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Delano South Beach Hotel

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Delano South Beach Hotel
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2,391 Reviews from our TripAdvisor Community

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Showing 1,700: English reviews
London, United Kingdom
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 4 January 2015

Visited during Art Basel - food was overpriced, service was utterly appalling and not what I would expect for a hotel of this level. The setting was "OK" but it feels a little dated now... Only good thing were a few of the concierges.

Helpful?
1 Thank trip a
Dwight P, Public Relations Manager at Delano South Beach Hotel, responded to this review

Dear trip a, I am happy to see that you had a good experience with our concierges, but if possible could you please provide me with the details as to why you felt the service was terrible? You May contact me at Dwight.Palacious@mhgc.com. Regarding the price of the food, our prices are comparable to any higher end restaurant in Miami... More 

San Francisco
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 January 2015

I really wish I could write a different review, but it's just not possible. The Delano has sailed right past her prime into a dusty, cloudy, grimy, very uncomfortable and very uncertain future. The hotel seems to be trying to mask moldy air with freezing cold AC and overpowering fragrance pumping through the air vents. We booked a high end... More 

Helpful?
5 Thank ByronDreams
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear ByronDreams, Thank for being so forth coming in your review. I do apologize that your experience did not go over as well as either one of us may have hoped. We put a great deal of time, money and effort into the up keeping of our hotel facilities, but I am sorry if you felt this was not up... More 

London, United Kingdom
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 December 2014 via mobile

Delano hotel didn't disappoint, very Art Deco and lovely spacious rooms, was very pleased once we checked in and got to our room. White washed walls, white linen and silver furniture, looked very trendy! Loved the pool, very attentive staff, only annoying thing was some days it was hard to get a sun lounger as people got up early to... More 

Helpful?
1 Thank Kaggs759
Tampa, Florida, United States
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 December 2014

We love hanging out at the Delano. the lobby is beautiful, and hip. The courtyards are beautiful and the restaurant is magnificent, however, the rooms are plain. It is not about hiding in your room. It is about getting out and enjoying the atmosphere. I do not recommend a lengthly stay there, but hanging out is great!

Helpful?
1 Thank MylezEdward
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 December 2014 via mobile

This is the first time I have ever reviewed on tripadvisor, as I have never felt the need before. My wife and I have visited many 5 star hotels, as well as several Morgan's Group hotels, and have never been disappointed or felt it was not worth the money. Unfortunately, we were not impressed with the Delano in South Beach.... More 

Helpful?
5 Thank David G
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear David G, Thank you for being so forthcoming in your review. We charge ourselves to provide the best overall hotel experience in Miami Beach, but it apparent that this was not your case; for this I apologize. We do understand how a few minor inconsistencies can build up and degrade your stay and I am sure that, given the... More 

Baltimore, Maryland, United States
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 25 December 2014 via mobile

This is a lovely splurge for a special occasion. Go when you have time to enjoy the beautiful spaces offered: lounge areas indoors and outdoors for people watching, pool area for great service and reasonably priced food, also beach chair area, restaurant (good food but busy waiters)... The fitness center in the basement is small but decent. The elevator is... More 

Helpful?
Thank Kristen T
Birmingham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 December 2014

One of the best hotels i have stayed in!!!!!! The hotel looks great and although rooms are abit small for what you pay the rest of the hotel makes up for it. The staff at the reception were great. Especially the brunette lady whose name we couldn't remember. Julie at the pool side bar was also great and really helped... More 

Helpful?
Thank Skeej
Monaco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2014

We have heard a lot about this hotel... What did we like? The situation near to the ocean, the restaurant Bianca, the valet parking... but that's about all! The rooms are very loud, you hear door slamming all the time from your room. Impossible to get hold of housekeeper when you find upon arrival only one bathrobe instead of two,... More 

Helpful?
1 Thank Elisabeth H
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Elisabeth H, While I am happy to see that you found some aspects of your stay enjoyable, I am sorry that we were not able to create an overall positive experience for you. We put a great deal of time & effort in training our staff and as they are all empowered to handle any issue guests may have,... More 

Colorado Springs, CO
Level Contributor
220 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 21 December 2014

I had a 28 hour layover in Miami before an international flight and decided to stay on the beach. The Delano was one of 3 hotels I seriously considered for this, my first visit to Miami. A cyber-Monday deal sealed it for me. I took the Supershuttle from the airport to the hotel. The driver did not know where it... More 

Helpful?
1 Thank COCowboy
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 December 2014 via mobile

This is not the hotel for the tight wallet. It is pricey and high class. To us, it was worth every penny. We were in love. The staff was perfection. The drinks delicious and the Bianca is incredible. If your in the mood to splurge. This is where it's at.

Helpful?
Thank Wanderworld78

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 

Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Region: United States > Florida > Miami Beach
Price Range: €292 - €1,093 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#19 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#28 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#33 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Delano South Beach Hotel staff and other travellers.
29 questions
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Questions? Get answers from Delano South Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid streetside rooms unless you are well-anesthetized at bedtime! ;)”
 of 5 bubbles Curtissimo1, 30 Nov 2016 | Read review
“Ask for a room mid-level on the sea.”
 of 5 bubbles 42markbriggs, 27 Nov 2016 | Read review
“Poolside bungalows are noisy”
 of 5 bubbles akwdc, 11 Nov 2016 | Read review
“Ocean view over looking the pool is a great room!”
 of 5 bubbles 98moniquew, 7 Nov 2016 | Read review
“suite with balcony is amazing”
 of 5 bubbles 65marjeh, 2 Nov 2016 | Read review
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