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Hard Rock Hotel at Universal Orlando

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#42 of 333 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,786 Reviews from our TripAdvisor Community

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Showing 7,031: English reviews
Newton, Iowa
Reviewed yesterday NEW

We stayed at the Hard Rock during a trip to Universal Studios for my son's 10th birthday. It is in the perfect location and the express pass was included with the stay. I can't say enough about the amazing time we had. The hotel is fun, relaxed, clean and the best staff!

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Helpful?
Thank Wendi C
Orlando
Reviewed 2 days ago NEW

We stayed at the Hard Rock during the offseason 11/28/16-12/7/16, and were still very impressed by the hotel. The staff was extremely inviting, friendly, and helpful. We had reconsidered our stay after reading some reviews where the most prevalent complaint was over the staff. We know every stay is different, but as a rule we couldn't have been happier with...

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Helpful?
Thank KNGoftheNRTH
Meadow Vista, California
Reviewed 2 days ago NEW

We were celebrating our anniversary sans children and this hotel was a great choice! We liked the "cool" vibe and the food at the on-site restaurants was great! The pool area is fabulous - although its too bad the hot tub isn't larger. The water taxis to the theme parks was timely and great.

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Helpful?
Thank dancingirl6
Piedmont, South Carolina, United States
Reviewed 2 days ago NEWvia mobile

I wish there was a way to rate this place 4.5 stars. The place is ALMOST perfect. The check in was a breeze. I asked a few basic questions regarding the parks at check-in and the response was "I don't know" and "I have always wondered that myself." I was worried at this point but luckily things have looked up...

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Helpful?
1Thank Wendy W
Darwin
Reviewed 2 days ago NEWvia mobile

Staff are very welcoming including thier staff in the clohings section. The set up of the dining area is prefect as you can easily access the clothing side. While you waiting your order you can easily check out the new arrival shirts. Also good location and good to relax.

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Helpful?
Thank Enrique V
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you so much for your stellar 5 star review. We appreciate your feedback and look forward to your future visits.

Dublin, Ireland
Reviewed 2 days ago NEW

We stayed here for one night mainly during our two week stay in Orlando. Unfortunately one night was just not enough. Gorgeous hotel, super comfy beds. Décor fab. Two day express passes big plus also!!!!

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Helpful?
Thank Tracy S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme...

Orlando
Reviewed 3 days ago NEW

You are treated like a rock star. Exceptional service every single visit, they never fail to excel. You cannot go wrong with staying at Hard Rock Hotel Orlando. Stayed on Rock Royalty floor for the first time. Between breakfast, snacks, happy hour and late night dessert: excellence. Beds were super comfortable.

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Helpful?
1Thank S5016LDsusanm
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to provide such valuable feedback. It is great to see that you were able to enjoy the benefits of our Rock Royalty lounge. We strive to make your stay exceed your expectations and provide you with an authentic experience that rocks. We look forward to seeing you again in the future.

Palm Harbor, FL
Reviewed 3 days ago NEW

Room was nice, clean and plenty of space with two sinks (1 outside bathroom), in room fridge, kuerig coffee maker, and great view of pool area. Restaurant on site was overpriced but food was good. Pool (heated) was great with plenty of chairs and loungers (towels provided) as well as water slide, ping pong, corn hole, and volleyball. Movies shown...

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Helpful?
2Thank jessswin
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to provide such valuable feedback. It is great to see that you were able to enjoy many of the amenities we provide for our guests at our hotel. I also hope you were able to download your personal playlist from our tracks program as well. We look forward to seeing you again in the...

Pacifica, California
Reviewed 4 days ago NEW

We stayed at the Hard Rock Hotel while we visited the Universal Studios parks. Great location, with great benefits- early admission, express pass, water taxi, and close proximity to the parks. The hotel itself was a great place to stay, too, with friendly staff and nice rooms. They are unique and a fun place to stay. We will return again...

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Helpful?
2Thank Jennifer V
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme...

Myrtle Beach, South Carolina
Reviewed 4 days ago NEW

Stayed on the club level and it was perfect for myself and my 7 yo son. He doesn't eat much so the breakfast was perfect for us to get going. Happy hour was enough food for us to eat for dinner and he LOVED the milk and cookies for dessert. We saved so much money by not having to eat...

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Helpful?
1Thank snowwhite999
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. We are thrilled that you and your son were able to enjoy the amenities provided in our Rock Royalty Lounge. We hope that we can welcome you back again soon for another rockin’ stay. Rock On!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: €224 - €516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
263 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose club level”
 of 5 bubbles snowwhite999, 6 Dec 2016 | Read review
“we had pool view room and was able to see universal light up at night from our room”
 of 5 bubbles tania1x1, 5 Dec 2016 | Read review
“I never heard anyone complain about noise in their room. I don't think you need to worry about which room you get.”
 of 5 bubbles karensZ4936UG, 5 Dec 2016 | Read review
“Club room was good for those with kids - especially teens to snack and grab drinks throughout the day.”
 of 5 bubbles 824saraho, 27 Nov 2016 | Read review
“Try and get breakfast included.”
 of 5 bubbles markfA2436KW, 26 Nov 2016 | Read review
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