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Loews Portofino Bay Hotel at Universal Orlando

4,565 reviews
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Traveller (2061)
Room & Suite (550)
Pool & Beach (184)
Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“water taxi”(485 reviews)
“express pass”(430 reviews)
“beach pool”(218 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Loews Portofino Bay Hotel at Universal Orlando
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,565)Write a Review
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4,239 results
Traveller rating
2,503
949
417
185
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2,503
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417
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1 - 5 of 4,239 reviews
Reviewed yesterday

Upon arriving to our hotel room the water was completely white , engineering was sent to the room and told us they had been working on the system to just run the water for awhile and it will clear up. After 2 hours of running...More

Review collected in partnership with Loews Hotels and Resorts
Thank juliealvarez2018
Hotel's Favourite
Reviewed 18 June 2017

From the time we entered the lobby we were greeted by smiling faces. Rose greeted us with a smile at the front desk and was so professional, kind and helpful. She made us feel welcome from her first hello. She is truly a gem. I...More

16  Thank Rob M
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 19 June 2017

WOW, thank you so much for such amazing feedback. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit! We are thrilled to hear...More

Reviewed yesterday

Staff was amazing (Specially Courtney at the front desk) very helpful and courteous. There were many outdoor resources, restaurants and shopping. It included free boat taxi rides to the city walk with a gorgeous view.

Review collected in partnership with Loews Hotels and Resorts
Thank neryvaldez
Reviewed yesterday

My family and I always enjoy our stay at Portofino. The rooms are great, the pool area is fun, relaxing for families or couples. All the restaurants are delicious. A little on the pricey side (especially for breakfast) but overall wonderful.

Review collected in partnership with Loews Hotels and Resorts
Thank jencraig2004
Reviewed yesterday

My wife and I stayed here for 3 nights following a 4 night stay at Disney’s Animal Kingdom Lodge. Since the stays were back-to-back, we couldn’t help but make comparisons. Overall, we were blown away at the quality of this resort. We enjoyed the deluxe...More

Thank Brandon S
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$312 - US$621 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Orlando
#14 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#26 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$312 - US$621 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Orlando
#14 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#26 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2061)
Room & Suite (550)
Pool & Beach (184)
Dining (116)
Amenities (62)
Family and Play Areas (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
StevenRobertson
28 January 2018|
AnswerShow all 6 answers
Response from shirley M | Reviewed this property |
Our room was huge we had a kingsize bed. Think u can get 2 double beds don't know about a rollaway
1
Vote
Dragonflytoo
28 January 2018|
AnswerShow all 2 answers
Response from Cynthanny | Reviewed this property |
The room I was in also had an empty mini fridge
1
Vote
Amblertraveler
24 January 2018|
AnswerShow all 5 answers
Response from Devora Z | Reviewed this property |
My children (ages: 2, 5, 8, and 11) loved Portofino Bay, especially the Beach Pool, which has a sandy beach area, a water slide and two hot tubs. The lifeguards there were excellent, so parents can relax a little more. The... More
1
Vote
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12345667
Room Tips
"I would ask for a west wing room. We stayed on the East side and it was a walk to most of the resort..."
Read review
"Try and get a room close to the elevator, we had a good 1/4 mile walk to our room (no joke) from the elevator."
Read review
"Bay View West Wing. Get the Bay View when rates are lower. The West Wing is closer to the water taxis and to..."
Read review
"if you don't want to walk far ask for something close to lobby"
Read review
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