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Hilton Naples

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#10 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Naples
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1,521 Reviews from our TripAdvisor Community

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Showing 1,356: English reviews
Vero Beach, FL, United States
Reviewed 6 March 2015

Had a problem getting the confirmation by email. The hotel then sent a special confirmation and gave me the local phone as a back up. All equipment and services were just fine. The shower should have grab bars.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Norval S
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

You spoke with our front desk. They are very efficient and friendly. We appreciate you taking the time to write a review and I will pass your suggestion up the chain. I see you are from Florida, the Hilton is a great place for a staycation. Come back and see us soon and if there is anything we can do...

lancaster,pa
Reviewed 5 March 2015

This hotel is pricey during winter months but a bargain after season! Super clean, helpful staff, housekeeping is superb. 4th flr lounge is well staffed and offers great breakfast and evening snacks. Pool & hot tub are clean and warm! Fitness room is clean with good equipment.Walk to high end outdoor shopping mall. On main highway, short straight, drive to...

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Helpful?
1Thank vcw333
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for the review of the Hilton Naples. You mentioned Driftwood, the garden center on the south side of our property next to our pool and hot tub. I would encourage any plant enthusiast who visits us to take a trip over there. More than a garden center they are a full service florist and a nice place to...

Sanibel, FL
Reviewed 5 March 2015

This hotel is well manicured, staff are friendly and rooms are well appointed. The location is great for accessing Naples dining and shopping IF you have a car. The pool area is nice, but on the small side for a Hilton. No outside pool bar. If you want to be near the beach you may need to stay elsewhere. It...

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Helpful?
3Thank travelmore2day
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for reviewing the hotel. I am sorry that you missed some of the nearby shopping and dining. We are just south of the waterside shops with high end retail and three dining options. There is a secret to driving to Clam Pass and Seagate beach, instead of trying to make the U-turn it is easier to make a...

Fort Myers, Florida
Reviewed 4 March 2015

The event and catering staff are wonderful to work with at Hilton Naples. We have been hosting an annual luncheon at their venue and have had excellent service every year. Parking is not a problem. The venue is easy to access.

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Helpful?
2Thank mariannekearns
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We are happy that your event went so well. The event staff is wonderful here at the Hilton. Our valet team helps make parking as easy as walking in the front door. Valet service is complimentary, and parking for our visitors is free. We look forward to your next event and thank you so much for taking the time to...

Boca Raton, United States
Reviewed 4 March 2015

All was wonderful and as expected from a Hilton hotel. Used digital check-in which worked flawlessly. Great Shula Steak House on premises. Great location for all access to all Naples sights. Would highly recommend.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Joseph H
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We are glad to see that the check in process was smooth. We hope you enjoyed the rest of the stay. We look forward to seeing you again soon.

Cleveland, Ohio
Reviewed 3 March 2015 via mobile

Nice, clean hotel. While not located on the beach, they offer bikes and a shuttle to get you there. The beach is also within walking distance, taking you through a nice neighborhood. Close to the shops and numerous restaurants. Very accommodating staff.

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1Thank slogar
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Bikes are great. Our beach cruisers with baskets make for a perfect picnic. Anyone at the Hilton should be able to give directions to the bike paths in our area. The bicycles are first come first served and we offer them from sunrise to sunset as they do not have lights. It is a great way to explore or get...

Naples, Florida
Reviewed 3 March 2015

Dr. Abel Bartley, my good friend, first night stay was at Hilton of Naples. He expressed great joy for the Hilton. Dr. Bartley indicated his wonderful night stay prepared him greatly for the long weekend. We were blessed with some great speeches from his relaxing time because he settled in from the cold of South Carolina to the warmth of...

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Helpful?
1Thank Joseph C
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for the compliments. The Hilton is a great venue for so many different special events. You may impress your friends and might even make some new ones. Either way we hope you come back soon.

Manhasset, New York
Reviewed 2 March 2015

We have stayed at this Hotel during the January-March period for the past ten years for its warm and friendly atmosphere, the clean and spacious accommodations and excellent location. The Hotel is located in the prime North Naples west of Route 41 area with nearby upscale shopping and dining at the Waterside Shops, Mercato, and the Villages at Venetian Bay...

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Helpful?
4Thank john e
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We are so pleased that you enjoyed your stay. Thank you for taking the time to review our hotel and we can't wait to see you again next year. There is no compliment nearly as fine as re-booking for next year's vacation. The Hilton Naples is regular vacation spot for many of our guests. Business travelers also become leisure guests...

Grosmont, United Kingdom
Reviewed 28 February 2015

Whilst the hotel itself is good, the location is perhaps too far out of town for a visit to Naples, especially as the road is very slow with traffic. The reception is friendly and helpful. The rooms are clean and spacious. The facilities in the room are good, as are the amenities. Breakfast was a nice buffet. Business lounge, and...

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Helpful?
1Thank kmc1702
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

A little out of town could be considered a good thing I suppose. We like to think are right in just the right place. At 12 minutes from downtown Naples we are close to the Venitian Village, the Mercato and very near the Waterside Shops with its restaurants and dining. Its always nice to hear that you found our staff...

Washington Dc, District Of Columbia
Reviewed 26 February 2015

We used points, and I am glad it was free to stay here. It feels like a city hotel, more like a Hampton Inn, than a full service Hilton. PROS - clean room, good bed, quiet room, nice breakfast options in Shula's, good food and coffee in Executive lounge CONS - small room, no outdoor space other than the pool,...

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1Thank cctravelercc
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

I am very sorry to hear that you were disappointing with your stay. There are balconies at this hotel and we do offer suites. The outdoor area is the entire south side of our hotel comprised of a swimming pool a hot tub, two water features, outdoor tables, lounge chairs and a ping pong table. We offer many amenities that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: €134 - €394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Travelocity, Hotels.com, TripOnline SA, Expedia and Jetsetter so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view if available!”
 of 5 bubbles emmonsa, 20 Jan 2017 | Read review
“go for the executive levels!”
 of 5 bubbles yaninas200, 11 Jan 2017 | Read review
“Get a balcony”
 of 5 bubbles pathompy, 5 Jan 2017 | Read review
“centrally located.”
 of 5 bubbles dawnltd2, 12 Dec 2016 | Read review
“4th Floor is the best”
 of 5 bubbles 624martina, 13 Nov 2016 | Read review
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