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Hilton Ocala

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#3 of 35 Hotels in Ocala
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1 room 2 adults 0 children
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Hilton Ocala
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1,619 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
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Reviewed yesterday NEWvia mobile

Sally is the best! She is the smiling face I looked forward to every morning at breakfast. She is so friendly, good at her job and gets to know you personally. On one day, I forgot my bag at breakfast under the table. Sally made sure that my bag got back to my room safely. If you are coming to...

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Helpful?
Thank Sophia M
Hamilton, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Jennifer Rivera (Catering Sales Manager) made certain that EVERY SINGLE ASPECT of planning, setup, and the transition to the event was ABSOLUTELY seamless. Jennifer made certain that any questions, concerns, or assistance was provided/addressed immediately. The support staff is absolutely WORLD-CLASS! The facilities were impeccable and the celebration was PERFECTO!! My beautiful niece had an absolute blast at her 13th...

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Helpful?
Thank teamhamilton2010
About Hotel's Favourite Review
Management response:

Dear Guest, Thank you for taking time to share your experience with the hotel and Tripadvisor. I am so pleased to hear that your birthday went well and that you received exceptional service from Jennifer. I will be sure to recognize her for the exceptional service.

Huntsville, Alabama
Reviewed yesterday NEWvia mobile

Rate was $250/night. There was no breakfast included, no additional discounts for being military or a member of their Hilton Honors rewards club. Room had musty damp smell and stained furniture. Could not change rooms due to hotel being booked. Front desk clerk did nothing to improve our stay.

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Helpful?
Thank Kelly T
Reviewed 2 days ago NEWvia mobile

In Ocala for a few days and decided to have a drink at the hotel bar. Stephen and Stephanie were awesome! Great service! In Ocala for a conference and the entire hotel staff was so helpful. Erin the catering manager is incredible!

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Helpful?
Thank Mark D
Indian Land, South Carolina
Reviewed 2 days ago NEW

Overall my stay was very good. I stayed for 3 nights while diving nearby. Location is great, with lots of places to eat nearby. The hotel is clean, staff is friendly, big hot tub and pool area, nice park-like setting out back, and no safety issues. Food in the restaurant is good and waiters are great. But there where a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Angela W
Tallahassee, Florida
Reviewed 4 days ago NEW

I stayed at the Ocala Hilton for almost an entire week and the service and room cleanliness were consistent from start to end of my stay. I was pleasantly surprised by the quality of the dinner items I ordered. Nice grounds. Only complaint is public areas were freezing.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank deborahrP8265KD
Management response:

Dear guest, Thank you for taking a minute to comment about your stay at the Hilton Ocala. I am so please to know that you enjoyed your stay and that the service was consistent. I appreciate you business and hope to have a chance to serve you in the future.

Raleigh, North Carolina
Reviewed 4 days ago NEW

We always enjoy staying at this this hotel and this trip has been no different! I have to mention how wonderful the housekeeping staff are. We had a pet travelling with us so we told the ladies not to worry about cleaning the room each day. Celestina was so kind to provide us with new towels and did everything she...

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Helpful?
Thank kaomabechaz
Management response:

Dear Guest, Thank you so much for taking time to post your experience on Tripadvisor. I am so pleased to see Housekeeping took great care of you and that Celestina provided such great service. I will sure to recognize her as well. We appreciate your business and look forward to hosting future stays.

florida
Reviewed 4 days ago NEWvia mobile

Booked an Executive Level king room using my Hilton Honors app the night of my stay and called the hotel on the way in to see if the restaurant would still be open when I arrived. Tried for 20 minutes to get someone to answer at the front desk or restaurant with no luck. Even had Hilton customer service try...

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Helpful?
Thank beachbummed
Management response:

Dear Guest, Thank you so much for taking time to post your experience on Tripadvisor. I am so sorry to read about your experience at the hotel and the poor service you encountered. Rest assured this is not indicative of our typical service and I apologize sincerely for what you encountered. Thank you for staying with us and I hope...

Ocala, Florida
Reviewed 5 days ago NEWvia mobile

Debra & Jane were amazing behind the bar. They worked quickly with great quality. Not only were the drinks fantastic but their people skills were through the roof. The wait times were almost non-existent. I had a great experience here.

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Helpful?
Thank gth17
Management response:

Dear Guest, Thank you so much for taking time to post your experience on Tripadvisor. I am so pleased to hear that Jane and Debra did such a great job serving you. I truly appreciate your business and hope to serve you again in the near future.

Ocala, Florida
Reviewed 5 days ago NEWvia mobile

I visited this past Saturday and will be visiting again, because the service and bar experience was magnificent!! My bartenders were Debra and Jane! They were welcoming and definitely represented the Hilton's name well. 10/10 would recommend attending the bar when they're there!

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Helpful?
Thank Alex_sequinot
Management response:

Dear guest, Thank you so much for taking a minute to comment about your experience with Jane and Debra at the bar Indeed we are very proud of their service and we will be sure to recognize them for their hard work and great customer service. I appreciate the feedback and look for ward to serving you again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more   less 

Additional Information about Hilton Ocala

Address: 3600 SW 36th Ave, Ocala, FL 34474-4474
Region: United States > Florida > Central Florida > Ocala
Price Range: €125 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel
Hilton Ocala Florida
Hotel Style:
#1 Green Hotel in Ocala
#3 Business Hotel in Ocala
#5 Family Hotel in Ocala
#5 Romantic Hotel in Ocala
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ocala staff and other travellers.
3 questions
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Questions? Get answers from Hilton Ocala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can choose a pool view, which will give you a view of the horse paddock,”
 of 5 bubbles 362cherylk, 11 Feb 2017 | Read review
“Any room is great!”
 of 5 bubbles 551dustinh, 9 Feb 2017 | Read review
“king with a pool view”
 of 5 bubbles P1160YUhm, 28 Jan 2017 | Read review
“Upper floors with pool view”
 of 5 bubbles , 12 Jan 2017 | Read review
“Try to stay on the executive floor 9 if you're a hhonors member”
 of 5 bubbles FSUdave87, 8 Jan 2017 | Read review
5 of 5