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Loews Portofino Bay Hotel at Universal Orlando

Booking.comUS$455*
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#74 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,576 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,301: English reviews
Bristol, United Kingdom
Reviewed 2 November 2015 via mobile

Enjoyed a great 5 days at the lowes. Large delux room worked well for our family of 4 with enough space to spread out. Fantastic to have the water taxi - lovely way to travel in and out of the parks. Kids loved the movie night at the beach pool.... (Generally loved the beach pool after a day in the...

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Helpful?
1Thank CWillsy
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for reviewing us! We are thrilled you had such a great time at Loews Portofino Bay Hotel. We’re happy to hear the Italian ambiance made your vacation a real escape from reality, and we have to agree that the pizza at Sal’s Market Deli is amazing! We hope you have the opportunity to visit us again soon. We...

Cleveland, Ohio
Reviewed 2 November 2015

I was at this hotel for a brief (4 day) conference. It is one of the most beautiful hotels I have stayed in. The basic room I had was larger than normal rooms and was beautifully furnished. It is a large property so getting around it can take some time, but there are beautiful views everywhere. There is a shuttle...

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Helpful?
Thank Andrew B
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing these comments. We are excited to hear your group enjoyed Loews Portofino Bay Hotel for your conference! Our beautifully appointed meeting spaces, from boardrooms to ballrooms, can accommodate any function. We hope that you can find time to enjoy the rest of our resort on a future visit. It would be our pleasure to welcome you...

Duncansville, Pennsylvania
Reviewed 2 November 2015

My husband had a conference at this hotel, so we tagged along to enjoy the area. It was MUCH cleaner and considerably nicer than most of the other Orlando hotels we have visited in the past, including Disney Polynesian. I enjoyed the atmosphere and many activities that the hotel had to offer, from kids club to dining to a taxi...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Lara J
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments and recommendation. We are glad that you enjoyed your stay with us. Whether you are traveling for business or pleasure, our goal is to provide an exceptional experience for all of our guests. We sincerely hope that when your travels bring you back to the Orlando area, you will consider staying with us again.

London, United Kingdom
Reviewed 2 November 2015

We spent a week with our teenage children here and we all loved every minute. The hotel is just a small boat ride away from the fun of Universal Studios and Citiwalk which was great, it was always such a treat too to return the the peaceful italian ambience of the Portofino. Rooms were a good size and the beds...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
1Thank Nclaire01
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments! We are so happy you enjoyed a true Loews Portofino Bay Hotel experience. Our goal is always to make you feel pampered and supremely comfortable, and we appreciate you taking the time to let us know that we succeeded. We look forward to welcoming you back again!

San Francisco, CA
Reviewed 1 November 2015

While visiting the Universal Theme Park, we chose to stay at the Universal Studios on-site resort hotel Loews Portofino Bay Hotel. It looks like a slice of Italy and is quite luxurious, especially as compared to the other on-site hotels, from what I could tell from TripAdvisor and other photographs. Key to us is that the bathrooms are separate from...

Review collected in partnership with Loews Hotels and Resorts
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1Thank sfjon4
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind review. We are glad your family enjoyed your stay here, and dined at our specialty restaurant, Mama Della’s. We are proud to offer authentic Italian cuisine in a warm, genuine atmosphere. Thank you for recommending us and we hope to welcome you back on your next visit to Orlando!

Aberdeen, Scotland, UK
Reviewed 1 November 2015

First time staying at Universal and chose this hotel due to fastpass in parks. Though pricey, and the unjustifiable parking charge was a particular gripe, the fastpass access made this a good choice and worked really well. Room was large and well appointed with a huge bathroom. Maid service came a little late in the day for my liking (mid...

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1Thank StepTrac
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We are delighted to hear you took advantage of the complimentary Universal Express Passes, which are provided to all of our on-site hotel guests. In the future, we hope you will consider a return visit to experience ‘la dolce vita’ – the sweet life.

Portland, Oregon
Reviewed 1 November 2015

Pros: The hotel is perfect for visiting the Universal theme parks. It's 5 minute by water taxi or 15 minutes if you walk through the beautiful garden. You use your room keys as the express pass in the parks (except the two main Harry Potter rides) so you never have to wait for too long for the rides. As a...

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1Thank PDXlaw
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay and you enjoyed the benefits of staying on-site at Universal Orlando Resort. We are surprised to read your comments concerning your Starbucks receipt. We would very much like to talk with you about your recent stay. Please contact us at: portofinogeneralmanager@loewshotels.com...

London, United Kingdom
Reviewed 31 October 2015 via mobile

My family and I visited the Loews Portofino Bay Hotel whilst visiting Universal Studios and Islands of Adventure for a week. The overall experience was excellent and the facilities outstanding. The room was large and spacious, and sported a clean and luxurious bathroom. The facilities in the room was very good and the room was cleaned to a very high...

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Helpful?
Thank Maximus M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Grazie for your kind comments and recommendation! It certainly sounds like you were able to enjoy all the resort has to offer. We are thrilled to hear our team made you feel so comfortable and we will be happy to share your comments with them. We hope to see you again when your travels bring you back to Orlando!

Mississauga, Canada
Reviewed 31 October 2015

This hotel is very clean and well positioned a short water taxi ride away from Universal Studios. The rooms are spacious and the beds/pillows very comfortable. All amenities available in the room. The small bar fridge in the room is full of assorted drinks and unfortunately there is not an inch of space to put in even a personal bottle...

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Helpful?
Thank Torontocanucker
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback! We are thrilled to hear you enjoyed our spacious accommodations and the complimentary water taxi to CityWalk. I disappointed to read you didn’t have the opportunity to enjoy Splendido our poolside bar and grille with a great array of the more “American” food fare you were searching for. We hope to have the opportunity to...

north devon
Reviewed 31 October 2015

My husband booked this hotel as a surprise birthday present for me and first impression from the water taxi was impressive we were booked into the east wing garden view which was no view.room was filthy 'dirty towels hadn't been changed ,plastic clothes tags littered the floor from previous guests .having stayed at many 5 star hotels in the past...

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4Thank gingernorthdevon
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We always aim to provide a flawless guest experience from every angle and would like the opportunity to talk with you about the challenges faced. Please feel free to email me at portofinogeneralmanager@loewshotels.com to schedule a call. We hope that as a Florida resident, you have the opportunity to visit us again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: €251 - €484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#16 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#18 Green Hotel in Orlando
#28 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the lemon cellio they put out in the afternoon by the lobby. Very sweet but good.”
likestotravelbavaria, 26 May 2017 | Read review
“try to be on the water”
90percentpure, 26 May 2017 | Read review
“Go for a deluxe room with a bay view.”
MelKillen, 25 May 2017 | Read review
“While the water view rooms are more pricey, they are worth every penny.”
ADDKET, 20 May 2017 | Read review
“Pay extra for a Bay view room you wont be disappointed”
cagan20, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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