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Sanctuary South Beach

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Sanctuary South Beach
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775 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary South Beach
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Showing 612: English reviews
Central Argentina, Argentina
Reviewed 19 April 2015

staff, Maria and Luis were very kind and helpfull during our stay. the private beach was great, and the location is the best in south beach, 2 blocks from the beach, in a quiet street give the perfect confort to sleep without noises .I will return in the near future.

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Helpful?
Thank Federico R
Sean F, Manager at Sanctuary South Beach, responded to this review

Hello Federico, I am thrilled to hear Luis and Maria's name mentioned in your review. I know that they will both look forward to seeing you again in the future. The beach club and perfect nights sleep will be waiting for you on your next visit, see you soon!

Orlando, Florida
Reviewed 16 April 2015

Nice, tucked away little hotel near activities and event venues. Staff was very attentive and courteous. Some noise during the day, but quiet all night for a restful sleep on a good bed. Would stay again.

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Helpful?
Thank CurllL
Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you CurIIL, we look forward to having you stay with us again soon! You will always find kind and courteous staff who are dedicated to making your stay an exceptional one. Not to mention a warm and comfortable bed/room to rest in at night. Our location is perfect enough to keep you in all the best that South Beach...

Atlanta, Georgia, United States
Reviewed 16 April 2015

The room was nice and spacious, the pool was small but the area is super cute. The decor was chic. I LOVED the text concierge service! I will most definately return to the hotel for future visits to Miami.

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Helpful?
Thank MJW2012
Sean F, Manager at Sanctuary South Beach, responded to this review

Hello again MJW, it was an absolute pleasure to have you stay with us at The Sanctuary Hotel. Most of all thank you for taking posting such a nice review. I am glad that you found our commitment to hospitality and service so good that you shared for others to know. We look forward to having you back again soon.

Jacksonville
Reviewed 14 April 2015

The room was to dark, roof top pool was closed for a private event. Room was nice,comfy bed and good water pressure and plenty of hot water. Parking was terrible took our car to another lot and used my gas. But overall it was a very nice hotel good location and I would go back.

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Helpful?
1Thank Chelsea P
Sean F, Manager at Sanctuary South Beach, responded to this review

Hello Chelsea, thank you for taking the time to provide feedback of your stay with us at The Sanctuary Hotel. I am very pleased to hear that you found your room accommodations more than pleasing. I do apologize that we had an event going on when you wanted to enjoy the pool. Next time you stay remember that our guests...

Reviewed 13 April 2015 via mobile

We walked in a Maria greeted us. She was great. We got early check in and all that good stuff. The bamboo garden was very beautiful. We really wanted a skyloft suite but had none available for our visit, so we resorted to a regular suite. The air conditioner was rattling the whole time and would turn on and off...

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Helpful?
Thank Riley R
Sean F, Manager at Sanctuary South Beach, responded to this review

Any and all feedback that our guests are able to provide us is vital to our operation and dedication to superior hospitality. Thank you for the time you took to provide yours. Please know that we are currently providing the service's needed to the property and the rooms to ensure that we provide a quality and superior standard for all...

Chicago, Illinois
Reviewed 9 April 2015 via mobile

My family of four stayed at the Sanctuary South Beach the past five days. We had the Skyloft 2, which was spacious, modern, clean, and comfortable. The hotel staff was friendly and responsive to all requests we had. We took advantage of the complimentary beach service at the shelbourne and also enjoyed the rooftop pool, which was very quiet and...

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Helpful?
Thank Ilianna K
Sean F, Manager at Sanctuary South Beach, responded to this review

I am so very happy to hear of the great experience you had while staying here with us. It was a pleasure to have you and your family with us. Please note that your minor maintenance issues were received and addressed immediately. We look forward to having you all back on property with us very soon to get that extra...

Reviewed 7 April 2015

Quiet and cosy place on a parallel of Collins Av. Suites are very clean, well maintained and the place itself has a great location in South Beach. Staff is another great point, helpful and very kind in all situations. only down point is the breakfast, which is really very poor and absolutely not take care of (considering the hotel is...

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Helpful?
Thank Italian-traveller79
Sean F, Manager at Sanctuary South Beach, responded to this review

Your warm regards of the hotel and staff are great to hear. I will be sure to share them with our very hard working team who day in and day out commit to providing for our guests. The complimentary continental breakfast that we provide in the morning of fresh juice, fruit, coffee and pastries delivered daily is not your typical...

New York
Reviewed 2 April 2015

We had a great, clean room. The lobby staff were very friendly and helpful. It was surprisingly quiet for South Beach party weekend. We got room service from Ola and the food was delicious. Continental breakfast was about average but we had fun making waffles. Overall great hotel.

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Helpful?
Thank EWA199
Sean F, Manager at Sanctuary South Beach, responded to this review

So happy to hear that you enjoyed your stay with us. OLA restaurant is truly one of the best on the beach and we are proud to have them on property with us. As you found our location is perfect as it is in the middle of the best dining, shopping, and entertainment. However, we are nestled on a quiet...

Columbia
Reviewed 31 March 2015

Had an amazing time at Sanctuary, perfect location on South Beach. Staff was great. Bar tenders are awesome inside, lots of fun. The only problem we encountered was at the Beach. The guy that sets up the beds and the young lady bringing towels are on point. HOWEVER... the young lady that stood around pretending to be a server was...

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Helpful?
Thank Vincenzo T
Sean F, Manager at Sanctuary South Beach, responded to this review

I am sorry to hear that your experience on while enjoying the beach was less than impressive. Unfortunately the sister property that provides our guests with the beach chair service is not representative of the Sanctuary Hotel and our staff. However, I will certainly pass word along to the proper departments to make sure that the same great service and...

New York City, New York
Reviewed 27 March 2015

Great place, good price, very clean. People who work there are super nice. definitely coming back. I got chairs and towel for free on the beach! I tried breakfast downstairs-A+ . after all I had great experience staying at sanctuary south beach. Highly recomended

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Helpful?
Thank Edyta K
Sean F, Manager at Sanctuary South Beach, responded to this review

What a great review! I promise that your next stay will be just as memorable as your last. Thank you for staying with us and giving us an opportunity to do what we do best everyday.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Sugo
Cuisines: Italian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sanctuary Hotel is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., And Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 

Additional Information about Sanctuary South Beach

Address: 1745 James Ave, Miami Beach, FL 33139-7508
Region: United States > Florida > Miami Beach > City Center
Price Range: €140 - €502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami
Hotel Style:
#66 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary South Beach staff and other travellers.
11 questions
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Questions? Get answers from Sanctuary South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“refuse a room 210”
 of 5 bubbles 469ray, 26 Oct 2016 | Read review
“ask for a demo room if available, it`s the first renovated already”
 of 5 bubbles JJRodriguez, 11 Oct 2016 | Read review
“Ola is a nice, great food. Hotel is musty and air-conditioning system is loud.”
 of 5 bubbles ROMEOKENSINGTON, 10 Oct 2016 | Read review
“choose a different hotel totally”
 of 5 bubbles LEELEE0421, 12 May 2016 | Read review
“Don't use this hotel , unless your expectations are very low!”
 of 5 bubbles Spysmum, 22 Apr 2016 | Read review
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