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Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
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1,850 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,193: English reviews
Ozark, Missouri
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 September 2016 via mobile

We stayed here on Sept 12-17, 2016, We had a simple check in and the folks at check in were very nice, our room was not quite ready but they took our number and since we were starving we went across the lobby and ate at TGI Fridays and we just ordered and we got the call our room was... More 

Helpful?
1 Thank justbeinghonest20
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Justbeinghonest20, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager More 

USA
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 September 2016

Typical budget hotel but I'm knocking a couple of stars off this rating for two reasons. One is that we booked using the IHG Rewards Club website, but when we got there the hotel wouldn't honor the rate ("We don't have that rate in our computer," the clerks said), and charged us a higher rate, even though we showed them... More 

Helpful?
Thank Macossay
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you Macossay for taking the time to share your recent experience. We are highly disappointed with ourselves to hear that your experience left you with a negative impression of our Hotel. Your feedback is an invaluable tool for identifying areas of opportunities for continuous improvement. We do hope you give us another opportunity to show you how great our... More 

Hernando, Florida
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 September 2016

My husband and I stayed here for one night, after dinner and watching the Blue Man Group. The room was very clean and comfortable. The service was great, too! It was right across from Universal's City Walk, where we were going. The free shuttle took us over. When we left, we grabbed a cab and the fare was $4.70.. well... More 

Helpful?
1 Thank mommio1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Hello mommio1. Thank you for your feedback! We are so happy that you had a great time while staying with us. It is great that you noticed our clean comfortable rooms and great service. We look forward to having visit with us again during your next trip to Orlando! More 

London, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 September 2016 via mobile

Stayed here for 2 nights in January to visit Universal on the 2nd and 3rd of January. Proximity to Universal Studios, free shuttle and free parking were the main reasons I picked this hotel over others in the area. Usual amenities available you'd expect at a reasonable nightly rate. There is a small shop within the hotel for essentials and... More 

Helpful?
2 Thank m3i
wirral
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2016

To be brief this was a let down. Stayed for 12 night, 10 nights I used IHG points as I am a Spire Elite member. Paid for 2 nights Me my wife and 10 month old in a king room Good points: -Close to Universal studios, 10 minute walk and you are there. It is quicker to walk then to... More 

Helpful?
3 Thank Matt N
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Matt N, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please call the hotel at your convenience and ask... More 

Concord
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2016

you could tell that they were renovating. however, the guy doing the renovations did not seem to clean up after himself. My husband and our friend that was with him are both contractors and we would NEVER have left stuff all over the carpet when there are guests... however, you can tell they are renovating. Hopefully they will put art... More 

Helpful?
Thank paralegalnc
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Paralegainc, We are pleased to hear you were comfortable and enjoyed the accommodations during your stay. Thank you for your comments and we look forward to having you as our guest again very soon. General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2016 via mobile

Pros. Excellent for Universal parks, free shuttle from hotel and tickets available at discounted prices. Taxi only cost $3.90 from universal as well. TGI'S attached to hotel with good food. Cons. We were located on the ground floor which was noisy all night long in the corridors. Rooms have paper thin walls and you can hear everything that is happening... More 

Helpful?
Thank Jason P
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Jason P, Thank you for taking the time to write your review for our future guests to read. We invite you back to stay with us again next time you are in the Orlando area. General Manager More 

Brighton, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016 via mobile

Hotel is in a good location near universal and a big shopping mall. A bit of a confusing road layout but free parking which is good. The hotel itself is in need of some major TLC the rooms are kinda shabby and don't look too clean. The staff on check in weren't the most friendly, the lady who served me... More 

Helpful?
Thank sonicrich
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you sonicrich, for taking the time to share your experience. We are extremely disappointed with ourselves to hear about the challenges you had during your stay. It is of deepest regret to learn that your recent stay was anything less than exceptional. Our hotel holds a high level of service, cleanliness and quality of its product and for this... More 

Orlando, Florida
1 review
Reviewed 13 September 2016

My fiancé, now husband had our wedding there, thanks to Erin. Oh my! She's wonderful! We stayed there the day of our wedding and had our honeymoon there. Everything was perfect, thanks to the staff at this Holiday Inn across Universal, Orlando. The rooms are clean, comfortable and the employees are very nice, friendly and professional. We had a great... More 

Helpful?
Thank ydnic23
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Hello ydnic23, it is great to read that you had an excellent wedding event with us. We are pleased to hear that Erin, Mindy, and all of our staff were able to make such a difference in your experience. Our entire hotel Teams strive to deliver the best possible service and go beyond meeting expectations. Exceeding expectations, rather than simply... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 September 2016 via mobile

My boyfriend and I stayed at this hotel in summer 2015 and due to our pleasing stay, we decided to pick this hotel again for our second trip to Orlando. We firstly booked this hotel as we have holiday inn's back at home, and know that they are well kept budget hotels, which you can trust and know what to... More 

Helpful?
Thank Hannahboulton
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Hannahboulton, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the accommodations and hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: €86 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, IHG, Expedia, Odigeo and Priceline so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
142 questions
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Pickering, United Kingdom
6 months ago
South West England, United Kingdom
4 months ago
Bronx, New York, United States

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor on the pool-facing side if you want to see the park from your room”
 of 5 bubbles 330laurend, 8 Nov 2016 | Read review
“The closer to the ground floor better the WI-FI connection,”
 of 5 bubbles Whizzkidtm, 25 Sep 2016 | Read review
“Best to book directly with hotel and keep copy of confirmation.”
 of 5 bubbles Macossay, 19 Sep 2016 | Read review
“free wifi, best views”
 of 5 bubbles ydnic23, 13 Sep 2016 | Read review
“A/C units noisy but bearable”
 of 5 bubbles richardhO6969ED, 29 Aug 2016 | Read review
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