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The location of the hotel is great and this is the only credit I can give to it.
Service is very bad and there is no customer service at all.
We have booked a Studio Suite and have been allocated a classic room. When I...More
1 Thank Sab C
Response from nicoleroyalpalm, Manager at Royal Palm South Beach Miami, A Tribute Portfolio ResortResponded 18 June 2017
Thank you Sab C for sharing your feedback with us. I am happy you enjoyed the location of the resort. I apologize that overall your stay was not as expected. I will address with my team so we can continue to improve our services. I...More
We just came home yesterday from our long weekend getaway at Royal Palm in Miami. I had been reading reviews on here, and was a little worried, but that worry was all for naught... Even before we walked through the doors, the service we received...More
I'll start by saying that I've been fortunate to stay in some of the best cities around the US and abroad, many of them in the heart of the city or in or near the entertainment area. We often choose to stay in those areas...More
We stayed here for the second time and despite a few bad reviews that have been posted lately, the Royal Palm still delivers a quality stay. Check in was a breeze, we were upgraded (SPG members ) to a corner king suite on the 12th...More
From start to finish the staff at Royal Palm is exceptional. Upon arrival there was someone there to immediately take our bags, check in was quick and we immediately began our trip without a flaw. I must say though, that the environment around the hotel...More
US$193 - US$577 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#30 Business Hotel in Miami Beach
#33 Spa Hotel in Miami Beach
#49 Family Hotel in Miami Beach
#55 Romantic Hotel in Miami Beach
#60 Luxury Hotel in Miami Beach
#72 On the Beach Hotel in Miami Beach
Non-Smoking Rooms ,
Number of rooms
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Check out is at 11:00! However, they told me that we could get a late check-out, but when we looked at our receipt under the door the day of departure; it stated that the hotel would not be able to accommodate the later... More
Check out is at 11:00! However, they told me that we could get a late check-out, but when we looked at our receipt under the door the day of departure; it stated that the hotel would not be able to accommodate the later check-out! It was a little to late, because we had already slept in!