The pics looked great on the website but driving up to the building and seeing it with our own eyes we were a bit nervous but the inside was remodeled and clean. Breakfast was just ok, but we assumed that was due to covid. It was perfect for the price
We have stayed here before and it has become our favorite place in Orlando. The hotel is in great condition and always very clean. Breakfast options were more than I expected considering the pandemic. Again everything was very clean. Will stay there again.
We like the room size; good for a family of four. With the pull out sofa each child got their own bed. Very competitive on price. The breakfast was better than other properties we've stayed at during Covid. Easy drive to Disney's Hollywood Studios. We will stay at this property again.
The room we were first assigned to was lacking in the area cleanliness. The carpet needed to be cleaned (shampooed) and the room smelled. It was room 218. We went to the front desk to express our concern and they were absolutely wonderful in accommodating our family and placing us in another room. The newly assigned room was super clean and we had a absolutely no complaints. The staff at this hotel are hands down one of the best we have ever encountered. They are some of the nicest staff. We are Marriott members but decided to try a Hyatt. I hope that every Hyatt's standards of customer service are as good as this hotel. The breakfast was also very good and they took every precaution to keep in Covid safe.
I was surprise how close everything was near this hotel. It was so clean from the lobby to the restrooms in the lobby area. The room was great, it had a mini living room area so the room was specious. The beds were clean and comfortable.
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