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Hilton Garden Inn Jacksonville Orange Park

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Hilton Garden Inn Jacksonville Orange Park
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446 Reviews from our TripAdvisor Community

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Showing 445: English reviews
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Chesapeake, Virginia
Reviewed yesterday NEW

Besides Jeremy, the front desk personnel are rude and inpatient. Had an issue with my bill and the front desk manager Trevor, refused to call me back. The young girl on the phone was practically yelling at me and would not listen to anything I had to say. Extremely dissapionted and will not stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maria A
UK
HOTEL’S FAVOURITE REVIEW
Reviewed 27 October 2016

My husband and I were just 3 days into a two-week stay at a holiday rental home on South Ponte Vedra Beach when we had to evacuate because of Hurricane Matthew. At that time, we were hopeful that we would be able to return after a couple of days so decided to try and stay nearby in Jacksonville. Very few...

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Helpful?
2Thank welshwench
About Hotel's Favourite Review
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Mrs. Welsh, Thank you so much for leaving us the great feedback. We are very happy that we were able to make a difficult situation for you so enjoyable! It was a pleasure having you stay with us!

Marion, South Carolina
Reviewed 4 days ago NEW

A friend and I were in Jacksonville for a wedding. We enjoyed our stay immensely. Convenient location, easy parking. Our room was great.We ate several times at the hotel and it was very good. Most of all...the staff was excellent! Very friendly and helpful.. The guy at the front desk was entertaining..Jetemy, I think...or Bob? Our waitress was Tori and...

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Helpful?
Thank Faye J
PALM COAST, Fl, United States
Reviewed 6 days ago NEW

Always a good place to stay you know it will be clean and ready when you arrive. Breakfast area always clean, welcoming. Food is great. They take great pride in welcoming regular customers by name as you come through the door. Just like home!!

Review collected in partnership with Hilton Garden Inn
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Thank James N
Essex, Connecticut
Reviewed 1 week ago NEWvia mobile

We liked the people who work there. Very nice and helpful. The dinner and breakfast were both delicious. The place needs updating as far as carpets, drapes and decor in general. The bed was very soft on one side. Even so, it was well located and was a good hotel.

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Thank JackX729
summerville, sc, United States
Reviewed 1 week ago NEW

During multiple stays, I have found the front desk and management staff alert and in every way accommodating. They follow through. They are resourceful and attentive. The location is very convenient. Breakfast quality is good and the lobby and adjacent patio are very comfortable. Don't stay here, I want to be assured of availability.

Review collected in partnership with Hilton Garden Inn
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1Thank W7356DIjerryc
Sarasota, Florida
Reviewed 1 week ago

Needed a room on a moments notice and this worked out great. Florida residents breakfast included was a nice touch. Rooms were spacious and clean. Staff friendly snd helpful. Only complaint was lack of full curtains in room. The street lights were shining in the room all night. The room only has shears that pull across.

Review collected in partnership with Hilton Garden Inn
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Thank Z5851FZcarols
Reviewed 1 week ago

Quality and amenities you would expect of a Hilton Garden Inn, although I have stayed at better Garden Inns. Fitness center was small with one treadmill, one elliptical, and one bike. Breakfast buffet was small and cost $10.

Review collected in partnership with Hilton Garden Inn
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Thank abrahamjl
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead...

Tampa, Florida
Reviewed 1 week ago

The check in reminder and early check in remotely was so nice. Greeted and helped with direction by courteous staff. Room quiet and relaxing. Loved the better than expected breakfast will come back the next time I am in Jacksonville. Thank you for my little getaway weekend!

Review collected in partnership with Hilton Garden Inn
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Thank Mary B
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Mary, thanks for taking the time to leave us the great feedback! Our full cooked to order breakfast is always a hit and a great bargain at $9.95. We look forward to having you back in the future!

Kennesaw, Georgia
Reviewed 2 weeks ago

My mom and I stayed at the Hilton Garden Inn in Orange Park last weekend and it was so fun. We were in town for a really stressful mortgage situation and we were so fortunate that we didn't have to worry at all about our accommodations. Usually when we travel, something goes wrong with the reservation, or the rooms aren't...

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Helpful?
Thank shooflower
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Shooflower, Thank you for taking the time to write and recognize the hotel! I will definitely pass your kind remarks on to Jeremy and the rest of the staff. See you next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Jacksonville Orange Park

Address: 145 Park Ave, Orange Park, FL 32073-2930
Region: United States > Florida > Orange Park
Price Range: €100 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville Orange Park 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Orange Park Hotel Orange Park
Hilton Orange Park
Orange Park Hilton
Hilton Garden Inn Orange Park
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Orange Park staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jacksonville Orange Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NAS JAX gate starts to back up at 0530 so plan accordingly”
 of 5 bubbles johnawc, 6 Mar 2017 | Read review
“I always prefer to stay in a room located between the elevator and stairs for less noise,”
 of 5 bubbles BonnieDowden, 31 Dec 2016 | Read review
“Good location depending, nothing spectacular. Ok for work.”
 of 5 bubbles EloyF, 17 Nov 2016 | Read review
“I chose a top (4th) floor room, not a connecting room, via the Hilton phone app.”
 of 5 bubbles DallasKevin, 12 Aug 2016 | Read review
“Very quiet”
 of 5 bubbles 613mathewh, 11 Aug 2016 | Read review
5 of 5