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Hard Rock Hotel at Universal Orlando

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Traveller (3313)
Room & Suite (744)
Pool & Beach (384)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(950 reviews)
“water taxi”(712 reviews)
“city walk”(955 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,623)
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8,621 results
Traveller rating
5,168
2,091
789
366
207
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5,168
2,091
789
366
207
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2,031 - 2,035 of 8,621 reviews
Reviewed 2 September 2016 via mobile

Hotel is awesome. Drinks by the pool the best. Bartenders by the pool are great. The kitchen breakfast is so good. Velvet lounge has great drinks and the best BLT. Quick walk to the parks from the hotel. We visit this hotel 4 times a...More

3  Thank oct31fri13
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 4 September 2016

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I...More

Reviewed 2 September 2016 via mobile

Stayed at the Hard Rock for 10 nights in the Rock Royalty. This was our 3rd stay. Had a great time and it's so easy for Universal just to walk on. Rooms are fantastic and modern. We had the 7th floor overlooking the pool. Rock...More

1  Thank Julie S
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 3 September 2016

Thank you for staying with us again for your 3rd stay and thank you for the 5 star review. Rock Royalty is a great way to start your morning or relax after a day at the parks. We look forward to welcoming you back for...More

Reviewed 2 September 2016

Fantastic place, very clean, excellent stay. Pool area and Beach club bar well worth a visit food fantastic. Be aware that getting around Disney parks or up and down international drive is not the easiest if you have not hired a car. The taxi and...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank O540DBmarkt
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 3 September 2016

We are thrilled that overall you had a rockin’ stay. We are so pleased you were able to enjoy our zero entry pool. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

Reviewed 2 September 2016

Hard Rock hotel is a five minute walk from Universal Studios, it is a great venue for going to Universal, Islands of Adventure and City Walk. The benefit here, is you get express passes for the parks and also can enter the park an hour...More

Thank Alan B
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 3 September 2016

Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. We look forward to welcoming you to the Hard Rock Hotel soon!

Reviewed 2 September 2016

We only stayed one night before moving onto Disney but the aspect of having the Universal express pass made this well worth while. The hotel was lovely but it felt as if we were miles away along long corridors from the lifts/the lobby etc. The...More

Thank cjr356
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 3 September 2016

We are thrilled that overall you had a rockin’ stay. Our location to the parks and express passes truly make for a unique experience. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$310 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$310 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3313)
Room & Suite (744)
Pool & Beach (384)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
ThompsonFamily190725
13 June 2018|
AnswerShow all 4 answers
Response from retrosmile | Reviewed this property |
Yes you will need a uk to usa adapter for the rooms there are however usb ports so you can charge a device of a usb (phones cameras)
1
Vote
Earthman83
1 June 2018|
AnswerShow all 3 answers
Response from Tim N | Reviewed this property |
Yep, you can check in early to get your keys which act as your express pass, your room may not be ready, but they let you leave your bags. Have a great time. Tim N
1
Vote
Ray S
30 May 2018|
Answer
Response from Tracyyounggunn |
Sadly you need to buy tickets separate I believe they used to give park tickets years ago but not now. Enjoy
1
Vote
Room Tips
"On was on the 3rd floor main check in area. Area was quiet and loved the easy access to my room."
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"Check out rock royalty floor and work out if the breakfast etc gives good value compared to other rooms"
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"If you have mobility problems, ask for a room near the elevators. It can be a long walk if you are in the..."
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"Chose on price. Spent our time out."
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