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The Palms Hotel & Spa

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The Palms Hotel & Spa
The Palms Hotel & Spa
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2,362 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Washington, DC
Reviewed 5 October 2012

Beautiful older building, plantation style, with beautiful grounds and it's away from the noisy part of South Beach but a short walk or bus ride to Lincoln Road. Great and friendly staff and the breakfast buffet is pricey at the Essencia Restaurant but is excellent; croissants that melt in your mouth. Hotel employees display the country that they're from on...

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Helpful?
Thank AJP57
Los Angeles, California
Reviewed 3 October 2012

I will start by saying that I was in town for business and not the beach. I like this place, but I wanted to love this place. Their Staff is very good and friendly. I will say this though. I more or less live in different hotels. This staff is definitely trained to accommodate European and Latin American clientele instead...

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3Thank 1whereintheworldami1
Estero, Florida
Reviewed 2 October 2012

I actually stayed at this hotel in March of 2011, but I was thinking about what an amazing place it was and felt the need to write a review. This hotel is absolutely gorgeous. The grounds are amazing with surprises at every turn, and you are right on the beach where they have lounge chairs set up already for hotel...

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Thank Shari T
Berkeley Shores, New Jersey, United States
Reviewed 2 October 2012

On a one night stop over after a cruise, this hotel was a most welcome surprise. The rooms and cleanliness of them are beyond reproach. For a standard room, you get more than adequate space in a room decorated with soft, relaxing spa hues and tones. The best thing, for me at least, was how comfortable the bed and linens...

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1Thank Summer Lynn C
Island of Malta, Malta
Reviewed 30 September 2012

Our honeymoon stay in MIami. Starting with the decor of the rooms, very nice and contemporary. The breakfast, couldn't be better. The service, impeccable. The pool, well check the hotel's website. The Essencia restaurant, very very good. Definitely recommended.

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Thank StephenC25
San Mateo, California, United States
Reviewed 28 September 2012

Stingy, expensive hotel with poor customer service. Their bar service and hotel cleanliness was excellent but that just isn't enough. No upgrades, had to beg waiter for service in lounge while they watched TV and joked around as did many others. Did not give me $50 food credit as stated in room rate. Loud construction nextdoor all day long. Will...

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Thank Stacey H
Brooklyn, New York
Reviewed 25 September 2012

My husband and I spent four days in Miami and we stayed at The Palms. We arrived early and were happy to find out that our room was ready. I booked an ocean front king bed through Orbitz. The weird thing was that when we checked in they wanted to give us a two bed Ocean front. On our reservation...

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3Thank ehernandez5678
New York
Reviewed 22 September 2012

I enjoyed every bit of my stay here. Very modern and upbeat decor in the rooms and lobby was contemporary. The room was pretty neat and beds were extremely comfortable. The glass back splash in the bath room was very stylishly. I was pleasantly surprised when I saw Aveda products in the bath room and learned that they had an...

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1Thank subbulu
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Thank you for your ‘Spectacular’ comments and review! We’re delighted to hear that you not only loved being our guest at the Palms, but that you found our hotel, décor, staff and Aveda Spa to be an unforgettable experience. I love our Aveda products as well, and hope you can come visit our Hotel and Spa again soon for another...

Murrieta, California, United States
Reviewed 21 September 2012

I always appreciate great customer service and as we were met at our car the Staff was immediately responsive to all of our needs. The staff from checkin to the bar and pool were amazing throughout our entire weekend stay. I must admit we truly felt special to the point the Bellman remembered our last name and greated us the...

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Thank LisaRod326
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear LisaRod, I am thrilled to hear about your ‘absolutely amazing’ experience while being our guest at the Palms Hotel & Spa. Our dedicated staff are truly exceptional in their service delivery & genuine hospitality and clearly one of our biggest assets in ensuring our guests overall satisfaction. Please come for another outstanding stay again soon, so we may welcome...

California
Reviewed 19 September 2012

We just spent 3 nights here after finishing a Mediterrean Cruise and loved it. It doesn't look like much from the front, but than we walked into the lobby and WOW it was beautiful. it is like being at a plantation and we loved sitting outside in the covered patio area. It was very romantic, like being on a second...

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Thank HFTSM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: €234 - €461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#17 Spa Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade to an ocean view”
 of 5 bubbles gagnsekhon, 23 Feb 2017 | Read review
“Specify where your room is unless you want to end up in a small corner room”
 of 5 bubbles Ames1980, 22 Feb 2017 | Read review
“It was nice to have a beach-front room, but since there's no balcony, to me that's not imperative!”
 of 5 bubbles muszekfan, 14 Feb 2017 | Read review
“Ocean views are so relaxing!”
 of 5 bubbles Molly0625, 4 Feb 2017 | Read review
“Rooms with sea view must be fantastic”
 of 5 bubbles rufus11, 2 Feb 2017 | Read review
5 of 5