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Hilton Garden Inn Jacksonville Orange Park

537 reviews
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Traveller (23)
Room & Suite (33)
Dining (2)
Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
“room was clean”(37 reviews)
“great stay”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Orange Park
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (537)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsroom was cleanbreakfast and dinnergreat stayfront desk staffexcellent hotelbusiness tripunder constructioncracker barrelenjoyed my staywould stay here againconvenient locationnavy basestaff was friendlyeasy accessgreat pricewafflesjeremy
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11 - 15 of 536 reviews
Reviewed 7 January 2018

Little acknowledgement for being Silver member. Billing screwed up, coffee pot doesn't work, poor wifi, poorly cleaned, and housekeeper perfers to be elsewhere. I'm not likely to ever return. ********More

Review collected in partnership with Hilton Garden Inn
Thank Kathy C
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 10 January 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

Reviewed 2 January 2018

Great, clean rooms at a reasonable price. The room was clean. The bedding very comfortable. I had my the best three nights of sleep that I have had in a long time. All of the staff were nice and friendly.

Review collected in partnership with Hilton Garden Inn
Thank jeffnmonie
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 4 January 2018

Hello Jeff, Thanks for leaving us the great feedback! Our hotel is a great location for attending events "downtown" without being overly crowded. Happy to see you enjoyed our Garden Sleep System beds as well! See you next time!

Reviewed 25 December 2017

This hotel is well-located for the Orange Park/Fleming Island/Jax area. Staff is terrific, restaurant on property above average and definitely a cut above other hotels in its class. These hotels are definitely better than the Hampton Inn brand as a comparison.

Review collected in partnership with Hilton Garden Inn
Thank chrispR9240FO
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 4 January 2018

Hello, Thanks for taking the time to leave us the great feedback! I am happy to see you utilized our on-site restaurant! We do a full cooked to order breakfast and offer dinner/room service 7 days a week! See you next time!

Reviewed 24 December 2017

I enjoyed my stay at the Hilton Garden Inn, thanks to a helpful desk clerk named Jeremy, I was able to know what restaurants and other services were in the area. Someone was always available if I had any additional questions or service.

Review collected in partnership with Hilton Garden Inn
1  Thank W2675DEcindyb
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 4 January 2018

Hello, Thanks for taking the time to leave us the great feedback. Jeremy always goes above and beyond with our guest and i'm happy to see you noticed! I will be sure to share your feedback with the team.

Reviewed 23 December 2017

Comfortable beds, clean facility, and courteous staff made this place an excellent choice when visiting family in Orange Park, Florida. The site has a gym, pool, business center, and room service. As I entered the lobby on my second day, the hotel concierge greeted me...More

1  Thank Laura R
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 4 January 2018

Hello Laura, Thanks for taking the time to leave us the great feedback! Our staff always goes out of their way to try to get to know our guests! We look forward to having you back next time you are visiting family. Thanks again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$110 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$110 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (23)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
tinmanmom2
29 March 2016|
AnswerShow all 2 answers
Response from trhlgolfer | Reviewed this property |
DOn't know answer, as we weren't traveling with dogs, but wouldn't surprise me if they did allow them, as long as they are controlled. They don't allow smoking, however.
0
Votes
Dlee292
19 August 2015|
Answer
Response from SharieN_13 | Reviewed this property |
I don't see a question here that TA is asking me to answer
0
Votes
Diane C
10 March 2015|
Answer
Response from Bob A | Property representative |
Thank you so much! Ashleigh is great! She really is a true asset to the team here, I wish I could clone her :)
1
Vote
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12
Room Tips
"Try to find a room away from the elevator"
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"Never, ever stay at this hotel!!!"
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"All areas of hotel are quiet"
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"Choose away from the highway side if you can."
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