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Shelborne South Beach

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1,590 Reviews from our TripAdvisor Community

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Showing 1,290: English reviews
Kemah, Texas
Reviewed 13 August 2016

Rooms too small, dirty, had to request cleaning 3 days in a row. Bar was not open a lot. No one seemed to know bar hours. Food service and quality not good at all.

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank Richard D
Reviewed 13 August 2016 via mobile

Very good location on Colin's Ave many restaurants near the hotel very close to Lincoln Road , room was nice , bathroom was small ,the pool was great , also private beach service good , if you looking quiet hotel it's perfect for you don't expect for Nightlife and pool parties Service was good .

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Thank Shba1905
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear Shba1905, Thank you for your feedback! We are glad to hear that you were pleased with our location, and your guest room. Our staff at the pool provide consistent, outstanding service to our guests to ensure the best possible experience. Our hotel is a close stroll to Lincoln Rd and the excitement of Ocean Drive, and is also far...

Foster, Oklahoma
Reviewed 12 August 2016 via mobile

The resort is beautiful with a lot of charm!! The beach was wonderful. Sand groomed every morning. The only thing I would complain about was the cost of the food and drinks. It was a bit pricey. It was good but pricey. We were upgraded to an ocean view on the 15 floor so we had a beautiful view!! Very...

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Thank scubadream72
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear scubadream72, Thank you for choosing the Shelborne Wyndham Grand for your South Beach stay. We are delighted to hear that you enjoyed our overall ambiance of our property. Our food and drink items are fairly priced among the surrounding areas in South Beach. We are glad that you were upgraded upon arrival to a gorgeous ocean view room! We...

Conesus, New York
Reviewed 12 August 2016

After the Royal Palm closed their pool with no notice during our stay we scrambled to find a new hotel to switch to. The reservations department at the Shelborne was very accommodating and quick to help us out with a room. They quoted us a partial ocean view room and when we arrived we were booked into a city view...

Review collected in partnership with this hotel
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Thank Barb C
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear Barb C, Thank you for your feedback! We are thrilled to hear that our Reservations team was able to accommodate your request and book you a room at our beautiful property! We apologize about the miscommunication about the room type you recieved, however, we are glad that you received friendly service from our staff and had an enjoyable stay!...

Cincinnati, Ohio
Reviewed 11 August 2016

rooms small but nice. Under staffed I think. Everyone worked very hard but that being said the hotel had maintenance issues. Dominic (spell) on the beach running food and drink was amazing! The girls at the front desk and at the coffee counter by front desk were very kind and informative! The folks I mentioned all offered great places to...

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Thank fraysure
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear fraysure, Thank you for your feedback, and for choosing the Shelborne Wyndham Grand for your stay. We are thrilled to hear that Dominic, along with the Front Desk, and Bistro staff attentively assisted you and offered you helpful and informative assistance. We would like to apologize that the hotel experienced maintenance issues during your stay, however, please know that...

Owasso, Oklahoma
Reviewed 9 August 2016

We've been coming to Miami every summer for the past 4 years staying at a different hotel but we decided to try the Shelborne this year and we loved it. It's a great hotel, it doesn't feel crowded and the service is excellent. As soon as we walked in Lissett at the front desk took care of us and made...

Review collected in partnership with this hotel
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Thank JEPB76
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear JEPB76, Thank you for your feedback, and for choosing the Shelborne Wyndham Grand for your family vacation! We are thrilled to hear that Lissette welcomed you upon arrival and made you feel right at home. We strive to provide the best possible service to our guests to ensure they have an exceptional, memorable experience. We are glad that you...

Chandler, Arizona
Reviewed 9 August 2016

The hotel is in a great location, I was there for 5 days for a convention and it is within walkable distance to the convention center in Miami beach. This is my second stay at this hotel the past 10 years. Staff is friendly but not genuine. Breakfast is so so, the parking fee is a pretty outrageous $40 plus...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Erick F
SWGSBGM, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Erick F, Thank you for choosing the Shelborne Wyndham Grand for the second time during your five day stay while you attended the convention! The location of our property is very convenient for our guests to experience Lincoln Rd and all of the sights and attractions of Ocean Drive. We would like to apologize that your interactions with our...

Hermitage, Tennessee
Reviewed 8 August 2016

First time to the lovely Shelborne in Miami Beach! We were so grateful for an early check in. I enjoyed the pleasant staff in the pool area. Towels are lovely and plenty of seating. Hotel also provided beach chairs. We had a city view which was fine for one night. The room was quiet. Please note that all tips are...

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Thank ChaCha1123
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear ChaCha1123, Thank you for choosing the Shelborne Wyndham Grand for your first time visiting Miami Beach! Our staff always strive to accommodate our guests in the best possible way, including early check-ins when availablilty allows. We are glad that you spent some time at our lovely pool area. We appreciate your feedback, and hope to see you again for...

Buenos Aires, Argentina
Reviewed 8 August 2016

We made our reservations through booking.com last december/15, it was non cancellable, so they charged our credit cards in full at that time. We went on our vacation with our kids in July 16th to find out that our room was not ready. The hotel manager, a guy recently arrived to that position from Minnesota we were told, was a...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Marcelo B
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear Marcelo B, Thank you for choosing the Shelborne Wyndham Grand for your Miami Beach visit. We would like to offer our apologies that you experienced an inconvenience with your room when you arrived. Please know that our team handles every guest concern with a level of urgency and always strives to provide the best solution possible. We understand the...

Reviewed 7 August 2016 via mobile

The shelborne is very nice after their recent renovation. It still maintains the classic south beach look with new elements. The rooms are nice but due to older windows feel kind of muggy. We had an ocean view room and it was a bit small. The plus side though was the service. We booked a couples massage at 11am and...

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Thank livingaimfully
SWGSBGM, General Manager at Shelborne South Beach, responded to this review

Dear livingaimfully, Thank you for choosing the Shelborne Wyndham Grand for your staycation vacation! We are glad that you enjoyed your time with us. We take great pride in our decor and overall ambiance of the hotel, as we want our guests to completely enjoy themselves in a relaxing, welcoming environment. Our staff always provide top level service to our...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139-7414
Region: United States > Florida > Miami Beach
Price Range: €193 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Cheap Tickets, Priceline, HotelQuickly and Evoline ltd so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#26 Spa Hotel in Miami Beach
#43 Luxury Hotel in Miami Beach
#50 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
58 questions
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Questions? Get answers from Shelborne South Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call really early for your car if you valet. It took them over 30 minutes to get mine one afternoon.”
  • Nice bathroom
ryanwaynej2017, 25 Apr 2017 | Read review
“Best views”
vedranaandric, 10 Apr 2017 | Read review
“dont choose the private apartments they arent serviced by the hotel”
donyab2016, 6 Apr 2017 | Read review
“look for another place ! Rooms are good enough but that's it !”
SvenAntwerp_Belgium, 5 Apr 2017 | Read review
“If you want ocean front, higher the floor level the better (7+), preferably on the right side of building..”
MoW979, 4 Apr 2017 | Read review
5 of 5