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Hard Rock Hotel at Universal Orlando

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#45 of 333 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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7,915 Reviews from our TripAdvisor Community

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Showing 7,147: English reviews
Pittsburgh, Pennsylvania
Reviewed 17 September 2015

Stayed at the Hard Rock in Universal Studios the weekend of 9-11 to 9-14. Our stay was very good, even though it started off a little rocky. We arrived at the hotel around 1:00pm, and they allowed early check-in. For some reason my credit card wouldn't work, only to find out they were trying to charge me for my whole...

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Helpful?
2Thank JRA1708
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to provide feedback of your recent stay. I apologize for the initial challenges upon check-in, but delighted your stay rocked from that moment forward. Our close proximity to the theme parks puts you in the heart of the action and excitement while on vacation. Following a busy day at the Universal Orlando theme parks,...

Reviewed 17 September 2015

Stayed here for two nights with my boyfriend and loved it. Have stayed here before and wanted to return. Not too expensive but comes with many great amenities such as early entry to the parks and free all you can use fast passes. The music is great, the hotel is clean and attractive and the breakfast buffet was amazing! It...

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Helpful?
2Thank MichellexMx
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back! We are delighted you were able to take full advantage of the additional rockin’ Universal Orlando amenities, from the Early Park Admission to Universal’s Unlimited Express Pass. Be sure to come hungry when visiting The Kitchen, as the awesome buffet will surely satisfy every Rockstar. Thank you for taking the time to submit...

Winnipeg
Reviewed 16 September 2015

My family returned yesterday from Orlando and we had an excellent 5 night stay at Hard Rock Hotel. We highly recommend this hotel for a variety of reasons. 1. We paid an excellent price that included air & hotel through the tripcentral site. I booked our trip last February but the price stayed fairly consistent up to beginning of summer....

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
8Thank Marion G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Marion, What great feedback! Between the rockin’ atmosphere to our recently renovated rooms, there is something for every Rockstar to enjoy when visiting the Hard Rock Hotel at Universal Orlando. Additionally, the close proximity to the Universal Orlando theme parks put your family in the heart of the action, especially with the added Early Park Admission and complimentary Universal...

Fort Washington, PA
Reviewed 16 September 2015

Fantastic room - best beds (and pillows) I've ever had at a hotel! (Rooms are REALLY quiet too!) The location to Universal, the early admission and express pass - simply can't be beat. Friendly staff. Highly recommend.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank FtWashGal
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re honored our signature Sleep Like a Rock bedding is the best night of sleep you ever had when visiting a hotel! The Early Park Admission and Universal’s Unlimited Express Pass are great additional perks and save valuable time when visiting the Universal Orlando theme parks. Thank you for the rockin’ five-star review of your recent stay at the Hard...

dublin
Reviewed 16 September 2015

We stayed here one night to take advantage of the early entry and fast passes to universal , it was so worth it , The best part of the stay for me was the beds i have never slept in anything like them before ,it was like sleeping on a cloud , i would go back again just for the...

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Helpful?
Thank Anne marie R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Anne Marie, Thank you for taking the time to share your rockin’ review of your recent stay with us. The complementary Universal’s Unlimited Express Passes are a great benefit of staying with us, because no one likes to wait in line while they are on vacation. Also our ‘Sleep like a Rock’ bedding collection will leave you with an amazing...

Doncaster, United Kingdom
Reviewed 15 September 2015

My family and I stopped at the hard rock hotel on the, club level,. This hotels check in was very quick just what you need after travel a long time. ROOM, very very clean, very comfortable, and very well laid out. Clean towels and complimentary soaps and lotions. STAFF. All very pleasant and all had time to talk to you...

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Helpful?
Thank Andy B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Andy, Thank you for taking the time to share your experience with the TripAdvisor community. We are so happy that you were able to have a quick check in, into a clean and comfortable room after a long day of traveling. Our out of this world staff goes above and beyond to create authentic experiences that rock for each of...

Warrington, England
Reviewed 15 September 2015 via mobile

Stayed 1 night to take advantage of the Universal Fast passes included. Was well worth it for these as we literally walked onto every ride in Universal and Islands. We checked in at 7am and also got into the park an hour early to get onto all the Harry Potter stuff whilst it was quiet. Was a little disappointed in...

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Helpful?
1Thank Stephen&Helen
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to provide your amazing review of your recent stay with us. You will not miss out on any of the excitement at the theme parks when you are using your complementary Universal’s Unlimited Express Passes. Also our close proximity to the theme parks makes it very convenient for you to take advantage of Early...

Reviewed 15 September 2015 via mobile

It was our first stay at the Hard Rock and our first time at Universal. The fast passes that came with the room and tge extra hour for the Harry Potter Attractions were worth the stay. Very nice accommodations.

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Helpful?
Thank Chad J
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Chad, Thank you for choosing the Hard Rock Hotel at Universal Orlando on your first visit to the Universal Orlando Resort! We are delighted the additional accommodations of the Early Park Admission and Universal’s Unlimited Express Pass were a highlight to your stay. We hope to see you again the next time your travels bring you to Orlando. Take...

Gerrards Cross, United Kingdom
Reviewed 15 September 2015 via mobile

We recently stayed at the Hard Rock, having heard a lot about it. It is very glitzy as you would expect and lots of loud rock music playing constantly everywhere! The reception staff whilst helpful seemed stressed and tried to get rid of you as quickly as possible. Pool was lovely and the club rooms are worth it if you...

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Helpful?
Thank Rae A
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Rae, Thank you for taking the time to provide feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. It is through surveys and feedback, such as yours, we are able to make any changes, especially as your experience as it falls short of the world-class service we pride ourselves in providing. We hope the inconveniences...

Orlando
Reviewed 15 September 2015

Everything you could ask for in a visit to Universal complete with Fast Pass. Love the hotel, staff and amenities. Concierge floor is the best. Music was awesome and everyone attentive to our needs. Can't wait to go back again

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank lindacJ4260FP
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

From the close proximity to the Universal Orlando theme parks to Rock Royalty, we were delighted your family was able to experience it all! Thank you for the rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. We look forward to seeing you again soon. Rock On!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: €232 - €536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Hotels.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a standard room and it was absolutely fine!”
 of 5 bubbles Bally75, 19 Jan 2017 | Read review
“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 18 Jan 2017 | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 17 Jan 2017 | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 17 Jan 2017 | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 16 Jan 2017 | Read review
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