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DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

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5780 Major Blvd., Orlando, FL 32819-7904
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Panoramas (15)
Room & Suite (264)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#165 of 390 hotels in Orlando
Renovated in 2017, our DoubleTree by Hilton, a Universal Orlando partner hotel, offers modern guest rooms and comforting amenities. Enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service you will experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando.
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Location

Full view
85Good for walkers
Grade: 85 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
5780 Major Blvd., Orlando, FL 32819-7904
Getting there
Orlando Intl Airport16 kmSee all flights
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1858Reviews231Q+A100Room tips
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Popular mentions
Dave H wrote a review Today
6 contributions
We stayed at the doubletree from September 10th To the 14th. Over the past year we have stayed in 10 Hotels and hands down this one was the cleanest. Check in was quick The whole staff was very friendly. They had music in the lobby on the weekend And they were Enjoyable to listen to And easy on the ears. We ate at the restaurant buffet once and it was also good. A big plus 4 us was having a car rental on site Thanks for the great service
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Very easy to walk to universal studios
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Nelson P wrote a review Jun 2021
Twinsburg, Ohio158 contributions37 helpful votes
Hotel's Favourite
I'm not sure why this hotel receives bad reviews. The staff couldn't have been friendlier or more helpful, the room was clean and comfortable, and the location was amazing if Universal is your primary destination. Take it for what it is - There's a fee for parking, and food is a little pricey, but the lack of resort fee is a nice bonus. To add to the discussion about walking to the parks - It's a very easy walk; about 15-20 minutes (Depending on how fast you walk) over a roadway bridge and on sidewalks to the rideshare pickup area. We walked there in the afternoon and back around midnight. Most of it was well-lit, and I didn't feel unsafe at any point. The way I looed at it, by the time I drove over, and walked from the cheap parking, I was looking at 20 -25 minutes, anyway... No real point in driving. The free hotel shuttle is probably nice, but you need to reserve a space the day before (So we missed our chance). The only miss at the hotel was the digital key - It never worked for us. Not one time (including the parking lot). I've used it dozens of times at plenty of other properties. It was uniquely inoperable here. I repeatedly received a "Try again" and then "Failed" notice in my ap. Not a deal-breaker, but I wouldn't plan on using it without a key backup. Don't skip the front desk when arriving for the first time!
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Date of stay: June 2021
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Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 8 Jun 2021
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We truly appreciate your kind words about our staff and I'm glad that you found our location convenient. We look forward to welcoming you back in the near future!
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WildermereBeach wrote a review Yesterday
Myrtle Beach, South Carolina344 contributions762 helpful votes
had a problem with ac first night room was like 84 when we woke up but were promptly moved and no offer for consideration for any type of comp. Being a diamond member I would have expected more. Food on site was good as to be expected. grounds were very well kept and there was a walking bridge and transportation to universal. secure parking but costs more. nice hotel would stay at again
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Date of stay: September 2021
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isonsam82 wrote a review 14 Sep
Dothan, Alabama1 contribution
My niece and I enjoyed this hotel very much. Loved the location! We chose this hotel for a convention, and than the convention was canceled. Or we would of gotten a VIP hotel to Universal studios. That’s the only complaint I have about this hotel. Our convention got canceled and I paid for my hotel room in advance.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
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Dave F wrote a review 11 Sep
1 contribution
I'm a diamond member and stay in a lot of Hilton properties. this one falls short. Check in was ehhh, staff was not great. I definitely didn't feel valued as a diamond member. hotel just feels old and outdated in a lot of ways. My room had a very bad musty smell in it and no matter what even though we had the AC turned down as low as it would go and the room never cooled off. several of the stores and restaurants inside the hotel don't allow for room charges which is just the annoyance. There are way too many properties in Orlando especially in this area to be missing the mark this much. I will definitely be looking for a different hotel my next trip to Orlando.
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Date of stay: September 2021Trip type: Travelled with family
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded yesterday
Thank you for your feedback, G5069RZdavef. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.
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United StatesFloridaCentral FloridaOrlandoFlorida Center
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Frequently Asked Questions about DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Which popular attractions are close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Nearby attractions include Universal Studios Florida (1.1 km), Hollywood Drive-in Golf (0.9 km), and Hard Rock Live (1.1 km).
What are some of the property amenities at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Haagen Dazs Ice Cream, and Cinnabon.
Are there opportunities to exercise at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, guests have access to a pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando have an airport shuttle?
Yes, DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
The staff speaks multiple languages, including English and Spanish.