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Hilton Naples

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Traveller (296)
Room & Suite (161)
Pool & Beach (94)
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Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“executive floor”(87 reviews)
“beach package”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,858)
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1,637 results
Traveller rating
1,018
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1,018
413
142
48
16
Show reviews that mention
All reviewsexecutive floorshula's restaurantbeach packagegreat hotelbeach shuttlebeach chairswaterside shopsclam pass beachfourth floorbottled waterfront desk stafffree valet parkingcontinental breakfastbusiness centerpool and hot tubthe hotel offersfitness center
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21 - 25 of 1,637 reviews
Reviewed 8 April 2018

We live in Wisconsin and look forward to our annual trip to Naples where we stay in a beautiful room on the executive floor which includes daily breakfast and afternoon appetizers. The location is ideal as we spend time in Marco Island, downtown Naples, as...More

Thank gina214
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 8 April 2018

This review warmed our Hilton hearts. Thank you so much for these wonderful comments about our hotel and staff/"family" members, especially Evi and Andrea. We're more than pleased you chose the Hilton Naples for your travels. I assume you were thrilled with our warm weather...More

Reviewed 6 April 2018 via mobile

We had been looking forward to our 2 day stay in this 4 star Hilton Naples. Naples is surrounded by luxury and we expected it to be like that in this hotel. The room was o.k. but the bed looked crumpled when we arrived. After...More

Thank FranceMartine
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 6 April 2018

Thank you for sharing your recent experience with us. We apologize about the conditions of the executive lounge and our pool area. We pride ourselves on delivering exceptional service to our guests and we failed to meet not only your expectations of quality service, but...More

Reviewed 6 April 2018

We had a suite booked months in advance. The room was newer, pleasant, roomy, just a few deferred maintenance issues in the bathroom and shower. Bed and bedding nice and comfy. On a characterless 4 lane highway, but very close to an upscale mall with...More

Thank 6ContinentsNCounting
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 6 April 2018

Thank you for sharing your recent experience with us. We apologize about in regards to the structure of the hotel, and we regret your displeasure. We pride ourselves on delivering exceptional service to our guests and we failed to meet not only your expectations of...More

Reviewed 27 March 2018

Alert staff, great bed, terrific service level. Good location on Route 41 makes access to either I75 or downtown Naples very easy. Waterside shops practically across the street. The included Breakfast on the Executive Level was convenient, well stocked, appetizing, and nicely serviced.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Michael R
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 28 March 2018

Terrific review! Thank you for your kind words about the Hilton Naples. Our staff is so pleased you enjoyed our services and amenities we proudly offer. The Hilton Naples is centrally located near beaches, shopping malls, and impeccable dinning restaurants which make everyday a possibility...More

Reviewed 24 March 2018 via mobile

My sister in law and I enjoyed a flawless, relaxing stay at the hotel...from the wonderful Kylie and Diane at the front desk and the friendly Angela in the restaurant....everyone was so attentive and helpful! The hotel was a wonderful place for a girls weekend...More

Thank Jill B
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 25 March 2018

Thank you very much for your spectacular comments about your recent stay with us. We're glad you enjoyed the quality and customer care service of the hotel, especially from Kylie, Diane, and Andrea. On behalf of the Hilton Naples staff, we thank you for chosing...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$127 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (296)
Room & Suite (161)
Pool & Beach (94)
Dining (29)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Andy J
7 March 2018|
AnswerShow all 6 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. All of our rooms offer a luxurious yet relaxing environment for your travels. However, because this is a special occasion, I would recommend requesting a poolside balcony or our... More
0
Votes
fatalisticlg
4 February 2018|
AnswerShow all 3 answers
Response from BELLA H | Property representative |
Hello, and thank you for your inquiry. To answer your question, the rooms on the executive floor do not have balcony access. All of our balconies are on the second floor. One option is reserving the access to the executive... More
0
Votes
aguala2018
24 January 2018|
AnswerShow all 4 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. We do allow packages to be delivered for our guests. However, we do have a 3-package complimentary policy. After the 3rd package, each additional package will be a $5 fee. If the... More
0
Votes
Room Tips
"All of the views look at nothing"
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"Pool view rooms on 4th floor"
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"Choose another hotel"
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"Higher up the better - none of the rooms offer ocean view - so just get away from the noise"
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