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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,166 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,349: English reviews
Orlando
Reviewed 6 days ago NEW

The staff of the Hard Rock Hotel Orlando is absolutely outstanding! From the moment we entered the Lobby to the Bellman putting our luggage in our car, we were treated with sincere and gracious hospitality. Everyone was extremely friendly and always willing to offer assistance regarding the wonderful hotel features, or highlights for our visits to Universal. The Boat and...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank 149maryjanef
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole...

Lynnfield, Massachusetts
Reviewed 6 days ago NEW

Stayed on the Rock Royalty floor. Would definitely recommend to others. Worth the extra money. Had 6 in our group. Limited seating but it was easy to grab breakfast each morning and eat back at our room. Made it easy to hit the parks early and stress free. Nice walk from hotel to parks. Can also take the water taxi....

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank LoonPond
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rock Royalty Lounge is the perfect way to get those extra must have amenities while staying on property. With turn down service, continental breakfast, snacks throughout the afternoon, afternoon appetizers, 5pm to 7pm Complimentary Beer and Wine Happy...

Reviewed 6 days ago NEW

This Hotel has a lot to offer for the Vacationer that is looking for a place to stay if your going to Universal in Orlando. Great rooms, Great pool area with private cabanas to be rented.Breakfast was great with a wide selection from the Buffet menu. The free Fast passes for each guest for the park rides, makes this hotel...

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Helpful?
2Thank Steve H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We are thrilled you were able to take the time to enjoy our poolside activities. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

Kings Park, New York
Reviewed 1 week ago

Great hotel for visiting the Universal parks. It's the closest to them, and also CityWalk. It's short enough to walk, or you can take the short boat ride if you'd rather rest your legs. Our deluxe room with two queens and a pullout couch was big enough for our family of four (including college boy and pre-teen girl who need...

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1Thank LIMike
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. The Universal Unlimited Express Passes, Early Park Admission, and close proximity to the parks can't be beat. We are so happy our team of Rockstars were able to create an authentic experience that truly rocked and guaranteed all requests were met. We look forward to welcoming you back again soon for another vacation...

San Antonio
Reviewed 1 week ago

Awesome stay it rocked!! Best place to stay when going to the Parks. Easy walk to both parks at Universal and City Walk. Fun atmosphere, clean rooms, great pool.. We stay here everytime!! Highly recommnded great for all!!

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank Deborah K
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ 5 star review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk. We’re delighted you were able to enjoy our zero-depth pool. We look forward to welcoming you back again...

Orlando
Reviewed 1 week ago

Great site, very convenient, friendly, kid suite worked perfectly for family of 4. We've stayed in Orlando at other properties, and this worked great for us especially since it includes express passes to Universal

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank 280sanjivs
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am...

Reviewed 1 week ago via mobile

The rooms are all awesome and stocked with crazy memorabilia or facts about the industry. I loved being able to walk around and in every hallway, I could learn about a different part of what made music so popular or about an individual artist. The casinos are certainly an enticing component that draw anyone into the hotel. The casino, does...

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Helpful?
1Thank Tyler B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Orlando
Reviewed 1 week ago

Staff, Atmosphere, Food, and Pool were all awesome! Pool was always busy but never packed, has more than adequate seating and wait staff was great. Hard Rock store was nothing special but the employees were, they were super helpful and let me exchange the sweatshirt i bought for a bigger size with no flack at all. After we left we...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Andy S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We’re delighted you were able to enjoy our zero-depth pool. Our Rockstar team goes above and beyond to...

Brandon Ms
Reviewed 1 week ago via mobile

The staff is amazing, pool is incredible and the access to the parks can't be beat. Having the fast pass with your hotel stay really makes staying there worth it. Also there is plenty of stuff to do at city walk which is a short walk from Hard Rock!

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Helpful?
1Thank Taylor R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We are thrilled you were able to take the time to enjoy our zero-depth pool and poolside activities. We look forward to welcoming you back...

Tampa, Florida
Reviewed 1 week ago

Loved staying here for the ease of the park access and the pool. We stayed an extra day to enjoy the pool! Plus the unlimited express passes were well worth the stay. The boat ferry was super easy and great for a late night trip to city walk!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank taradavtylrio
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We’re delighted you were able to enjoy our zero-depth pool. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: €245 - €565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and getaroom.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have any special room, we did not mind. Didn't spend much time in the room.”
 of 5 bubbles reen1026, 23 Mar 2017 | Read review
“Avoid pool view rooms if noise bothers you. The noise from the pool area did not bother us, but may bother some.”
 of 5 bubbles CandiceR915, 20 Mar 2017 | Read review
“Water Taxi and Resturan tare on the 1st Floor, Check in/Out is on the 3rd Floor.”
 of 5 bubbles Q7590FEsteveh, 19 Mar 2017 | Read review
“Pool view rooms are noisier but not that loud..”
 of 5 bubbles chrishG5239DH, 14 Mar 2017 | Read review
“We heard corner unites are larger ours was perfect size for usi”
 of 5 bubbles 308helena, 14 Mar 2017 | Read review
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