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Waldorf Astoria Orlando

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#34 of 336 Hotels in Orlando
Certificate of Excellence
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3,761 Reviews from our TripAdvisor Community

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Showing 3,431: English reviews
Florida
Level Contributor
104 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 June 2015

I wanted a mid-week getaway at a classy hotel in the Orlando area to relax, lay by the pool, eat and drink and pretend to be famous. The Walforf was all that and more! Arriving early, they were able to give me a room (unexpected, especially in Orlando) and even upgraded me because of my Hilton Status (I can't seem... More 

Helpful?
1 Thank flyboy1980
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear flyboy1980, As a Top Contributor on TripAdvisor, we are honored to have received a glowing 5-star review from you! We are pleased to hear that you were able to enjoy all of our facilities and that you received true VIP treatment! It is always our goal to create memorable guest experiences and to exceed our guests expectations. Thank you... More 

Belvidere, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 June 2015

Just an informational posting for those going to vacation in Orlando. If you are wanting to give your better half a magical evening and spoil her with a exceptional experience of glamor and extravagance, DO NOT reserve the Waldorf Astoria on Bonnet Creek in Orlando. To begin with, we reserved and paid in advance, for a room with a view... More 

Helpful?
14 Thank Dick M
Jason S, Manager at Waldorf Astoria Orlando, responded to this review

Dear Dick M, Thank you for staying with us as it is never easy to hear about a guest that we were not able to exceed their expectations but at the same time we always welcome feedback. We will be reviewing the comments you made and also the conversations you had with us while on property to better serve our... More 

Boston, Massachusetts
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 June 2015

I requested a room made up without down or feathers. After a 2 hour wait, I returned to find the bed made with a pillows and a comforter with washing labels that specified how to wash and dry products made of "down/feathers". I also found feathers in the closets and under the bed as they did not even bother to... More 

Helpful?
8 Thank Hypatia18
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Hypatia18, Thank you for taking the time to provide such honest and thorough feedback of your stay. We sincerely apologize that we failed to meet not only your expectations, but those that we set for ourselves as a company. When you have a moment, please contact me directly at the email address found below. I would like to ensure... More 

Level Contributor
4 reviews
Reviewed 19 June 2015 via mobile

We stayed here the night before our Disney Vacation and I wish we had stayed the entire time. The rooms had a view of Epcot so we could watch the fireworks from our room. The pool was fantastic with a gradual walk-in so my 10 month old could sit and splash around. They also had a nice hot tub for... More 

Helpful?
Thank Kari W
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Kari W, Thank you for your 5-star review of our resort! It is always our goal to create memorable guest experiences and to ensure everyone feels treasured as you have described. Thank you for choosing our resort as your destination of choice in Orlando. We will look forward to our next opportunity to serve you and your family. More 

Sao Paulo, SP
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 June 2015 via mobile

Besides the price for parking and the fact there is no self parking, Waldorf at Bonnet Creek is a great option for Orlando. Hotel is beautiful, clean, very comfortable suites, and a superb breakfast. The swimming pool is also something to be mention. Giant, beautiful and with a kindly staff to assist you.

Helpful?
Thank lbezas
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Ibezas, As a Senior Contributor on TripAdvisor, we are honored to have received such a flowing review of our property from you. Thank you for taking the time to share the details of your most recent experience. More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2015 via mobile

We have stayed at the Waldorf every year for the past 5 years and it's simply because we love it! There isn't much I can say that I haven't in the past,just confirm how excellent everything still is. Some hotels open with all good intentions then the standards slip but at the Waldorf they are still as high as our... More 

Helpful?
1 Thank Zara W
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Zara W, We are honored to have been your first review on TripAdvisor! Thank you for your kind review of our property facilities, amenities, and team members. We will ensure that your kind words are shared with our team and Steve. Thank you for your continued loyalty to our hotel, we will look forward to your next stay with... More 

Calabasas
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 June 2015

I was halfway not expecting the same Waldorf Astoria standards due to the location of this hotel. Thank goodness when we walked in there it was, all of it . I was relieved and happy that in the middle of amusement park heaven there was this wonderful oasis of calm and tranquility. All the same restaurants as my beloved New... More 

Helpful?
Thank LovetogoCalabasas
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear LovetogoCalabasas, WOW! Thank you for your glowing 5-star review. We were so excited to hear that you found our resort to be your own personal oasis. We will look forward to serving you again in the near future. Just remember, we are always just a text away! More 

Houston, Texas
Level Contributor
8 reviews
Reviewed 18 June 2015

We are frequent guests at this great hotel. The location is ideal for taking in all the Disney attractions but the amenities (spa, pool, and golf facilities) make it easy to just stay on property. The service is always up to WA standards and on this particular visit Kristi the on duty manager and Sophie in Peacock Alley made this... More 

Helpful?
Thank Dale K
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Dale K, Thank you for your five star review- we are so appreciative of your continued business at our resort and are pleased to hear that you enjoyed both the facilities and the interactions with our team members. We will ensure that your review is shared with Kristi, Sophie. and their management teams for recognition. We hope to have... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2015 via mobile

I spent two nights at the Waldorf Astoria Orlando as my family kicked off our Disney World vacation. The rooms are beautiful and the hotel is clean and has a wonderful scent throughout the entire building. The bed may have been the most comfortable I have ever been on in a hotel and the pillows were great, too. The staff... More 

Helpful?
Thank Ann W
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Ann W, We are ecstatic to hear that you and your family enjoyed your stay at our resort over the weekend! it is wonderful to hear that you were able to take full advantage of all of our facilities. We have shared your kind words and 5-star review with our team. We hope to have the pleasure of hosting... More 

Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 June 2015 via mobile

Stayed here for a mini break following a work event. A very nice hotel but won't live up to expectations if you've experienced the Waldorf in other cities. Hotel is a part of a fairly massive conference center connected to the sister Hilton property. The architecture of the two properties is exactly the same leading me to believe that the... More 

Helpful?
1 Thank Todd T
WAO_Manager, Guest Relations Manager at Waldorf Astoria Orlando, responded to this review

Dear Todd T Thank you for taking the time to complete a survey regarding your stay at our hotel. We are sorry to hear that your experience at the Waldorf Astoria Orlando was not up to your expectations but we thank you for your feedback, we will certainly use it to better our operation. Georgie Feller More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Golf course
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Waldorf Astoria Orlando

Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 75207
Region: United States > Florida > Central Florida > Orlando
Price Range: €265 - €547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Number of rooms: 1606
Reservation Options:
TripAdvisor is proud to partner with Amex, Hilton Hotels, Booking.com, Cancelon, Travelocity, Hotels.com, HotelQuickly, Odigeo and Jetsetter so you can book your Waldorf Astoria Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Florida
Hotel Style:
#7 Romantic Hotel in Orlando
#8 Business Hotel in Orlando
#9 Spa Hotel in Orlando
#10 Luxury Hotel in Orlando
#26 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Orlando staff and other travellers.
75 questions
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Questions? Get answers from Waldorf Astoria Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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  • In room dining in our suite. Huge hit!
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“We asked for a quiet location, and we were very pleased to be on a high floor away from elevators and near the end of a hallway.”
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