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I love the Delano hotel and last stayed here in 2011. At that time the bathrooms/rooms were feeling a bit tired but it was still ok. When I booked again this year, I assumed the hotel would have done some renovations, particularly in light of...More
3 Thank BenCookNZ
Response from Dwight P, Guest Relations Manager at Delano South Beach HotelResponded 4 July 2015
Thank you for being so forthcoming in your review and we apologize that your experience did not live up to your expectations. I would also like to thank you for your candor regarding some of the inconsistencies concerning the décor and up keep...More
The staff was amazing and the bartenders at the pool were exceptionally wonderful. The cabanas were nice and the pool food and bottle service was outstanding! Beautiful all white rooms and friendly maid staff.
I (we) utilized the Delano for a special event and found the staff extremely welcoming, professional and accommodating. Dwight - the Guest Experience Manager was WONDERFUL with helping me coordinate a special event - very polished and extremely pleasant to work with.
Julian - BellMen...More
we left NY early to chase the sun and this is the perfect place to stay! We are quite fussy about where we stay but we are enjoying being here! Rooms are small so you have to remember that prior to booking otherwise it may...More
Its hard to find better descriptive words that go beyond excellent, superior, incredible and comfortable to even begin to describe our stay at the Delano this June to celebrate a birthday and Father's Day. We frequent Miami Beach several times a year and I find...More
It definitely does not have a clubbing atmosphere. When we were there most of the guests were older. Drinks and food is expensive so be prepared but also very good. Pool area is very nice. Go through the gate in back and... More
It definitely does not have a clubbing atmosphere. When we were there most of the guests were older. Drinks and food is expensive so be prepared but also very good. Pool area is very nice. Go through the gate in back and take a beautiful walk on the beach.