DoubleTree By Hilton at the Entrance to Universal Orlando
1,753 reviews
#141 of 379 Hotels in Orlando
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$100
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US$112
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Panoramas (15) Room & Suite (264)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
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Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree By Hilton at the Entrance to Universal Orlando
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#140 of 379 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
Renovated in 2017, our DoubleTree by Hilton, a Universal Orlando partner hotel, offers modern guest rooms and comforting amenities. Enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service you will experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando.
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Room & Suite (264)264
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Location
Full view
84Good for walkers
Grade: 84 out of 100
88Restaurantswithin 1 km
14Attractionswithin 1 km
1,753Reviews222Q+A100Room tips
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Popular mentions
There are good and bad things about the hotel. Good: * very friendly front desk and allowed us to check in early * 20 minute walk to City Walk. * The water pressure in the shower is amazing. Bad: * Did not give us a shuttle bus schedule or inform us that we need to reserve our spot on the bus upon checking in. * No one properly explained the difference between “Park & Stay” and “Park & Play”. I called and spoke to multiple people wanting them to explain it to me. Once I got to the hotel is when I realized the difference. “Park & Stay” does not allow you to leave the parking lot in your car once you arrive at the hotel and park. “Park & Play” allows you to leave the parking lot whenever you please. You must use your hotel key to enter/leave the parking lot. * The AC in the rooms are terrible. We have our thermostat set on 60 and it doesn’t feel likes it’s gone down below 70 the whole time. Even called maintenance. * No microwave * No ventilation in the bathroom * The bathroom mirror does not light up like they advertise on the website. * Don’t bother with calling the front desk for towels or anything you need. You might as well walk on down to the front desk and get it yourself because they will never have someone deliver it to you even though they say they will. * The trash or dirty towels will not be picked up because of no housekeeping during Covid. * The mattresses are not comfortable * I see fingerprints all over the walls and doors. The only good thing about the hotel is the location to City Walk. …
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Greg Hischuck, Guest Services / Front Office at DoubleTree By Hilton at the Entrance to Universal Orlando
Responded today
Thank you for your recent stay when in the Orlando area. We appreciate having you and your family as our guests. Our apologies for any confusion with the amenities noted. The Universal Studios shuttle is managed and operated by Universal Studios directly. The parking package noted is essentially the same with in/out access while the rate includes our $23 parking rate. We will share your feedback as well with our Engineering and Housekeeping teams for future improvements. We hope to see you again in the future.
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Hotel's Favourite
Planning for our trip to Universal Studios Orlando, we decided to stay close. This was a great choice. I am partial to the Hilton brand; this hotel met my expectations. We arrived two hours before the official check-in time. Two adjoining rooms close to the elevator, as requested. The rooms were large, clean, and neat. The parking lot was large, although there is a fee for parking. Not too bad. The pool was open, Tuesday, before we left, I started to teach my granddaughter to snorkel. We spent some time in the arcade room, and time outside in the patio area, where we had some meals. There is a shuttle to and from the attraction. we used it. We really didn't need a rental vehicle. Monday morning there was a minor issue in our room. It was promptly fixed. I have nothing bad to say about this hotel. I would use it again, even if I traveled to Orlando for another reason. …
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Date of stay: January 2021
2 Helpful votes
Helpful
Response from Greg Hischuck, Guest Services / Front Office at DoubleTree By Hilton at the Entrance to Universal Orlando
Responded 2 weeks ago
Thank you for staying with us. We are glad to hear that you enjoyed your stay and look forward to welcoming you back again soon with our warm DoubleTree chocolate chip cookies.
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Our family of four stayed at the Double Tree at the Entrance to Universal Orlando at the end of December. We booked using Hilton points. We chose this property because it was within walking distance of the Universal parks. We had adjoining rooms (2 Q/1K) with a nice view of the Universal parks (I think we were the 14th floor). Rooms were clean, modern and comfortable. I'm a light sleeper and this was one of the quietest stays I've had. We took advantage of breakfast most mornings and thought the servers there were just fantastic. The continental breakfast was plenty for us to start our day. We really didn't use any of the other amenities as were were at the parks all day! I'd stay here again.
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Date of stay: December 2020
Value
Location
Service
Helpful
Response from Greg Hischuck, Guest Services / Front Office at DoubleTree By Hilton at the Entrance to Universal Orlando
Responded today
Thank you for staying with us recently. We are thrilled that you enjoyed our hotel when traveling to Orlando. Come back to see us again soon, and we can provide more DoubleTree chocolate chip cookies!
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This hotel has become a great part of our vacations. We usually stay our first or last night here and the hotel certainly doesn't disappoint. It's conveniently located at the entrance to Universal and is a quick 3 minute car ride to the city walk entrance. Rooms are clean, beds are very comfortable and the hotel has a nice pool. Rates are extremely competitive and it's often hard to warrant spending more money to stay at one of the other chain hotels when this property has everything you need at a more economical price.
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Date of stay: June 2020
Helpful
Response from Greg Hischuck, Guest Services / Front Office at DoubleTree By Hilton at the Entrance to Universal Orlando
Responded today
Thank you for staying with us recently when traveling to Orlando. We appreciate hearing that our guests enjoyed themselves and truly look forward to welcoming you back. Don't forget to visit us for our warm chocolate chip cookies!
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This hotel does not deserve 1 star! Room was dirty, had bugs, and front desk was rude! I would never stay here again! Do yourself a favor and find a different hotel! Hilton should be embarrassed to have their name associated with this place!
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Greg Hischuck, Guest Services / Front Office at DoubleTree By Hilton at the Entrance to Universal Orlando
Responded 2 weeks ago
Thank you for staying with us during Revel Dance weekend. Our apologies for any inconvenience experienced during the weekend. Please reach out to the hotel and ask for Greg at the Front Desk, Manager on duty.
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PRICE RANGE
US$93 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton at the entrance to universal orlando hotel orlando, doubletree orlando, orlando doubletree, doubletree universal
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
742
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Claim Your Listing Frequently Asked Questions about DoubleTree By Hilton at the Entrance to Universal Orlando
Which popular attractions are close to DoubleTree By Hilton at the Entrance to Universal Orlando?
Nearby attractions include Universal Studios Florida (1.1 km), Hollywood Drive-in Golf (0.9 km), and Universal CityWalk (0.9 km).
What are some of the property amenities at DoubleTree By Hilton at the Entrance to Universal Orlando?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree By Hilton at the Entrance to Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree By Hilton at the Entrance to Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree By Hilton at the Entrance to Universal Orlando?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree By Hilton at the Entrance to Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Cinnabon, and Haagen Dazs Ice Cream.
Are there opportunities to exercise at DoubleTree By Hilton at the Entrance to Universal Orlando?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree By Hilton at the Entrance to Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree By Hilton at the Entrance to Universal Orlando offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree By Hilton at the Entrance to Universal Orlando?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to DoubleTree By Hilton at the Entrance to Universal Orlando?
Many travellers enjoy visiting City Hall (10.0 km) and Jack Kerouac House (11.4 km).