We needed a place (refrigerator or freezer) to store some key lime pies we bought before our flight home. Some one from the front desk graciously said we could store them in an employee refrigerator. They were super helpful. Thanks for being willing to go outside the box and help an IHG customer!
I stay there .. I stayed on the 8th floor and it had a real bad smell. The Hallways carpet are worn and my room was at the annexed Bldg. in which passing the to the Bldg it was filthy dirty. NOT WORTH THE MONEY
Had an unfortunate layover due to American Airlines having a mechanical malfunction and this was one of the hotels offered to accommodate. I’m not sure how the reviews on this place are so gracious. You can tell the employees don’t take much pride in their work here. I wasn’t expecting a 5* hotel but at least clean the floors. The place stunk and from the time we entered the building to the time we left there was a lack of pride for any quality. It’s unfortunate! I’ve never stayed at a holiday inn with such disappointment. Good thing we only needed to stay there for 4 hours.
Our unfortunate visit here was as a result of a canceled flight. No hot water. Coffee maker didn’t work. While in line there were multiple guests asking for simple things like towels or toilet paper and the staff on duty seemed to not really care. Only book as a last resort. Surely there are better accommodations when your flight gets canceled.
i love this place everyone at the front desk made me feel welcome and always said hi and to have a good day they helped me when i needed toilet paper,kleenex or towels the shuttle bus was very amazing they treated me with kindness and respect guillermo works alot of hours and took me to the va alot he was so kind to me all the drivers were very nice and friendly the restaurant owner was very kind to me and said hi to me and welcome i would stay here again and tell others about this place i really enjoyed it thanks for everything my room was very cozy and clean
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