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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,284 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,457: English reviews
Gainesville, Florida
Reviewed 12 November 2015

First time we stayed in this Hotel It is a nice hotel, the room was OK. The shower did not work, but that was fixed on day 2. Overall it is nice, the food is good, but I have seen nicer, roomier hotel for less. It is expensive for what you get. From a room and amenities point of view...

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Helpful?
1Thank Mik H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I’m disheartened the rock star experience we pride ourselves in providing was not what was received throughout your stay. I will be reviewing all of your comments with our management team as we are always looking for new and...

Mendon, Massachusetts
Reviewed 12 November 2015

My family of 4 stayed for 5 nights at the Hard Rock Universal. We loved it!! From check-in to check-out we had a fantastic experience. Our two children are 8 and 10, one is a super picky eater and anxious. We stayed on the club level and enjoyed the continental breakfast daily as well as mid day snacks, hot appetizers,...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 535kelleya
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Welcome to Rock Royalty! We are delighted your family thoroughly enjoyed your visit to the Hard Rock Hotel at Universal Orlando. From our rockin’ vibe and memorabilia to the zero-depth pool featuring nightly dive-in movies, there is something for every Rockstar to enjoy. We look forward to welcoming you back the next time your travels bring you to Orlando. Take...

Gladwin, Michigan
Reviewed 12 November 2015

We loved the convenience to the parks! Excellent pool, hot tub, slide and atmosphere. It is very family orientated with attentive life guards, movies at night and friendly staff. Very safe and pleasant atmosphere. Housekeeping services were super!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank Dana G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Dana, Thanks for taking the time to submit a stellar, five-star review. We’re thrilled our staff was able to make you feel right at home upon your arrival. Rockstars of all ages enjoy our zero-depth pool, featuring live entertainment and a nightly dive-in movie. We hope to welcome you back again soon. Rock On!

Atlanta, Georgia, United States
Reviewed 11 November 2015

They recently renovated the property and it looks great. The hotel is on property so you get to skip the lines at Universal Studios. Definitely worth staying on property. When you do the math consider the cost of the Express Pass for each person in your party along with the cost of the off-property hotel. It comes to the same...

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Helpful?
1Thank Christina W
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Christina, Thank you for the rockin’ five star review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms showcase an all new lineup of rock ‘n’ roll inspired amenities and allow you to enjoy all of the comforts of home during your visit with us. Rockstars of all ages will enjoy the...

Neath, United Kingdom
Reviewed 11 November 2015

I stayed at this hotel after a trip to NYC, the room wasn't ready on arrival which was a surprise as we arrived at 14:30 but it wasn't an issue as we sat y the pool and less then an hour later our room was ready. It was fabulous - very spacious, immaculate and very comfortable. Cannot fault the room...

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Helpful?
1Thank Mivz P
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted you chose to rock out with us! Our zero-depth pool is the perfect place to cool down while enjoying a day of fun in the sun and catching live entertainment. Before an active day at the Universal Orlando theme parks, fuel up with the breakfast buffet at The Kitchen. We look forward to welcoming you back again soon....

Wishaw, United Kingdom
Reviewed 11 November 2015

I spent an overnight at the HRH in October whilst visiting Orlando and I am so glad I did! If while you are visiting Orlando and plan on going to Universal Studios I HIGHLY recommend that you spend a night here. The rooms are beautiful and comfy and the staff are very friendly. Furthermore, the perks of staying at this...

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Helpful?
2Thank lcollins7
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Such a short, yet sweet stay! We are delighted you were able to take full advantage of Universal’s Unlimited Express Passes and Early Park Admission during your visit with us. Following a busy day at the theme parks, our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, will ensure ultimate comfort and relaxation. Thank you for the...

York, United Kingdom
Reviewed 11 November 2015 via mobile

Stayed here one night during our trip for my husbands birthday, we checked in at 8am and told would get a text ehen room ready by 9.30 it was ready. We upgraded to club room as was worth it room lovely, lounge fantasic. The hotel bar did fab cocktails 5 minute walk to park front of line passes great. Unfortunatly...

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Helpful?
2Thank Eeyorebug10
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Happy belated birthday! We are delighted you chose to rock out with us for such a special occasion and our team of Rockstars was able to accommodate an early check-in. Following an active day at the Universal Orlando theme parks, unwind at Velvet with one of our awesome signature beverages and select nights we showcase live entertainment. We look forward...

London, United Kingdom
Reviewed 10 November 2015

We stayed for 2 nights and thoroughly enjoyed it. The hotel has a great pool area with a surprisingly fast water slide but the best bit was watching movies on a big screen from the pool. The location for the Universal parks is very convenient and the water taxi from the Universal hotels to the parks are a great way...

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Helpful?
2Thank JudithandAlan1664
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

What a rockin’ review! Our zero-depth pool and nightly dive-in movie are great for complete relaxation after a busy day. We’re delighted you were able to enjoy both the Universal Unlimited Express Passes, and early admission to the Wizarding World of Harry Potter. We hope to welcome you back again very soon. Rock on!

Grovetown, Georgia
Reviewed 10 November 2015

There are a few truly excellent on-site resort hotels for Universal Studios Orlando, but the Hard Rock Hotel is a step above the rest in terms of high caliber hospitality. There is no doubt this was the right choice for a family vacation.

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Anthony_rave-review
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re ecstatic to hear that we are your choice hotel when traveling in the Orlando area! Our close proximity to the Universal Orlando theme parks puts you right in the heart of the action. Be sure to check out our nightly dive-in next to our zero-depth pool next time you hang with us. We hope to see you soon!

Orlando
Reviewed 10 November 2015

This was our second stay at the Hard Rock at Universal Orlando. Twice now we've stayed at Disney for six nights and then Universal for three nights. The HR is very conveniently located for walking to both Universal parks and the City Walk. It is a bit pricey, but not outrageous. We had five people (two adults, three teenagers) in...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank rachelmM1909UC
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. While I'm glad you enjoyed our close proximity to the parks, I’m disheartened the rock star experiences we pride ourselves in providing was not what was received throughout your stay. I will be reviewing all of your comments with...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: €244 - €543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden-view rooms are spacious and quiet.”
  • Garden-view room
alifam77, 24 Apr 2017 | Read review
“Ask for a quiet room away from reception is you value your sleep!”
Graceinthesun, 24 Apr 2017 | Read review
“Views don't matter much since you are always out of your room”
Tommyboy760, 22 Apr 2017 | Read review
“Paid wifi is also an option”
edwink490, 21 Apr 2017 | Read review
“Family rooms are very big.”
helenpY7561UD, 12 Apr 2017 | Read review
5 of 5