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Chesterfield Hotel

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Chesterfield Hotel
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3,091 Reviews from our TripAdvisor Community

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Showing 2,672: English reviews
Daytona Beach, Florida
Reviewed 12 November 2015 via mobile

I have stayed in south beach several times. I know what the phrase, "you get what you pay for" means. The service was terrible, nobody seems to care about getting anything done. The place is falling apart. The elevator was broke so now there are 70 year old couples dragging their luggage down three floors and the painter picks this...

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Helpful?
2Thank pelican117
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello and thank you for writing to us. We are so sorry to hear you didn't have a fantastic visit to Chesterfield. We aim to give each and every guest the most pleasant experience on South Beach, we're sorry you don't feel we did that for you. We thank you for letting us know and we'll hope to see you...

New York City, New York
Reviewed 11 November 2015

I was recently on a cruise and stayed at the Chesterfield Hotel. I stayed in room 414 and was very impressed with the staff there. In particular, Keisha, Angel, Nelson and Marc were really helpful in getting me setup and made it a very seamless and easy exercise both at check-in and check-out

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Helpful?
Thank Carlisle A
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Wow! How fantastic! We love to hear from our satisfied guests, we thank you for writing to us. We are delighted that Keisha, Angel, Nelson and Marc all took great care of you. See you next time. Cheers! Katrine

Denver, Colorado
Reviewed 11 November 2015

This place is more like a party hostel than a hotel. The building is pretty run-down with very little space. It had the tackiest, most pitiful elevator I've ever seen - it could barely fit 2 people and the walls were covered with that shiny, 'fake metal' plastic coating that you see in party stores. There was also a swinging...

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Helpful?
Thank Foreigner919
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there. Thank you for sharing all of the details of your recent visit with us. We are incredibly sorry to hear some aspects of your stay in South Beach were not as positive as we here at Chesterfield strive to provide. We do thank you for bringing this information to our attention, we will get it back to management....

Reviewed 11 November 2015 via mobile

They have amazing customer service. I came all the way from DC to celebrate my birthday in Miami and Daliana, Jose, and Gabriel made sure my birthday was perfect! And what's more perfect than open bar from 7-8. I would recommend staying here.

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Helpful?
Thank Brandon M
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! Wow! We are so elated to hear from you with your positive 5 star feedback. It's so wonderful you enjoyed an awesome birthday with us in South Beach! Thank you for mentioning Daliana, Jose and Gabriel! See you next time! All of my best, Katrine

Reviewed 11 November 2015 via mobile

Daliana was so freaking helpful. She's practicality amazing. She allowed us to check into our room early although we were so early before check-in time. Just a great employee overall. Very nice and polite! Great is a better word! I love the hotel and the staff! Everyone was nice and very helpful. Also Gabriel was amazing! Great staff!

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Helpful?
Thank Sedrick W
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there! Thank you for taking the time to let us know how much you loved your experience with us. We are so glad you chose us to make your South Beach visit such a memorable one. We can't wait to have you back again. Cheers! Katrine

Reviewed 11 November 2015 via mobile

Daliana was our first contact at the Chesterfield Hotel! She was very personable and professional and outlined all the highlights of the area that we are residing for the next 4 days! If you ever reside here please ask for daliana! She was so freaking helpful! She went out of her way to make sure we were comfortable!

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Helpful?
Thank Kyeko H
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

How amazing! We can't thank you enough for mentioning Daliana several times by name. She is going to be so very happy you found her to be so helpful! We cannot wait to welcome you back for a future visit. Until then, Katrine

New York City, New York
Reviewed 11 November 2015

I was coming back from an international trip and had a layover in Miami. I was staying with a few friends but they had to leave early on business so I booked a hotel for my last night stay. Upon check-in I was stared down by the lady at the front desk for 10 minutes without asking what I needed...

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1Thank jessthing
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! We are so thrilled you had such a nice time visiting South Beach and that Chesterfield contributed to the success of your stay. We are thrilled you loved our location and our gorgeous rooms. We will see you again soon. Kind regards, Katrine

Miami, Florida
Reviewed 11 November 2015

Very well located and centralized in the area, nice rooms though some oddly appointed design choices especially in lighting. Parking is a pain in the area but that's true of almost all hotels in South Beach.

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Helpful?
Thank uberspeed
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! We are so thrilled you had such a nice time visiting South Beach and that Chesterfield contributed to the success of your stay. We are thrilled you loved our location and our gorgeous rooms. We will see you again soon. Kind regards, Katrine

Reviewed 10 November 2015

There was a nice rooms and service,a everything was ok, the best part of this hotel was happy hours, we really enjoy it. Hotel offer a good view rooms, have a good location for nightlife, beach and everythin you need if you go with your friends there.

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Helpful?
Thank KujtimHamidi
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there and thank you! We love to hear back from our satisfied guests! We thank you for mentioning all of the positive aspects of your Chesterfield stay. We can't wait to see you again. Kind regards, Katrine

Dallas, Texas
Reviewed 9 November 2015

I received a "Did you enjoy your stay" email, I immediately clicked NO and was given an error message. I decided to click on YES to see if it worked, and of course it did. We traveled for a bachelor party, 5 people total. Check-in process took about 15-20 minutes. The bag guy was extremely rude right off the bat....

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Helpful?
Thank SS0825
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! Thank you for relaying all of the details of your recent experience at Chesterfield. We are so glad you decided to let us know your honest and sincere opinion. We are glad you loved our gorgeous location and our beautiful rooms. We are so sorry you experienced some issues but we hope this won't deter you from returning. All...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 ... more   less 

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139-5807
Region: United States > Florida > Miami Beach
Price Range: €117 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach
Hotel Style:
#55 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chesterfield Hotel staff and other travellers.
43 questions
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Brockport, New York
10 months ago
cincinnati ohio
2 months ago
Fontana, California
5 months ago

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Questions? Get answers from Chesterfield Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fix the tube make sure no one has access to the room but house keepers.”
969beverly, 20 Apr 2017 | Read review
“get a room as far from the lobby as you can because they play music all night which is fun but makes it hard to sleep. ”
993jacobr, 17 Apr 2017 | Read review
“Do not stay here!”
gmomt, 8 Apr 2017 | Read review
“Find another hotel!!”
Z6026GNjasonb, 4 Apr 2017 | Read review
“For a lot of space, request the double room which includes 2 double beds and 2 bunk beds- it was huge and very inviting”
747cindyc, 4 Apr 2017 | Read review
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