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Holiday Inn Express & Suites Naples

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#14 of 59 Hotels in Naples
Certificate of Excellence
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Holiday Inn Express & Suites Naples
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510 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Omaha, Nebraska
Reviewed 2 weeks ago

We were upgraded to a suite. With a separate bedroom with full closet, and sitting room with kitchen area and extra desk space, it seemed luxurious. There was a multitude of TV channels, too, including four movie channels. The only thing lacking was a light that could illuminate the kitchen counter space. The location was fairly good, 2.5 miles from...

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Helpful?
1Thank Celia G
Management1785, Front Office Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your room accommodation and amenities along with your stay with us. It's something our staff takes great pride in. I have taken notes of your suggestion of lighting and will share accordingly. We value your feedback and appreciate you making the Holiday Inn Express down...

Lakeland, Florida
Reviewed 2 weeks ago

This place has an outstanding staff. The woman who made the excellent breakfast is most friendly and helpful. Joana A. and Gigi were helpful as were the night desk clerk and the check-in people. It was quiet, clean, and with excellent maid service. Very close to 5th Avenue shopping and the Naples pier. We would definitely stay there again.

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Helpful?
2Thank John S
Management1785, Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed not only the location of our Holiday Inn Express-Naples but also the customer service you received. It's something our staff strives to achieve and takes pride in. It will be a great pleasure to share your comments at our next employee appreciation meeting...

Reviewed 2 weeks ago via mobile

We had an excellent stay here friendly staff and very efficient systems well done to the team. Clean. Great breakfast service. And any requests met with a smile and dealt with quickly. Would highly recommend.

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Helpful?
2Thank SmilerLV
toronto
Reviewed 4 weeks ago

I am a Hilton Diamond member and generally stay at Hilton properties. There was a Hampton in Naples,but the guide I had hired through the Naples Kayak Company to take me into the Ten Thousand Islands by sea kayak, told me it was much further from the place we were launching (Goodland Boat Park on Marcos Island) and to stay...

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Helpful?
2Thank ShifraToronto
Management1785, Manager at Holiday Inn Express & Suites Naples, responded to this review

Thank you so much for your candid review of our hotel. I am pleased to hear that you were open to allow us an opportunity to host you at the Holiday Inn Express when you typically stay at alternate brand hotels and even more so that you enjoyed your accommodations and stay with us. I will certainly share your feed back...

Ipswich, United Kingdom
Reviewed 4 weeks ago

The property was clean, pleasant and we were most comfortable. When we arrived too late for breakfast as the timings were different off the weekend - the staff went and got things for us. Most helpful and pleasant. The location is quiet and there is plenty of parking. I can recommend this without hesitation.

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Helpful?
2Thank PAULWOODS1
Palm Beach, Florida
Reviewed 4 weeks ago

Was in the area for business and selected this hotel base on recent stays. i must say it is very noisy and you can hear everything from the rooms around you. I could not sleep well and internet was very weak and slow. Not sure I will return to this hotel.

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Helpful?
1Thank nosmik3
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear nosmik3, Thank you for your stay and your comments. We're so sorry to hear that you had a noisy stay with us. Your comments have been escalated and we will look into the situation. In line with this, we have sent you a private message to obtain more information. We hope that you will give us another opportunity to...

Greenville, South Carolina
Reviewed 7 December 2016

I'm glad I only stayed in this hotel for one night because I had a pretty frustrating experience. Is the hotel clean? Yes. Does it offer good value? For the most part. But despite having a sign in the lobby about a "lazy" option where breakfast lasts until noon on the weekends - a sign that disappeared between the afternoon...

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Helpful?
2Thank ageeksaga
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear ageeksaga, Greetings from the Holiday Inn Express Naples Downtown 5th Avenue, FL! Thank you for your kind words for our cleanliness and value in our pricing. I am grateful to you for choosing to stay with us. On the other hand, I am sorry to know that you were not able to take advantage of the extended breakfast operating...

UK
Reviewed 3 December 2016 via mobile

Overall I was happy with the value for money stay I had here. My generously-sized suite was clean and comfortable, though the air conditioning vents needed cleaning and sanitising. As others have mentioned, the air con is noisy, so I had to turn it off at night. I'm very used to the free HIX breakfast and I thought there were...

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Helpful?
1Thank BritTraveller68
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Hello BritTraveller68, I appreciate your time in writing an informative review for the Holiday Inn Express & Suites Naples Downtown - 5th Avenue, FL. I am glad to read that you found value in choosing to stay with our hotel. It is evident that you found the room to your liking because it was well-kept. It's concerning that there was...

Tallahassee, Florida
Reviewed 29 November 2016

Not a bad stay, usually like the small chains for the comp breakfast and parking. The bed was a little hard for comfort and the breakfast was okay. May need to revisit and look for more health conscious items. Most items were cold when they should be hot or stale. Other than that it was easy for us to get...

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Helpful?
1Thank constructsites
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear constructsites, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to our beds and breakfast served. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet some of your expectations....

Chester Springs, Pennsylvania, USA
Reviewed 29 November 2016

I was quite surprised by the cleanliness and the modern décor. The room was quite spacious. My only compliant is the limited choices on the "free breakfast". I found nothing to my liking. If there had at least been fresh fruit or Greek yoghurt or anything healthy it would have been nice.

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Helpful?
1Thank Darlene F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Naples Downtown offers 124 well appointed guest rooms and suites. Amenities are abundant with a relaxing pool/ hot tub, fitness center, business center, Free Wifi, and complimentary hot breakfast. The property is conveniently located less than one mile from the Historic Naples Downtown district and the pristine Naples Gulf beaches. Abundant shopping and dining located within walking distance. ... more   less 

Additional Information about Holiday Inn Express & Suites Naples

Address: 1785 5th Avenue South, Naples, FL 34102
Region: United States > Florida > Southwest Gulf Coast > Naples
Price Range: €170 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Naples 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Naples Downtown Hotel Naples
Fairfield Inn Naples
Fairfield Naples
Naples Fairfield Inn
Holiday Inn Express & Suites Naples Florida
Hotel Style:
#9 Family Hotel in Naples
#12 Romantic Hotel in Naples
#14 Business Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Naples staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Express & Suites Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced South and West, so the sun was beating in. I imagine rooms on the pool side of the building would be shadier.”
 of 5 bubbles 542celiag, 7 Jan 2017 | Read review
“Had a room on the fourth floor. It was quiet with a pleasant view.”
 of 5 bubbles I6259GPjohns, 4 Jan 2017 | Read review
“The larger suite is a good investment”
  • Large bedroom
  • The bathroom has a large vanity and Body Shoppe products
  • Food prep area with sink, bar fridge and microwave
  • Dining area
  • Living room and computer desk
  • View from the room
 of 5 bubbles ShifraToronto, 24 Dec 2016 | Read review
“Best view is room #450.”
 of 5 bubbles J_BO_724, 15 Nov 2016 | Read review
“All floors are usually quiet.”
 of 5 bubbles Jasmin0278, 9 Nov 2016 | Read review
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