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BEST WESTERN Airport Inn & Suites

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714 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Taipei, Taiwan
Reviewed 8 December 2015

We stayed here for few nights. It's okay for price. The room was okay. The bed is soft enough but the air conditioner works kind of strange. It made me sick one time. Free parking, free breakfast, and free package handling are nice things. However, free wifi was way toooooo slow.

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Helpful?
Thank ypwalter
Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Many Thanks for your feedback! Reviews like your helps us to target the areas that are in need of attention and improvement. All your comments will be considered, and resolved as quickly as possible. Best Regards, The Management.

FLORIDA
Reviewed 4 December 2015

I stayed here after a late night flight into Orlando. I never say this but this was a clean property with friendly staff and great morning breakfast (pancakes!). The room was comfortable and a spacious bathroom. Nice work area and very quiet. It's a couple miles from the airport but zero noise. Would return in a heartbeat.

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Helpful?
Thank unfdoug
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Glad to hear of your positive experience. Hope you come back soon for another pleasant stay. Regards.

Westmont, United States
Reviewed 4 December 2015

I was quite pleased the moment I entered the door of Best Western Airport inn! As I arrive late due to flight and exhausted, the lady at check-in brighten me up with a caring smile and friendly gesture of seeing my name on the special Welcome list! Like WOW, I instantly felt so special! After entering room, I saw a...

Review collected in partnership with Best Western
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Helpful?
Thank Yi-Hsin L
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

We are really pleased to learn of your experiences during your recent stay at our facilities. Nothing brightens your day more than knowing that a job was well done and your clients recognize it. Please come back soon. We have many more pleasant surprises coming up next or you. Regards,

Reviewed 2 December 2015

Very nice hotel. I would stay here again.Shuttle came in time for our airport transportation.Clean rooms. Did not try the breakfast since we left at 5 am.Close to my car rental.Very convenient location

Review collected in partnership with Best Western
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Helpful?
Thank meldinad2015
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you very much for your kind words. Nice to know we meet your expectations. Please come back again. Regards,

Reviewed 27 November 2015 via mobile

We're actually staying here right now with a flight at 6am. They charge you about $7 a day to park, plus their shuttle doesn't start running until 5am, super inconvenient. Had I known, I would have stayed at the Marriott. The room is nice and the hotel and staff seem nice, but if you're looking at staying here for the...

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Helpful?
Thank Kelly B
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Kelly: Thank you for taking the time to review our services. We regret to know that our services did not meet your expectations. As the leading lodging facility west of the Orlando International Airport we pride ourselves in offering a multitude of value-added amenities intended for the discriminating traveler. From a complimentary full American breakfast buffet, to breakfast to...

newark, delaware
Reviewed 27 November 2015

Stayed here just one night prior to leaving Orlando; it was very difficult to find in the dark due to all the construction in the area. Hotel was clean and modern enough, but it seemed unusually institutional....no warmth or friendliness. Room was spacious, but once again, just very cold feeling. The best thing about the hotal was that it is...

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Helpful?
Thank newarkdelawaregin
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Newark: We actually agree with you. At this present time, our modernistic decor, and neo fixtures may give the feeling of "minimalism", however, when our renovations are fully completed you will find us to be a very attractive modern hotel suitable for both, the business and the leisure traveler. No wonder we have been rated the "most popular" airport...

Reviewed 23 November 2015

Needed a hotel close to the airport--this is a good one. This hotel is very busy--needs a little better cleaning but overall good place. A little noisy at night. I slept well besides that. Customer service was very helpful. I would consider staying again.

Review collected in partnership with Best Western
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Helpful?
Thank 686maryellenl
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Mary Ellen: The key words "slept well" did actually mean a lot to us. Basically, because we believe the main objective of a lodging facility is to ensure a great night of sleep for our guests. That is hotel101. As the busiest lodging facility west of the Orlando International Airport we handle and service the needs of over 300...

Honolulu, Hawaii
Reviewed 22 November 2015

Front desk staff very helpful and pleasant. Room clean and comfortable. Shuttle was very convienient. Great place to stay for airport stay. Several fast food restaurants within walking distance, but better places require a car or taxi.

Review collected in partnership with Amoma.com
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Helpful?
Thank 514wardr
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Ward: Thank you for your kind words. Ours is indeed an amazing property, and outstanding value-added amenities. While the number of fast food outlets within walking distance is higher than fine dining options, you can also get to them with a short bus ride (if you don't have a car) or a short taxi ride. Next time, ask for...

Pensacola, Fl
Reviewed 22 November 2015

There is an undisclosed "facility" fee; lobby is horrendous so not very good first impression; no 24 hour coffee service; didn't take chance on breakfast; poor wifi initially and check-in person gave no instructions or helpful hints; water leaking from bath tub faucet no matter how tightly it is turned; one packet of coffee in room and not good quality;...

Review collected in partnership with Best Western
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Helpful?
Thank Susan U
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Susy: We regret learning about your experiences when staying in our facilities. Quite frankly, at one point I thought you were describing a different property. Mainly because we have just recently underwent a million dollar-renovation that included the replacement and upgrade of "all" our case goods in room and public area, and replace them with the most modern furnishing...

wilmington, de, United States
Reviewed 22 November 2015

There was absolutely nothing nearby to walk to except a Waffle House and a Wendy's. My husband walked to a McDonald's and was sick all night from heat stroke. They have an airport shuttle but no shuttle to get you to a restaurant or store. We got in for a cruise about 2 p.m.the day before and I stayed in...

Review collected in partnership with Best Western
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Helpful?
Thank Cynthia O
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Cynthia: While the use of an airport property can be seemed as restricted to travelers in route to somewhere, there are many pluses to choose an airport hotel over a destination resort. Usually they are more luxurious, better maintained, and offer considerably higher number of value-added amenities. On your way to the cruise, the airport location is the closest...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A cozy and contemporary hotel only 10 minutes away from the Orlando International Airport, offer a Complimentary daily shuttle. The only hotel in the area that prepare your Brekfast To Go if you have a early flight. ... more   less 

Additional Information about BEST WESTERN Airport Inn & Suites

Address: 8101 Aircenter Ct, Orlando, FL 32809-7414
Region: United States > Florida > Central Florida > Orlando
Price Range: €69 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn & Suites 2.5*
Number of rooms: 100
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Also Known As:
Best Western Airport Inn And Suites
Best Western Airport Hotel Orlando
Orlando Best Western
BEST WESTERN Airport Inn & Suites Orlando, Florida
Hotel Style:
#33 Best Value Hotel in Orlando
#120 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Airport Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are larger than other rooms.”
 of 5 bubbles 4BillLewis, 28 Dec 2016 | Read review
“Test the air conditioner and bed before you accept a room. Room 504 has a very hard bed and extremely loud air conditioner.”
 of 5 bubbles karenk1210, 15 Dec 2016 | Read review
“Avoid hotel”
 of 5 bubbles teresalabelle, 9 Dec 2016 | Read review
“The rooms had a little musty smell...but clean and spacious. One family had mildew in their room (3rd floor) and got it changed.”
 of 5 bubbles IslandSpicy, 5 Dec 2016 | Read review
“Room at far end or corridor on ground floor was quiet and comfortable.”
 of 5 bubbles johnlG2407CE, 23 Oct 2016 | Read review
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