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Sanctuary South Beach

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Sanctuary South Beach
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794 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Rio De Janeiro
Reviewed 24 May 2015

Really nice hotel. Nice location, excellent room, nice pool. Good service and clean room. Nice bed and excellent sleep quality. There is a nice and posh a restaurant. Good value by what you get. I would love to back someday. :) :) :) :) :)

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Helpful?
Thank Stitzi F
Sean F, Manager at Sanctuary South Beach, responded to this review

We would love to have you back with us again someday too! We hope that time is soon so that you can continue to enjoy our attentive and warm staff, unbeatable location and our well known restaurant located in our lobby. Don't forget to reach out the hotel directly to get the best rates and deals when you do, see...

Campeche, Mexico
Reviewed 21 May 2015

Good... Thanks. All persons are so nice and the building too. only the breakfast are not so good for us. We were very comfortable especially with the beach and the people . All are divine !!We spent almost a week excellently.

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Thank 191helleng
Sean F, Manager at Sanctuary South Beach, responded to this review

We will always be dedicated to providing our guests with exceptional hospitality and customer service. I am happy that you found that here with us during your extended stay. Our breakfast that we provide in the morning is a complimentary Continental Breakfast which consists of fresh pastries delivered every morning from a local bakery, fresh coffee, juice and fruit to...

Heswall, United Kingdom
Reviewed 21 May 2015 via mobile

After reading reviews we are abit concerned after booking this hotel however we enjoyed our stay at the Sanctuary South Beach. The location is good and the room was comfortable. Our room did have a musty smell but was clean and the amenities were great. We liked the rooftop pool although it was small it was peaceful and relaxing although...

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Helpful?
Thank Vcm86
Sean F, Manager at Sanctuary South Beach, responded to this review

We are happy to hear that you want to come back and stay with us again. We look forward to the opportunity in exceeding your expectations. Our location and staff will always be the best on the beach. We are currently going through upgrades and improvements on all of our rooms to make sure our product and quality meet the...

Bayamon
Reviewed 21 May 2015

Small hotel with good location to be out of ocean drive. Close to lincoln road. Room Is big but hotel needs maintenance in the rooms and outside. Under a budget is ok! Breakfast is ok but as soon as is over no matter its before 10:30 you will need to eat at other place. They should have a person in...

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Thank Christie M
Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for the time you took to provide feedback of your stay with us at The Sanctuary Hotel. When it comes to location and convenience here on South Beach, you will be hard pressed to find a hotel that has a more desirable location than we do. We are just steps from all of the most desirable sights, sounds...

Reviewed 19 May 2015

HOLY MOLDY AND NO I DON'T MEAN MOLY. I stayed here 5/5-5/6 check in went smoothly I was super excited because the hotel looked awesome until we got to our room that is (#208). Upon walking in the room I noticed it had a very strong musty smell. I know that smell and it's called mold.. took me about 45...

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2Thank Alexandria S
Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for taking the time to provide such essential and constructive criticism of your stay and experience of the hotel. Any and all feed back from our guests gives us the opportunity to always improve and consistently provide a better product for our returning and new guests. The hotel is currently about to embark on a maintenance and improvement...

Naples
Reviewed 10 May 2015

Staff was very courtesy, however, we found several hairs on our made bed. The shower cap in our bathroom had previously been used. There was no hot water and minimal water pressure in the evening. My wife has also discovered several bites on her body after the night in their bed.

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Thank V5446SRjessicag
Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for your review. I am happy to hear that you found our staff courteous and kind. I do apologize for any inconvenience that you might have faced in your room. I know that our housekeeping team works very hard to provide our guests with the best quality of room, I am sorry if you did not experience that....

Bogota
Reviewed 8 May 2015

need refurbish, modernization and improvements in bath and kitchenettes. IT LOOKS LIKE ABANDONED IN some spots of the hotel. The sofa was dirty as were the carpet . the smell is terrible, damp !! Louis is great and also the clean service staff.

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Thank 61fernandov
Sean F, Manager at Sanctuary South Beach, responded to this review

61fernadov thank you for taking the time to share your review. Please know that the hotel is dedicated to providing our guests with the best quality of service and product. We are currently going through the improvements on the property and rooms to make sure that our guests get the great value of service, room and location. I do hope...

Jersey City
Reviewed 8 May 2015

Good Location, great staff and nice rooms. I enjoyed my stay at Sanctuary south beach. Hotel staff were nice and attentive. I had water leakage problem in my room and they fixed immediately. Pool was good and beach chairs are also complimentary. Freebie ride is the most valuable complimentary service.

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Thank Manisha J
Sean F, Manager at Sanctuary South Beach, responded to this review

317manishaj, thank you for such a great review. You will always find our staff to be the nice and attentive. Anything that we can do to make your time with us better we will provide. Whether it is a warm smile when coming and going or great suggestions on things to enjoy in the neighborhood, we have you covered. Unfortunately...

lLondon
Reviewed 6 May 2015

Seeing the rooms- we were upgraded, it was really beautiful and we thought w wished we came here to start with. our room was directly above the restaurant. During check in I asked the receptionist if the room was affected by the noise. i was assured that the noise did not go through to the room.(I asked this several times)....

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1Thank lLondonWel
Sean F, Manager at Sanctuary South Beach, responded to this review

I do appreciate that you took the time to leave your review. In regards to the inconvenience you experienced while staying in your room, allow me to apologize again. In no way was the Front Desk trying to mislead you in letting you know that your room would not be affected by noise. With no previous feedback before of any...

Alexandria
Reviewed 3 May 2015

I will only come back if Louis is working. Good location and nice room. Pool area is comfy and relaxing.................................................................................................

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Thank John G
Sean F, Manager at Sanctuary South Beach, responded to this review

John, I will be sure that Luis see's this review. I can also assure you that he will be here on your next trip. It is great to hear when our team is mentioned in these reviews. It just goes to show and reaffirm to the excellence of hospitality that we are all committed to.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Sugo
Cuisines: Italian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Sanctuary Hotel is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., And Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 

Additional Information about Sanctuary South Beach

Address: 1745 James Ave., Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: €153 - €402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami
Hotel Style:
#67 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary South Beach staff and other travellers.
11 questions
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Questions? Get answers from Sanctuary South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer a reformed suite - (Escolha umas das suites já reformadas)”
 of 5 bubbles 517caios, 11 Jan 2017 | Read review
“Stay here only if you are desperate..”
 of 5 bubbles Akhnaton, 8 Jan 2017 | Read review
“refuse a room 210”
 of 5 bubbles 469ray, 26 Oct 2016 | Read review
“ask for a demo room if available, it`s the first renovated already”
 of 5 bubbles JJRodriguez, 11 Oct 2016 | Read review
“Ola is a nice, great food. Hotel is musty and air-conditioning system is loud.”
 of 5 bubbles ROMEOKENSINGTON, 10 Oct 2016 | Read review
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