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All reviewsone nightwaffle house right next doorflorida mallroom was cleanfree breakfasthot itemsan early flightthe breakfast areanice breakfastfree shuttleyogurthot breakfastrental carshuttle serviceice machinewould stay here againcoffee maker
Picking up from airport is problematic called at 3:15 and they got there at 4. Only go to airport on the hour. As to Orlando Airport, it must have been designed by a drunk or on drugs. If you want training as a rat in...More
Like I said. The hotel was okay. The building, rooms, and pool were very dated and run down from what I had thought a Best Western was. I know my review is very old but I’ve been using trip advisor a lot concerning an upcoming...More
Response from Jessica L, Guest Relations Manager at Best Western Airport Inn & SuitesResponded 19 January 2018
Dear Valued Guest,
Thanks for bring to our attention the areas we need to enhance at our facilities.
We do sorry for knowing that you got disappointed with your stay, and we would like to offer our sincere apologizes for not exceed your expectations.
Don't be fooled by the pictures! the hotel is dated and stinks of stale smoke. the hallway was uninviting with the baseboards on the walls missing. The ice machine was broken and the bed was only a full size (I measured it). The room was...More
Thank Michael G
Response from Jessica L, Guest Relations Manager at Best Western Airport Inn & SuitesResponded 17 January 2018
Dear Michael G.
Thank You for taking your time to post your recent visit at our facilities.
Your comments and concerns help us know where we should work to improve the conditions of our hotel, please accept our most sincere apologizes for not exceeding your...More
When we arrived (finally after having omitted to keep right on the last run up!) we found a clean basic hotel. Staff were helpful and friendly. Our room was comfortable and clean with enough toiletries to enable us only to have to fish out our...More
Response from Jessica L, Guest Relations Manager at Best Western Airport Inn & SuitesResponded 24 January 2018
Thank you so much for you input, Fabmum52!
It glad us learn you got a good night of sleep and found our property clean and with a friendly staff, that's our goal, indeed.
We are looking forward to your next stay at the BW Airport!...More
I called for the shuttle from the airport and it took forever for it to come. Check in was fast and friendly. My floor was being re-modelled but it wasn't a problem. The room was spacious and pretty clean if you didn't look behind the...More
Response from WilliamELewisJr | Reviewed this property |
Nothing particularly within "walking distance" as you request. With that said, this is Orlando. Not sure where you are leaving from on your cruise, but there are a number of grocery and food/wine stores about 2 miles... More
Nothing particularly within "walking distance" as you request. With that said, this is Orlando. Not sure where you are leaving from on your cruise, but there are a number of grocery and food/wine stores about 2 miles away.
/s/ William E. Lewis Jr.
Fort Lauderdale, Florida