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Catalina Hotel & Beach Club

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Catalina Hotel & Beach Club
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4,338 Reviews from our TripAdvisor Community

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There are newer reviews for Catalina Hotel & Beach Club
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Showing 3,601: English reviews
Reviewed 6 days ago NEWvia mobile

Best staff ever!!!! Matthew, Richard, Roberto, Bartender Eres, Carlos. We had an awesome time and the service was perfect! We had a blast at happy hour for our friend birthday. The staff listened and fulfilled every request possible.

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Thank vernisha t
Reviewed 6 days ago NEWvia mobile

Great service, great employees, hotel was impeccable through out our whole stay. Will definitely be staying again.the manager Gregori Capella its always there and willing to help you. Five star for Gregori

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Thank Chris_080450
New York City, New York
Reviewed 6 days ago NEW

Stay here with my wife for one night and had no concerns whatsoever. The staff was very friendly. The room was clean. And the services were of Great Value especially the happy hour. I would definitely consider staying again on my next trip.

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Thank MrSinch
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Thank you MrSinch for the feedback! I am glad to know you took advantage of the free happy hour. It is one of the our most popular amenities. It is a great time to get the night started and even make new friends. We hope to have you back soon for a longer stay. Laura General Manager

East Greenville, Pennsylvania
Reviewed 1 week ago NEW

There's certainly plenty to do within walking distance of this classic styled hotel complex. Plenty of great restaurants and retail therapy on Lincoln Avenue at night and the beach is 1 block away with a lot of great walking to everywhere on the island.

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Thank LaurinFegley
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Thank you for taking the time to post about your recent stay with us. Our location is fantastic, we are right in the middle of the action with plenty to do. I am happy to know you liked our hotel concept. We try to make it hip and fun for everyone. Laura General Manager

Reviewed 1 week ago via mobile

Front desk help find phone. Very nice people, Armando and Roberto saved my phone when I lost it and the bell man Matthew and Carlos was very supportive and enthusiastic towards me and my friends trip and traveling from Japan. I was pleased to tell them about our RV adventures from New York. Carlos is extremely funny and recommend the...

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Thank Yosuke M
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Yosuke, thank you for the 5 Stars! I am happy to know that you were satisfied with our level of service. Carlos, Armando, Roberto and Mathew make a great team. They are always making sure our guests are taken care of. We hope you return soon! Laura General Manager

Portland, Maine
Reviewed 1 week ago

The rooms are perfect if you want a clean, no frills, comfortable place to stay. The staff was professional and helpful - especially Eddie. He was cheerful and helpful when I had a question. Made me my first cup of Cuban coffee ever. Fantastic! He also got arranged & paid for an Uber to the airport when the shuttle left...

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1Thank vbrh2017
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Thank you so much for the awesome feedback! I am happy to know that Eddie had you taste the famous Cuban Coffee; only one shot of it and you have energy for the entire day. I heard that the shuttle was gone without you and immediately arranged with Eddie to ensure you were taken care of. You had such a...

Denver
Reviewed 1 week ago

Loved this place! The entire staff and valet attendants were wonderful! Roberto checked us in and was so nice and professional. The room he put us in had a private deck. We had so much fun!!!!! Good in all the restaurants was excellent!!! Thank you for making our stay so wonderful

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1Thank takemeawaydenver
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Thank you for the great feedback! I am happy to know you had fun at the private deck from room 3400. Roberto is excellent and always aiming to please. I am glad to know that you also liked our onsite restaurants. I assure you that your next stay with us will be just as wonderful. Laura General Manager

Reviewed 1 week ago via mobile

I've always had a great experience here at the Catalina. Today the bellman Matthew and Freddy really helped me out and the front desk men Jeff and Richard made my life easy. Room is beautiful will be back soon.

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Thank Edi H
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Hello Edi! Thank you so much for taking the time to post about your recent experience with us at the Catalina Hotel. It looks like our bell staff and front desk made your stay a great one. We welcome the opportunity to serve you again in the near future. Laura General Manager

Reviewed 1 week ago via mobile

Great staff that know the true value of customer service Bellman Matthew and Carlos provided my family and I a wonderful experience. The Front Desk receptionist Jeff made our experience wonder. Will be back.

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Thank Tosin A
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Thank you very much Tosin for the great feedback. I am happy to know that you and your family were satisfied with our level of service. We hope you come back soon for another great experience! Laura General Manager

Reviewed 1 week ago via mobile

After stepping inside and interacting with the staff, I knew I would have a great time. The pool is well maintained and very inviting. The notable staff members enhanced my visit making it a joy all around. The person at the front desk, Jeff made my transition to my room seamless and the bellmen, Matthew and Carlos offered exemplary service...

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1Thank Charles W
SBG_GM, General Manager at Catalina Hotel & Beach Club, responded to this review

Phenomenal is the word to describe your review! Thank you so much for staying with us and taking the time to post about it. I am happy to know that the front desk and bell staff provided you with excellent service. We welcome the opportunity to serve you again in the near future. Laura General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Catalina Hotel + Beach Club is all of this and more. With a decidedly European jet-set vibe and a splashy beach club where you can get poolside manicures and pedicures, the Catalina Hotel + Beach Club also offers two restaurants, two pools, four bars, a media library, a rooftop terrace, a Japanese Koi fish pond and a Zen garden. In addition, the hotel boasts a dedicated library, which can serve as a meeting space for small groups. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Catalina Hotel & Beach Club

Address: 1732 Collins Avenue, Miami Beach, FL 33139-2007
Region: United States > Florida > Miami Beach
Price Range: €140 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Catalina Hotel & Beach Club 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Catalina Hotel And Beach Club
Catalina Hotel Miami
Hotel Style:
#45 Business Hotel in Miami Beach
#58 Romantic Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Catalina Hotel & Beach Club staff and other travellers.
64 questions
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Questions? Get answers from Catalina Hotel & Beach Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dark noisy the beds were comfortable small bathroom”
 of 5 bubbles 251klarad, 25 Feb 2017 | Read review
“Did not leave any”
 of 5 bubbles Cokie1243, 23 Feb 2017 | Read review
“Ask for a room away from the street if you are looking for early quiet nights.”
 of 5 bubbles LaurinFegley, 21 Feb 2017 | Read review
“Request room on back hall. Very quite...never heard anyone.”
 of 5 bubbles Y3147UVrobertc, 18 Feb 2017 | Read review
“The main building has best rooms!”
 of 5 bubbles essjay2017, 17 Feb 2017 | Read review
5 of 5