovely”
 of 5 bubbles 857salt, 23 Dec 2016 | Read review
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