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This was my first trip over 18 years. This happened to be my anniversary weekend and they took care of me. Andre was so nice and helpful, he really hooked it up for me and my girlfriend. We did have to wait quite sometime before...More
I have been a long time SPG platinum member for a few years and have stayed at this property A few times even when it used to be the Sheraton Safari. But knowing the hotel industry as I do ,you have to realize what spg...More
Thank Dan S
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 18 April 2018
Thank you for your loyalty as a SPG Platinum Member and for writing a review. On behalf of the team we really appreciate you recognizing our wonderful unique property. Our staff works very hard and enjoys taking care of our guests during their time...More
I started my day going to the SPA and it was fantastic. The service was good and employees were very friendly. After that went to do check in and the room had a very nice pool view and the room was very clean.
Stayed here with a group of 7 while visiting Disney. This Hotel was great! all of the staff throughout the entire facility were excellent and made our stay so enjoyable! We stayed in the Family deluxe room which included 2 double beds, 2 twin bunk...More
I stayed here 5 nights in May 2018. The hotel (not really a resort) is centrally located, close to the theme parks. The front desk staff was helpful. The property was clean and tidy. Room was large enough, somewhat renovated but still looked dated. Not...More
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 1 week ago
Thank you for taking time to write a review. We appreciate that you stayed with us on your vacation to Orlando.
Our property does have a great location to all of the parks in Orlando offering shuttle service to the Disney World Parks....More
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to be happy. There was also a ping pong table and giant jenga. I believe a video game room (I am not 100% sure on that). When you are pool side tell Lulu hello from Massachusetts. She will keep the children busy, I believe she is the entertainment liaison on the weekend.