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Chesterfield Hotel

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Chesterfield Hotel
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3,037 Reviews from our TripAdvisor Community

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Showing 2,622: English reviews
Reviewed 23 September 2015

We came to the area for labor day weekend and stayed here for 5 days and each day got even worst then the day before! It all started when we landed at the airport we waited over and hour at the WRONG terminal and ended up having to pay for a shuttle to the property because 3 front desk agents...

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Helpful?
Thank jazmin p
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings, jazmin p! We are genuinely disappointed to read your review. We really wish your stay with us could have been more positive. We thank you for writing to us and letting us know of the details, we will only better ourselves because of it. We hope you'll accept our sincerest apologies for the few miscommunication that led to your...

Chesapeake
Reviewed 23 September 2015

This hotel is in a great location. The hotel was great with some small glitches. The first night we got a king standard instead of the suite we booked. WE came in late so therefore were too tired to mess with it. The room was nice but small. They easily upgraded us to the front of the building suite which...

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Helpful?
Thank Michelle B
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

It's so lovely to hear from you! We thank you for taking the time to write to us. We are thrilled you chose us to make your visit to South Beach a great one. We thank you for mentioning our hotels excellent location, gorgeous rooms and fun happy hour. We apologize you had a little trouble with check-in and your...

Reviewed 23 September 2015 via mobile

Firstly, the only reason why I'm giving 4 bullets is because this is the 1st day of our trip. However, Daliana has started our on a good foot. Judging on her personality and attentiveness I could only expect that the best is yet to come. Most importantly she has been accommodating from the moment my fiancé and I has walked...

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Helpful?
2Thank Suzette T
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello to you! We can't thank you enough for your wonderful feedback! We're so glad to hear the details of your visit relayed to us. We are thrilled that Daliana was helpful and attentive and that Nelson gave you some great pointers! We value your feedback and will be sure to let our team know how much you appreciate them....

crail
Reviewed 22 September 2015

Stayed here during a 2day 1night visit to Miami. Its quite a funky Hotel all Black and White decor. The room was comfortable as was the bed and the bathroom was well appointed with complimentary toiletries and lots of fluffy towels. The air conditioning unit was very effective but sounded like a jet taking off and there were NO coffee...

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Helpful?
Thank cossyann
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good day to you, cossyann! Thank you for letting us know about all of your thoughts and observations regarding your recent visit to Chesterfield. We are glad that you had a nice and comfortable stay and thank you for mentioning all of the details that make it so relaxing with us. We are very sorry if a few of our...

Detroit, Michigan
Reviewed 21 September 2015

during out stay we arrived early but was allowed to leave our bag and wait for check in. Lisabeth helped check us in and was very helpful with all that was included in our stay. Nelson the guy who handled out bags both coming and going was friendly and helpful! We were sure to make the FREE happy hour each...

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Helpful?
Thank GetawayCB
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

How lovely! It's so nice to hear that you had such a positive experience with us at Chesterfield. We thank you for making mentions of so many of our attentive staff members. We are thrilled to hear them all personally named and they will be too! We are already looking forward to welcoming you back with open arms! Cheers!! Katrine

Reviewed 21 September 2015 via mobile

I have been here since friday. I have enjoyed my experience. Especially the happy hour. Sandra has really giving us wonderful time with her outstanding customer serivce. I cant wait to come back for vacation again. Especially for her she makes us feel welcomed and apart of the family.

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Helpful?
Thank Lucky M
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Wow! Awesome! It's such a pleasure reading your 5 STAR review on Chesterfield. We are glad you loved everything about us and that Sandra took such great care of you! We will look forward to your return. See you then! katrine

Reviewed 21 September 2015 via mobile

The Hotel visit has been great so far really have enjoyed myself these last 4 days. Sandra was our bar tender and she was excellent made sure we definitely enjoyed ourselves and the drinks whoa!!! I'm coming back to see her for sure.... He yay Sandra!!

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Helpful?
Thank Lee B
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Fantastic! How very lovely to hear you had such an excellent 5 star stay with us. We are delighted you fully enjoyed yourself. Sandra will be elated to hear you loved her and her delicious happy hour drinks. All of my best, Katrine

Queens, New York
Reviewed 21 September 2015 via mobile

We have been to Miami a couple of times and nothing compares to the Chesterfield! It's close to the main attractions, and with the beach right across the street, amazing! And especially with Sandra as our bartender during FREE happy hour from 7-8, she is super friendly and makes wonderful drinks! Come see her and stay at this hotel on...

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Helpful?
Thank yelych
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Excellent! Hello there and thank you! It's great to hear from you. We're so delighted to read all of the wonderful details of your visit to Chesterfield. We are so glad we could provide you with such an excellent, 5 STAR stay. We do hope we'll be your number one choice for your next South Beach vacation. We'll be sure...

Reviewed 21 September 2015 via mobile

Great rooms, Sandra is awesome at the bar she sure knows how to make a drink!! Great place to stay all together. We were upgraded when we got to check in even though we couldn't get in early. Room were clean and we were welcomed by some fresh tunes

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Helpful?
Thank Kevin C
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

STELLAR! Greetings, Kevin C! We are elated to read all of the details of your recent experience at Chesterfield. We are so glad you were able to relax and fully enjoy your stay with us. We can't thank you enough for mentioning our awesome team member, Sandra, she really is great! See you next time!! Katrine

Cleveland, Ohio
Reviewed 21 September 2015

I Came there for a vacation with my two sisters and my daughter. we encountered a lot of problems, but Mark the MOD fix the problem every time we had one. We even got a free bottle of champagne. On our last day we were upgraded to a 2 queen 2 room suite in the Lily in room 416. That...

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Helpful?
Thank Bruce S
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hi there, Bruce S! We are very happy to hear from you! It was a pleasure to read all of your mentions of our amazing employees. We are very delighted many of them took such great care of you and contributed to the success of your stay. We are thank you for taking the time to write to us. See...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139-5807
Region: United States > Florida > Miami Beach
Price Range: €119 - €907 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach
Hotel Style:
#55 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chesterfield Hotel staff and other travellers.
43 questions
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Brockport, New York
8 months ago
Fontana, California
4 months ago
4 months ago

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Questions? Get answers from Chesterfield Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay here.”
 of 5 bubbles 682willr, 21 Mar 2017 | Read review
“Get a room toward the back to avoid noise from bar.”
 of 5 bubbles LK686, 10 Mar 2017 | Read review
“Can get noisy in hallways. ...what do you expect is miami”
 of 5 bubbles Walkinfaith504, 9 Mar 2017 | Read review
“Try for the 3rd floor since loud music is played on the 1st floor until 1 am. Nothing can be done about their loud guests.”
 of 5 bubbles bchgmatt, 9 Mar 2017 | Read review
“If you decide to stay here you should make it a condition to see the room first...”
 of 5 bubbles LMSEastCoast, 6 Mar 2017 | Read review
5 of 5