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Located in the heart of Miami's hip South Beach, the Aqua Hotel is a refreshingly intimate and modern boutique hotel with access to the best Miami has to offer. Welcoming guests to the ultimate tropical escape, the Aqua's romantic surroundings, hip accommodations and first-class service promise to make your stay on South Beach memorable.
I‘d choose this because it’s so close to Lincoln Road and the beach. The staff is kind and solve my problem faster than I could imagine.
The breakfast is simple, with few options. This is the greatest problem. Evetything are clean , even the toilet...More
Hotel is old, needs renovation , rooms are very clean, staff is amazing specially Alexandra and Louri, location cant be better, just acroos of the beach, beach services super good, they give us 30 minutes kayak for free , everything is walking distance , very...More
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 2 weeks ago
Great review! We are so glad to hear you would stay with us again.
I posted this review on Yelp but I had such a horrible experience here I have to share it everywhere else. The staff does NOT care about the safety of their guests. A girlfriend and I stayed here over the weekend and had our room...More
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 4 weeks ago
We respect your opinion even though some of your facts are, to say the least, inaccurate. We are glad nothing serious happened after all.
This hotel would be promising but they don’t keep it up. Room looked run down. Bathroom was plain horrible and too small. Shower head leaked and sink clogged up. And no a/c and front door didn’t close properly. Hot tub wasn’t hot. I repeat hot...More
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 16 August 2018
Beware! Pictures are deceiving. I'm sorry to leave this review but I want everyone to know what they're getting in to!
- if you're planning on using the shuttle, be sure to call the hotel otherwise they won't be there. The shuttle ended up being...More
2 Thank Mikayla C
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 24 July 2018
Dear Mikayla, please email me directly at firstname.lastname@example.org and I will make sure this situation gets rectified. Booking.com has not contacted us about your case and I'd like to know when you have called the hotel and been hung up on because we have no...More