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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,402 Reviews from our TripAdvisor Community

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There are newer reviews for The Palms Hotel & Spa
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Showing 1,484: English reviews
Reviewed 1 week ago via mobile

Good hotel, attentive staff, great pool area, great location! At check in we won a room upgrade. Our room was amazing, an apartment! Would stay again and spend some more days to enjoy the great beach area offered by the hotel!

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Thank Narayana F
Brooklyn, New York
Reviewed 1 week ago via mobile

This hotel is world class when it comes to checking in and checking out. The food was good not great and expensive. The one towel room doesn't match the prices of the rooms. My beach experience was my all time favorite. Leoner made my experience enjoyable. His attentiveness was unparalleled. Jesus and Dana added to that experience. I recommend going...

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Thank mikebeaton
Raleigh, North Carolina
Reviewed 1 week ago via mobile

The hotel is beautiful and the surrounding grounds are so very well done. The pool is heated nicely even when it's cooler out. South Beach is a bit rocky and is scenic but less than ideal for swimming in my opinion. There's a lot of seaweed and seemed to be a lot of trash around. We also saw many Portuguese...

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Thank keepchasingwindmills
Ellicott City, Maryland
Reviewed 1 week ago

I attended my second conference at this hotel and have to say that the hotel is nothing if not consistent. And I mean that in a good way. The staff is great! I will throw a shout out to banquet captain to who kept everything moving for us. On one day, we finished about 15 minutes earlier than our lunch...

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Thank LaneB588
Reviewed 1 week ago

We visited as a family during the kids' winter break. Even coming from NYC, I was shocked at the hotel rates along the beach. This place seemed the most reasonable while still characterized towards the "higher end." First, the positive: easy access to a nice beach (although not visible unless you exit the property out a back gate, friendly staff,...

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2Thank pricardolaw
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear pricardolaw, Thank you for letting us know about your experience and for taking the time to share both your good and not so good impressions of our property. First off, we would like to share how happy we are to read of the friendly service you experienced and how much you enjoyed our well-kept and quiet rooms specially at...

Annandale, Virginia
Reviewed 1 week ago

Fantastic hotel ! So many other hotels were way too expensive. Booked this one and was very happy with the choice. The rooms were clean and modern. The hotel was quiet and away from the noise of south beach. The staff was friendly and helpful. You will love the pool and the access to the beach. The resort fee provides...

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Thank umbc24
Reviewed 2 weeks ago via mobile

This is a nice hotel in a nice location. Second time staying here. Only 2 complaints: 1) there are only 4 ocean view rooms with a balcony. All others have ocean facing windows that don't open 2) we arrived before the standard check in time and were told the bellhop would hold our luggage securely while we explored. After an...

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1Thank brenpat77
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear brenpat77, Thank you for not only for choosing The Palms Hotel & Spa as your home away from home but also for taking the time to share with us your recent experience. The standard procedure at The Palms is once the bellman receives your luggage, he waits until you check in and then decides whether to take your luggage...

Toronto, Canada
Reviewed 2 weeks ago via mobile

Just got back from staying three nights at the Palms with my boyfriend. We wanted to stay in a hotel in Miami Beach that felt more like a quiet resort, and this hotel delivered exactly the kind of vacation feel we wanted. Our room was nice, clean and spacious. The bed was incredibly comfortable and I loved that they provided...

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1Thank pikaraichu
Dedham, Massachusetts
Reviewed 2 weeks ago via mobile

This hotel is great. Beautiful beach, nice rooms, great pool. Staff is friendly and it is clean. It's glamorous and retro and the pool area is gorgeous. Perfect for a Miami vacation. The location is great for walking around and is near south beach. Last year we stayed at the Marriott Harbor Beach in Fort Lauderdale and this hotel is...

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Thank bos2ngirl23
Scottsdale
Reviewed 2 weeks ago via mobile

Overall, this is a nice hotel- not near the Spring Break crowds, great pool and beach space and very friendly service. However, the "ocean view superior room" that we paid for and upgrade, is not superior, so I can only imagine what standard rooms are like. It is actually very small, even for just two people. They've leveraged every nook...

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Thank Julie J
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Julie J We truly appreciate the time you took to let us know about your recent experience at The Palms Hotel & Spa. While we’re glad to see that you enjoyed our pool and beach area, friendly staff and the hotel overall, we regret to read of your disappointment with the room type you have selected. For future reference,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: €216 - €483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#15 Spa Hotel in Miami Beach
#23 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
67 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paying a little extra for an ocean view is worth it.”
 of 5 bubbles SAnnHaller, 22 Mar 2017 | Read review
“Stay someplace else.”
 of 5 bubbles , 19 Mar 2017 | Read review
“ocean view is worth it”
 of 5 bubbles swisstravelers_12, 19 Mar 2017 | Read review
“Stick with a high floor. And confirm that the room is sufficiently close to the router so that wireless functions.”
 of 5 bubbles pricardolaw, 14 Mar 2017 | Read review
“Garden View or Beach View Room are a must”
 of 5 bubbles amandak2782, 3 Mar 2017 | Read review
5 of 5