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    The New Casablanca on the Ocean Hotel

    6345 Collins Avenue, Miami Beach, FL 33141-4614
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    6/8/2017 7/8/2017
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    US$256US$516
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    Traveller (1030)
    Room & Suite (496)
    Pool & Beach (255)
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    Overview
    • Excellent8%
    • Very good28%
    • Average33%
    • Poor13%
    • Terrible18%
    18 Jun 2017
    “North Beach Miami For Less”
    14 Jun 2017
    “Improvements are needed ”
    Free Internet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Deauville Beach Resort
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    #169 of 208 hotels in Miami Beach
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,741)
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    1 - 5 of 501 reviews

    Reviewed 1 week ago via mobile

    Arrived 1130pm to no info about the hotel just handed a key and tmhad £200 hold fee taken which we knew nothing about on booking. Broken glass in the lift and smoke detectors hanging from the ceilings. Our room, no welcome package, stained damp ceiling...More

    1  Thank Jess P
    Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 1 week ago

    Dear Jess, We appreciate you being our guest and taking the time to share your feedback. We strive to offer clean and comfortable accommodations at a great value right on the beach and we were sorry to learn that this was not your impression. Our...More

    Reviewed 4 weeks ago

    After reading reviews I was a little dubious about our arrival here, we had completed a trip to New York and Las Vegas and ended it in Miami, so a beach break was needed! Upon arrival we were greeted by reception staff who were efficiant...More

    1  Thank cjenki
    Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 4 weeks ago

    Dear Cienki, We were delighted to host the grand finale of your cross-country vacation, and we thank you for the positive feedback! We’re so glad our helpful team members got your beach vacation off to a strong start. As you’ve discovered, our kitchen amenities contribute...More

    Reviewed 18 June 2017

    Having to go to a family wedding in North Beach Miami Florida, I was surprised to find out how expensive the hotel was where the wedding reception was going to be held as well as a majority of the out of town wedding guests., With...More

    Thank Steven C
    Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 19 June 2017

    Dear Steven, We appreciate you choosing us to welcome your friends and family to Miami Beach! We are pleased to see that you enjoyed an overall positive experience at a great value, and we thank you for letting us know your favorite parts of your...More

    Reviewed 14 June 2017 via mobile

    I wouldn't say that this was the worse place ever bit improvements are needed. On arrival the reception staff weren't the most inviting this changed over the time we stayed but would have been nice to be greeted with a smile. The first room we...More

    Thank ro87M
    Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 15 June 2017

    Dear Ro, It was a pleasure to welcome you and to receive your detailed review. While we’re sorry that your first impression of our hospitality got off on the wrong foot, it was nice to learn that some of our team members were able to...More

    Reviewed 13 June 2017 via mobile

    I arrived at this hotel and the room was totally different from the pics on the internet. The bathroom was dirty. Dirty towels, blood on curtains. Everything was just a diaster. I complained to the front desk and nothing was done. The hotel and rooms...More

    1  Thank mscindy08
    Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 15 June 2017

    Dear Cindy, We value guest feedback and thank you for sharing yours. Our housekeeping team prides themselves on their attention to detail, and we are sorry to learn that some of these details were overlooked, according to your review. We apologize for this inconvenience and...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$99 - US$724 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #42 Spa Hotel in Miami Beach
    • #116 On the Beach Hotel in Miami Beach
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Expedia, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your The New Casablanca on the Ocean Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Miami Beach
    • Also Known As
    • Hotel Casablanca On The Ocean ,
    • Casablanca On The Ocean
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    Traveller (1030)
    Room & Suite (496)
    Pool & Beach (255)
    Dining (35)
    Hotel & Grounds (500)
    Bathroom (66)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    wathredhead82
    20 June 2017|
    AnswerShow all 6 answers
    Response from Hotel_Mgr_365 | Property representative |
    Dear Redhead, Thank you for your questions. As others have mentioned, we do not offer complimentary airport transportation, but there are several convenient options available. Private shuttles like Super Shuttle are... More
    0
    Votes
    ro87M
    28 April 2017|
    AnswerShow all 4 answers
    Response from Hotel_Mgr_365 | Property representative |
    Dear ro87m, We hope you're getting excited about your upcoming trip to Miami! To answer your question, we do have a small fitness center on property. Our gym is open every day from 7:00 am to 11:00 pm. We have 2... More
    0
    Votes
    ro87M
    10 April 2017|
    Answer
    Response from Hotel_Mgr_365 | Property representative |
    Dear Ro87m, Thank you for your question and for considering us for your upcoming trip to Miami Beach. Yes, our rooms do have air conditioning for your added comfort. We hope to welcome you soon! Best regards, Casablanca... More
    1
    Vote
    Room Tips
    "If you are looking to save money, choose a room without a view of the water"
    Read review
    "Not luxurious decent enough; great Location!"
    Read review
    "If you must stay here, ask for beach view and renovated, don't go with cheapest room."
    Read review
    "Never book with ocean front resort apartments"
    Read review
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