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Whitelaw Hotel

1,603 reviews
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Traveller (431)
Room & Suite (198)
Dining (6)
Overview
  • Excellent37%
  • Very good30%
  • Average13%
  • Poor8%
  • Terrible12%
Travellers talk about
“happy hour”(147 reviews)
“white law”(29 reviews)
“free drinks”(80 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Bar/Lounge
Concierge
Wheelchair Access
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,603)Write a Review
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1,238 results
Traveller rating
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Show reviews that mention
All reviewshappy hourwhite lawfree drinkssouth beachfree shuttlefront desk agentocean driveenjoyed my stayrooms are smallbeach towelsart decosherylbartenderblockgalimiamiclubs
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1 - 5 of 1,238 reviews
Reviewed yesterday

Great boutique hotel. Very friendly staff and fun atmosphere. Room is small but pretty and very clean. Excellent location - On Collins, 1 block from Ocean Avenue and beach, so thought it would be noisier than it was because of the traffic. This block has...More

Thank ldbusch
Reviewed 3 days ago

I booked this because it had an airport shuttle and my flight was 9:40 hours long. Mailed them the week before for shuttle details- no reply. Called upon arrival at MIA airport "oh it'll be there any time now"...waited 37 minutes then called again. "there...More

1  Thank euroboyLuxembourg
Response from SBG_GM, General Manager at Whitelaw HotelResponded 2 days ago

Hello euroboyLuxembourg.Thank you for taking time to let us know how you felt.We do apologize as your stay was not as per your expectations.Do you mind sharing which email address you used for shuttle details so we can investigate further..We also have it advertised on...More

Reviewed 4 days ago

Our flight from Toronto to Miami was cancelled due to severe weather and despite of several requests, the hotel management did not refund and charged us full amount for one night. We had notified them 48 hours before our travel as well as shared the...More

Thank Hina J
Response from SBG_GM, General Manager at Whitelaw HotelResponded 3 days ago

Hello Hina J.We are sorry that you were not able to travel to Miami Beach.The reason why you were not refunded is because cancellation without penalty is 72 hours prior to arrival,in this case you only got charged first night penalty and were were not...More

Reviewed 5 days ago via mobile

This hotel is very disappointing. The boots you see advertising it are very misleading in respect to the lovely white furniture which is tired and dirty. The lovely quilted bar is tired, torn with buttons missing. The reception bathrooms are in poor condition to say...More

Thank Angela G
Response from SBG_GM, General Manager at Whitelaw HotelResponded 3 days ago

Hello Angela G.Thank you for taking time to write this review.We are not sure if you are actually reviewing the right hotel as we do not have any staff member by Venessa.We provide free coffee every morning at the hotel.We do provide beach towels and...More

Reviewed 5 days ago via mobile

My girlfriend booked this hotel for the Miami boat show (trying to be sweet as they had very reasonable room rates for our 5 day stay). Upon check in We we’re not offered valet service bag service or even directions to our room. Young gentlemen...More

Thank Nick M
Response from SBG_GM, General Manager at Whitelaw HotelResponded 4 days ago

Hello Nick M.Thank you for taking time to write this review.We deeply apologize about what happened,I remember talking to you about your concerns in the morning and we offered to move you around 12pm ,but you said we cannot move the stuff for you because...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$141 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$141 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (431)
Room & Suite (198)
Dining (6)
Pool & Beach (4)
Amenities (8)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Denee S
13 October 2016|
AnswerShow all 4 answers
Response from Jonah33139 | Reviewed this property |
Valet is $35 a day. Nothing free at this hotel and they will also slap you with a $20 resort fee.
0
Votes
Jacqueline F
12 July 2016|
AnswerShow all 4 answers
Response from keuell | Reviewed this property |
It just depends if they have your room early. We were lucky to get checked in early.
1
Vote
Arfa A
26 June 2016|
AnswerShow all 2 answers
Response from Jonah33139 | Reviewed this property |
Nothing is free at this hotel they will nickel and dime you.
0
Votes
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Room Tips
"We had a room at the front on the 3rd floor overlooking Collins - Saturday night was noisy, but not bad..."
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"Stay away from the lobby"
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"Use the free shuttle to travel from Miami airport to the hotel"
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"There is a five star hostel linked with this hotel that blew us away! Check it out if you like meeting new..."
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