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Hilton Ocala

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#3 of 34 Hotels in Ocala
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Hilton Ocala
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1,652 Reviews from our TripAdvisor Community

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Showing 1,640: English reviews
Myrtle Beach, South Carolina
Reviewed 4 weeks ago

My stay here was Fabulous as it always is when I stay here and I love their Breakfast with Yolanda and Dinner with Maxi on the 9th Floor /they are excellent employees 😊😎👍💙and when I have a few drinks 🍹 in the lobby bar their bartenders are excellent especially when Debra is working 👍

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 729darrend
Ocala, Florida
Reviewed 4 weeks ago

I was in charge of the banquet for our Winter Meet held in Ocala, Florida. From the beginning everyone at the Hilton provided us with not only professional but friendly, cheerful service. I want to especially mention Max Zapata and Tirsa Rodriquez. Tirsa handles events for the hotel and was easy to work with and made sure that our requests...

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Helpful?
Thank lklovell
Management response:

Dear Guest We truly appreciate hearing your feedback and I am personally delighted to know that the staff did such an amazing job servicing you. Thank you for your feedback and I hope we have the opportunity to serve you in the future. I will be sure to recognize Jeremy and thank him for his efforts. I will be sure...

Thunder Bay, Canada
Reviewed 4 weeks ago

I have been staying at the Ocala Hilton for more than 16 years. The staff consistently make my wife and I feel like we are at home. The location is second to none. Breakfast in the restaurant is always a positive experience with Coz and Sally. Maxi in the 9th floor lounge always goes out of her way to make...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kenp893
Management response:

Dear guest, Thank you so much for your feedback and your comments about Sally, Coz and Maxi. Indeed I am very proud of all three of these outstanding employees, and I appreciate you taking a minute to recognize them on Tripadvisor. We appreciate your business and look forward to serving you again in the future.

Reviewed 4 weeks ago via mobile

Sally is the best! She is the smiling face I looked forward to every morning at breakfast. She is so friendly, good at her job and gets to know you personally. On one day, I forgot my bag at breakfast under the table. Sally made sure that my bag got back to my room safely. If you are coming to...

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Helpful?
Thank Sophia M
Management response:

Dear guest, Thank you so much for your feedback and your comments about Sally. Indeed I am very proud of Sally and the outstanding work she does in our restaurant. I also appreciate you taking a minute to recognize her on Tripadvisor. We appreciate your business and look forward to serving you again in the future.

Huntsville, Alabama
Reviewed 4 weeks ago via mobile

Rate was $250/night. There was no breakfast included, no additional discounts for being military or a member of their Hilton Honors rewards club. Room had musty damp smell and stained furniture. Could not change rooms due to hotel being booked. Front desk clerk did nothing to improve our stay.

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Helpful?
Thank Kelly T
Management response:

Dear guest, I am so disappointed to read about your experience at the hotel and I apologize sincerely for the poor accommodations and service that you received. I hope you will take the opportunity to reach out to me and allow me to assist you one on one. Thank you for your comment.

Reviewed 4 weeks ago via mobile

In Ocala for a few days and decided to have a drink at the hotel bar. Stephen and Stephanie were awesome! Great service! In Ocala for a conference and the entire hotel staff was so helpful. Erin the catering manager is incredible!

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Helpful?
Thank Mark D
Management response:

Dear Mark, Thank you for taking a minute to review us on Tripadvisor and to share the details of your experience with Stephen, Stephanie and Erin. I am delighted to learn that you enjoyed the conference and I hope to have you back again in the future. Thank you again.

Indian Land, South Carolina
Reviewed 4 weeks ago

Overall my stay was very good. I stayed for 3 nights while diving nearby. Location is great, with lots of places to eat nearby. The hotel is clean, staff is friendly, big hot tub and pool area, nice park-like setting out back, and no safety issues. Food in the restaurant is good and waiters are great. But there where a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Angela W
Management response:

Dear Guest, Thank you for taking a minute to review us on Tripadvisor. I am delighted to inform you that we are completely renovation the hotel this year spending millions on our guestrooms, public space and meeting rooms. We expect to finish the renovation in the 4th quarter of this year. We hope you return and see the upgrades.

Tallahassee, Florida
Reviewed 5 weeks ago

I stayed at the Ocala Hilton for almost an entire week and the service and room cleanliness were consistent from start to end of my stay. I was pleasantly surprised by the quality of the dinner items I ordered. Nice grounds. Only complaint is public areas were freezing.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank deborahrP8265KD
Management response:

Dear guest, Thank you for taking a minute to comment about your stay at the Hilton Ocala. I am so please to know that you enjoyed your stay and that the service was consistent. I appreciate you business and hope to have a chance to serve you in the future.

Raleigh, North Carolina
Reviewed 5 weeks ago

We always enjoy staying at this this hotel and this trip has been no different! I have to mention how wonderful the housekeeping staff are. We had a pet travelling with us so we told the ladies not to worry about cleaning the room each day. Celestina was so kind to provide us with new towels and did everything she...

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Helpful?
Thank kaomabechaz
Management response:

Dear Guest, Thank you so much for taking time to post your experience on Tripadvisor. I am so pleased to see Housekeeping took great care of you and that Celestina provided such great service. I will sure to recognize her as well. We appreciate your business and look forward to hosting future stays.

florida
Reviewed 5 weeks ago via mobile

Booked an Executive Level king room using my Hilton Honors app the night of my stay and called the hotel on the way in to see if the restaurant would still be open when I arrived. Tried for 20 minutes to get someone to answer at the front desk or restaurant with no luck. Even had Hilton customer service try...

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Helpful?
1Thank beachbummed
Management response:

Dear Guest, Thank you so much for taking time to post your experience on Tripadvisor. I am so sorry to read about your experience at the hotel and the poor service you encountered. Rest assured this is not indicative of our typical service and I apologize sincerely for what you encountered. Thank you for staying with us and I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more   less 

Additional Information about Hilton Ocala

Address: 3600 SW 36th Ave, Ocala, FL 34474-4474
Region: United States > Florida > Central Florida > Ocala
Price Range: €111 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel
Hilton Ocala Florida
Hotel Style:
#1 Green Hotel in Ocala
#3 Business Hotel in Ocala
#5 Family Hotel in Ocala
#5 Romantic Hotel in Ocala
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ocala staff and other travellers.
3 questions
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Questions? Get answers from Hilton Ocala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Offers dog friendly rooms”
 of 5 bubbles APearlofGreatValue, 12 Mar 2017 | Read review
“Overlooking the pool and paddock.”
 of 5 bubbles Moonsgal11, 2 Mar 2017 | Read review
“We were in room 411 and had a view of the hotels roofs and parking lot.”
 of 5 bubbles norme-ormond, 28 Feb 2017 | Read review
“You can choose a pool view, which will give you a view of the horse paddock,”
 of 5 bubbles 362cherylk, 11 Feb 2017 | Read review
“Any room is great!”
 of 5 bubbles 551dustinh, 9 Feb 2017 | Read review
5 of 5