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Hard Rock Hotel at Universal Orlando

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Traveller (3312)
Room & Suite (744)
Pool & Beach (384)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(950 reviews)
“water taxi”(712 reviews)
“city walk”(955 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,604)
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Traveller rating
5,159
2,086
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5,159
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2,051 - 2,055 of 8,602 reviews
Reviewed 27 August 2016

Just stayed at the Hard Rock Hotel in Orlando for 2 weeks. Fantastic hotel ! my wife and i have 2 children aged 14 & 11. We are from the UK. Loved the pool - it was only about 1.4m deep at its deepest so...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank kevinoE886QX
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 28 August 2016

Thanks for the rockin’ review. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk. We’re delighted you were able to enjoy our zero-depth pool. We look forward to welcoming you back again soon. Rock On!

Reviewed 27 August 2016

Lets start with the positive. The two days fast pass for Universal were really needed. We paid £400.00 for a room that was supposed to sleep 4 however we were given a shoe box that one person would find claustrophobic. Fortunately we had a 2...More

Thank Nigel706
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 28 August 2016

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to...More

Reviewed 27 August 2016

Our family of four stayed here for 3 nights and even if the room was a tad small, the hotel facilities more than made up for it. The short boat ride to the Universal parks was a fun treat for the kids and a welcome...More

Thank Dale H
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 28 August 2016

Thank you for rockin’ out with us! Our close proximity to the Universal Orlando theme parks leaves you minutes from the action and thrills of your favorite Hollywood blockbuster-themed attractions. Following a day at the parks, our zero-depth pool is the perfect spot to cool...More

Reviewed 27 August 2016

Our third time staying at the Hard Rock and, once again, it did not disappoint! This time, there were 13 of us in four rooms and we opted for Rock Royalty Level. The rooms were great and we made the most of the lounge for...More

2  Thank Debbie M
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 28 August 2016

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. The Rock Royalty level is a great way to start the day or relax after a great day...More

Reviewed 26 August 2016 via mobile

We've been to Orlando 3 times and every trip we always make it our mission to eat here on one of our Universal visits and this time was no different...except this time we had 2 fussy kids with us! I throughly recommend Hard Rock if...More

Thank AdorableKitty08
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 28 August 2016

Thank you for taking the time to write such a rockin' review. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$320 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$320 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3312)
Room & Suite (744)
Pool & Beach (384)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
ThompsonFamily190725
13 June 2018|
AnswerShow all 4 answers
Response from retrosmile | Reviewed this property |
Yes you will need a uk to usa adapter for the rooms there are however usb ports so you can charge a device of a usb (phones cameras)
1
Vote
Earthman83
1 June 2018|
AnswerShow all 3 answers
Response from Tim N | Reviewed this property |
Yep, you can check in early to get your keys which act as your express pass, your room may not be ready, but they let you leave your bags. Have a great time. Tim N
1
Vote
Ray S
30 May 2018|
Answer
Response from Tracyyounggunn |
Sadly you need to buy tickets separate I believe they used to give park tickets years ago but not now. Enjoy
1
Vote
Room Tips
"We got a pool view on the 7th floor, had no problem with noise"
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"Happy family - everything you could ever need"
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"Higher floors for a better view"
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"we had a room with a pool view, which we thought might be noisy, but it was great and no disturbance what so..."
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