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Loews Portofino Bay Hotel at Universal Orlando

Expedia.comUS$393*
View Deal
#73 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$479*
US$393*
US$479*
US$393*
US$479*
US$393*
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,472 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,209: English reviews
Orlando
Reviewed 4 days ago NEWvia mobile

It's a wonderful place... the Italian atmosphere, the restaurants and the services were special... And we also had the Express Pass in both Universal Theme Parks ... We are waiting for the opening of the Water Park to go back there...

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Helpful?
1Thank Alexandre M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

Orlando
Reviewed 4 days ago NEW

Lets knock out the headaches.... if you have a larger family and book more than one room, requiring when booking to have joining rooms the hotel does not guarantee they can accommodate that reservation set up when you get there. Our family was split up the first night :( After multiple phone calls and an hour of waiting for luggage...

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Helpful?
1Thank amyf437
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your amazing comments. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and the Express Passes to skip the...

Allegany, New York
Reviewed 5 days ago NEW

I want to start off by saying that the personnel at the hotel was sweet and tried to help but fell short in their offers to alleviate our unhappiness regarding our April 2017, $600/night stay at this hotel. It was going to be a quick trip - 2 days in the parks with one night in the hotel - so...

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Helpful?
1Thank Drze13
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Reviewed 5 days ago NEWvia mobile

Thank you for such a great few days. Greta service. Great food. Great hotel. Everything on tap for Universal parks and relaxing by the pool. Definitely recommend if you are visiting Universal Parks. We had a couple of issues but these were dealt with swiftly and to our satisfaction so not worth a mention really.

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Helpful?
Thank Christopher G
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members work tirelessly to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

usa
Reviewed 5 days ago NEWvia mobile

I visited this hotel to attend a business conference and it it a great hotel to stay in with family and children if visiting the Universal Resort. Rooms were large and comfortable. Very family friendly and built upon the Portofino theme.Italian music piped in public areas near the lake. Beautiful pool area and a convenient water taxi and beautifully landscaped...

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Helpful?
Thank jmreiff
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area.

Reviewed 6 days ago NEWvia mobile

Nice hotel, friendly staff. Standard room was a little cramped for 2 adults and 2 kids. Plenty of restaurants to eat at.. of course you are paying for convenience. If you are planning to visit the universal parks I would definitely consider staying here again just for the convenience. Pool was great and perfect for a evening after the park....

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Helpful?
1Thank DeltaBravo77
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review! We are so glad your first experience at Loews Portofino Bay Hotel was a great one. We are very proud to offer such amazing benefits when you visit Universal Orlando. Unlimited Express Pass and Early Park Admission are some of the most popular benefits our on-site hotel guests enjoy. Thank you for recommending us. We...

Franklin Lakes, New Jersey
Reviewed 1 week ago NEWvia mobile

This hotel is okay for an amusement park hotel. We booked it to get the extra hour in the park and for the express passes. You can't use your meal plan here because it is not owned by Universal. It is not worth the price tag. The service at the restaurants and pool is not good. The maids have only...

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Helpful?
Thank Virginia G
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Clearwater, Florida
Reviewed 1 week ago NEW

Been here about 5 times in 5 years. Service is always fantastic. The prices are high but the Fast Passes for a family of 4 make it much more valuable. Plus the early entrance to Universal. Staff is great, place is well kept, rooms are very nice and clean. We didn;t use the pool this time but were next to...

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Helpful?
Thank daviddecoursy
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

Olrando
Reviewed 1 week ago

This hotel was dirty, the hallway to our room smelled of puke the entire time we were there. The hotel is very outdated and needs a major facelift. Our room was never cleaned even after we called and put the sign outside our door. You truly are better off staying on a Disney property. Their staff and facilities are far...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Q512KMlindaf
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Upper Darby, Pennsylvania
Reviewed 1 week ago

My family and I stayed at the Loews Portofino Bay hotel at the end of March due to a long weekend at Universal Studios Orlando. The hotel was beautiful and a great location for visiting the parks. You could take a water taxi to the parks or walk. The walkway was just lovely. The hotel room was larger than most...

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Helpful?
Thank Rosann D
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon. Until then, Ciao!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: €256 - €542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Travelocity, Orbitz, Cheap Tickets, Hotels.com, Priceline, Booking.com, getaroom.com and HotelQuickly so you can book your Loews Portofino Bay Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#15 Spa Hotel in Orlando
#18 Green Hotel in Orlando
#27 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West guest wing ,closer to the water taxi and beach pool”
cptdic9, 25 Apr 2017 | Read review
“Some East Wing rooms are VERY far from pool and transport -- Be sure if you are in East Wing that you are as close main lobby as possible.”
460ChrisW, 24 Apr 2017 | Read review
“rooms facing family pool great choice for families”
amyf437, 22 Apr 2017 | Read review
“Building 3 is ideal - next to boat shuttle and the main pool and Bice their best restaurant.”
daviddecoursy, 19 Apr 2017 | Read review
“The Hillside Pool, though smaller than the others, is often empty. It's a good place to have some un-crowded time.”
monkeylizard, 18 Apr 2017 | Read review
5 of 5
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US$393* /night
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Prices are for 1 room, 2 adults
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