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South Seas Island Resort

3,516 reviews
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Traveller (2049)
Room & Suite (852)
Pool & Beach (572)
Overview
  • Excellent50%
  • Very good26%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“tennis villas”(102 reviews)
“golf cart”(234 reviews)
“sunset beach”(162 reviews)
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from South Seas Island Resort
Special Offer: TripAdvisor Special Offer
Hotel packages
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,516)Write a Review
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1,551
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All reviewstennis villasgolf cartsunset beachscoops and slicesthe north endbayside villasmain poolbubble roommucky duckscavenger hunttrolley serviceharbourside restaurantdoc fordsharbor sideship storebar grillbedroom villa
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1,401 - 1,405 of 3,292 reviews
Reviewed 14 February 2015 via mobile

Do not be fooled by the website/marketing of this place, and don't let the high prices lead you to believe that it is 4-star. It is 2- star AT BEST. We just checked out after a short stay with our three small children. This resort...More

20  Thank lmk2006
Response from SouthSeasCaptiva, Guest Relations Manager at South Seas Island ResortResponded 16 February 2015

Thank you for your recent stay with us. I apologize that your unit did not exceed your expectations. Please know that we take all of our guest comments to heart as we are sharing this with all of our teams to ensure guest satisfaction. I...More

Reviewed 12 February 2015

We just returned from Southseas on Captiva . Basically for almost $500 you get a room about the quality of a roadside Holiday Inn. And that doesn't include approximately $70 in taxes. We stayed in a beachside villa . The bedroom is right by the...More

16  Thank tulumo1
Response from SouthSeasCaptiva, Guest Relations Manager at South Seas Island ResortResponded 14 February 2015

Thank you for staying with us and sharing your review. I apologize we failed to deliver a better experience. I hope that you will consider returning to enjoy our stunning beaches and allowing us to provide a better vacation in the future. With warm regards,...More

Reviewed 10 February 2015

They have listened to the reviews that characterized the staff as indifferent and uncaring. I'm writing this as we are at the resort and the staff has been very concerned to make us feel welcome and to take care of any issues immediately. We compliment...More

4  Thank mfisher6180
Response from SouthSeasCaptiva, Guest Relations Manager at South Seas Island ResortResponded 14 February 2015

Thank you for your positive feedback. We take our guests comments to heart and are continuing to improve our customer service. Our associates are here in anyway to assist. I will be sure to pass on your kudos to the team. Thank you for sharing...More

Reviewed 9 February 2015

We stayed in Lands End private condo with use of the resort. This review is for the grounds and area, not the resort accommodations! We love the resort offerings, we have the pool for the condo as well as the main pool (mini water park)....More

8  Thank Jennifer A
Response from SouthSeasCaptiva, Guest Relations Manager at South Seas Island ResortResponded 13 February 2015

Thank you for returning to South Seas Island Resort and sharing your experience. Next visit I recommend getting out on the water via a cruise or the water sports - it enhances the experience to see all the barrier islands and wildlife. Also, if you're...More

Reviewed 9 February 2015

We have been going here with family for a few years now and South Seas never disappoints! We always rent a cabana at the pool and it's always stocked with snacks and water. The service we have received here has been nothing but stellar! During...More

1  Thank Jessica J
Response from SouthSeasCaptiva, Guest Relations Manager at South Seas Island ResortResponded 13 February 2015

Thank you for returning to South Seas Island Resort and sharing your experience. We're honored to be your choice for a relaxing beach vacation. Thank you for recognizing Travis and Ricardo, I look forward to sharing your review with them. We look forward to welcoming...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$244 - US$975 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$244 - US$975 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2049)
Room & Suite (852)
Pool & Beach (572)
Dining (110)
Amenities (107)
Family and Play Areas (21)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Joni S
20 February 2018|
Answer
Response from profcarr | Reviewed this property |
No they are not.
0
Votes
GibsonGirl1
11 February 2018|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Great question, Gibson! While the February average temperature is around 65 degrees, right now temperatures have been in the low 70s, so many of our guests have enjoyed taking a dip. Have a great stay and let us know what... More
0
Votes
NancyC
4 February 2018|
Answer
Response from Hotel_Mgr_365 | Property representative |
Hi, Nancy! Our Concierge team would love to hear from you about booking a cabana at our main pool complex. They’re happy to provide pricing and assist in making your reservation. Warmly, South Seas Island Resort
0
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Room Tips
"Our hotel room looked out on to the marina."
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"nice sized. Separate bedroom from main living area. screened in balcony overlooking the grounds and facing..."
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"Can't say anything about the hotel rooms but the time shares at Plantation House are the best."
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"Noise-sensitive people may want to stay in top floor units."
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