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The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
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2,860 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, South Beach
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Showing 2,277: English reviews
Reviewed 11 January 2015

Normal Ritz....quiet.....pool area is great for people watching. A nice hotel in the middle of many fantastic hotels in the South Beach area. It wou.ld be best to get a room with a beach view as many of the rooms face buildings and while the rooms are nice the view is not

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2Thank Whenintown
London
Reviewed 11 January 2015

Spacious area set aide for the hotel with comfortable beds and sun shades. Great service from Sebastian one of the beach attendants. Great broadwalk running the entire length of the beach past the historic Art Deco area with its fabulous buildings.

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Thank Grazerman
London
Reviewed 10 January 2015

Ritz Carlton takes the hotel experience to a whole different level. From the moment when you arrive you can be sure to expect top class service. I only said my name once and from then on all the members of staff remembered it (I don't know how they do it). My room wasn't ready when I arrived so I sat...

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Thank Lifeisalongjourney
Nyon, Switzerland
Reviewed 8 January 2015

The location of the Hotel is great and we liked the pool and bar area, the ratio price to quality is however not the best. We stayed in room 708 and we where rather disappointed what we got for 590 $. First the room was small the air was very unpleasant and even after running the AC for 2 hours...

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Thank Baccus P
Richard L, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Guest, We thank you for taking the time to tell us your thoughts, and are thankful for the feedback. We apologize you were not satisfied with your room. We do our best to offer the best type of room based on the costumers needs. We hope the comments you left with the front desk will guide us in the...

Los Angeles, California
Reviewed 7 January 2015

Not Ritz Carlton standards! The manicurists and stylists are cleaning toilets while doing your hair and nails! That is disgusting! That is like putting a chef to clean urinals while preparing a meal! I was so irate! Director Arango [---] what about disease or code violations? It makes me wonder what other unsanitary practices is being forced on staff to...

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2Thank Samantha D
Richard L, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Guest, Thank you for your detailed feedback, we will make sure to address the spa staff regarding your experience. We also want to take this time to thank you for your postive comments and hope to welcome you back in the near future. Warmest Regards, Kevin Kelly General Manager

Cheshire, England
Reviewed 6 January 2015

I have stayed at The Ritz Carlton South Beach twice now, and both times were a pleasure. The hotel is centrally located on Lincoln in the heart of South Beach, very convenient to all that the area has to offer. Some of my favourite restaurants in town, Mr Chow and Prime 112, are within walking distance. The exterior of the...

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1Thank jack_j_pollitt
Reviewed 6 January 2015 via mobile

From the moment you enter the lobby we were greeted by warm and friendly staff that went out of their way to make us comfortable including an upgrade that wasn't required but available. The location is perfect, the beach Amazing!

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1Thank lovinlifehappy
Toronto
Reviewed 5 January 2015

First stay at the RC south beach. Will be our last. Come to Miami Beach at least twice a year and have stayed at numerous properties. Was excited to try the RC but have been disappointed. Having stayed at many RC properties in the past, had some expectation of the type of above average service and property to expect. This...

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1Thank travelMDtoronto
Laura B, Executive Office at The Ritz-Carlton, South Beach, responded to this review

Good Day, We value all responses, and thank you for taking the time to give us your feedback. We are saddened to hear that you were disappointed with your overall stay. Our Art Deco building has much history to it, we have daily art tours to explain more as to why the building is protected and maintained in its original...

Benton Harbor, Michigan
Reviewed 4 January 2015

We recently stayed at the Ritz, South Beach. Granted we have stayed several times in the past we found that the rooms and hotel hadn't been touched in years. We stayed in a 1 bedroom suite, thankfully it was the largest of the 1 bedrooms but really just average as far as the luxury category goes...just dated. The windows hadn't...

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2Thank amy s
Laura B, Executive Office at The Ritz-Carlton, South Beach, responded to this review

Good Day, Thank you for your kind words about our staff, we always pledge to provide the finest personal service for our guests. I apologize that you feel that our property is not up to the standard that you normally expect. The cleanliness of the hotel is our highest priority, and you can be assured that our housekeeping team is...

Baltimore, Maryland
Reviewed 2 January 2015

I recently traveled with my teenage dautghter and her friend and mother. I initially was taking both girls, but at the last minute the other mom decided to come along. She called and asked if she could get a room on the same floor as me with 2 double beds. She was told "No problem, the hotel is not at...

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3Thank rosiehuggins
Laura B, Executive Office at The Ritz-Carlton, South Beach, responded to this review

Good Day, Thank you for taking the time to give us your valuable feedback about your stay. I apologize for the miscommunication that you experienced with your rooms, as well as with your beach chairs. Please be assured that we do our best to assure that all guests are well taken care of, and I hope that you will return...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: €304 - €941 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
Hotel Style:
#13 Family Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#22 Luxury Hotel in Miami Beach
#25 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are the ones with ocean view.”
Chahoor, 16 Apr 2017 | Read review
“Club level is worth the upgrade cost”
TrioBravo, 8 Apr 2017 | Read review
“beach side has ocen views”
Rodjetton, 4 Apr 2017 | Read review
“the only good rooms are facing the beach. the ones facing another hotel stink”
lovevitos, 29 Mar 2017 | Read review
“get a room with a balcony”
tennischickChicago, 27 Mar 2017 | Read review
5 of 5