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Four Points by Sheraton Miami Beach

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Four Points by Sheraton Miami Beach
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1,806 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Miami Beach
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Showing 1,109: English reviews
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Visited the Four Points recently to celebrate our first wedding anniversary. We were particularly impressed with the buffet - delicious & great value for money. We also really enjoyed the pool bar & the menu options. Location is great and the reception staff were helpful, professional and personable. Would highly recommend.

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Thank A TripAdvisor Member
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for taking the time to review our hotel. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that...

Grayson, Georgia
Reviewed 2 weeks ago

We stayed for 4 nights on a long weekend trip to Miami. The hotel was nice, and recently renovated. It is as close to the beach as you can get, right along the boardwalk. The only thing that prevented a 5 rating was the fact the hotel seemed to be understaffed. Don't get me wrong, the staff that was there...

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Thank Perry W
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Perry, Let me start off with thanking you very much for filling out our survey. It is a great tool for the hotel to ensure we are striving to meet expectation; it also gives us the opportunity to identify specific areas that require more attention. With a mission to provide superior customer service, we take great pride in serving...

Cincinnati, Ohio
Reviewed 2 weeks ago

This hotel is directly next door to the famous fontainebleau hotel . The Sheraton sits directly on the beach. The lobby is clean and very welcoming however the rooms are slightly old and outdated . The valet service is great , I never had to wait long for them to bring my car around. Valet is 39/night. Overall average hotel...

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Thank tinkbaby2003
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for taking the time to write a review on your recent stay at the Four Points by Sheraton Miami beach. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. Clearly from your comments and scores we have room to...

Reviewed 3 weeks ago via mobile

Visited march 19 to 25! Hotel is very clean suites are a smaller but its clean and cozy! The best thing this hotel has is the heated outdoor pool! Omg it was amazing! Close to lots of things! We ate at latin cafe close by! If i go back to miami, def will stay in this hotel!

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Thank karina G
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Karina, Thank you so much for taking the time to review our hotel in regards to your recent stay. I am happy to read that we met your expectations and that when you are back in Miami we are the hotel you will choose! Thank you so much for being our guest! Kind regards, Camilla Maunsell

Chicago, Illinois
Reviewed 3 weeks ago

Another hotel for another year at carnival! This place actually had nothing to do with why I was in Miami. The location was actually a bit of a distance from homestead where we dance in carnival. But, we wanted to stay on sobe and have 2 trips in one. This hotel is right up the block from Foutainebleu, which is...

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Thank TTSantiago82
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear TTSantiago82, Let me start off with thanking you very much for reviewing our hotel, in regards to your recent stay at the Four Points by Sheraton, Miami Beach. It is a great tool for the hotel to ensure we are striving to meet expectation; it also gives us the opportunity to identify specific areas that require more attention. I...

Reviewed 3 weeks ago

Stayed for two nights... Booked the room only a few hours before we checked in. Had no problem getting the room. Actually only booked for one night but extended a second night due to location, rate and cleanliness. I would stay again.

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Thank Jennilynn21
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Jennilynn21, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Miami Beach with us. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am so glad that not only you got a room...

Reviewed 3 weeks ago

Location is great directly on the beach and out of the way of South Beach craziness. They had a great pool area and the rooms were average. Got a great deal for this hotel on a different website. Parking however was expensive so we opted to park a few blocks away in a public garage. Great value for the otherwise...

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Helpful?
Thank Samantha P
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Samantha, Thank you for taking the time to complete a review on your recent stay at the Four Points by Sheraton, Miami Beach. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am so glad that you enjoyed your stay with...

Reviewed 4 weeks ago

The hotel has a valet parking which is a good one since you can hardly find where to do self-parking. I got checked into the last room, it seemed the hotel was fully booked. Despite being an SPG guest, i was not treated specially. That night, the fire alarm rang and the alarm system kept saying that we should evacuate...

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Thank Austin O
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Austin, Thank you so much for your review. I am sorry to hear about the alarm going off and disputing your night. I am glad you enjoyed the location, found the environment beautiful and enjoyed the pool side at night! Thank you so much for being our guest. Kind regards, Camilla Maunsell

Sacramento, California
Reviewed 4 weeks ago via mobile

Stayed here for a few nights during my stay have nothing bad to say about it. They upgraded my room to ocean view. Had a balcony that had a view of the ocean and pool area. It's centrally located and right on Miami Beach. I'll most definitely will consider this property again on my next visit.

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Thank traveling_al_916
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for taking the time to write a review on your recent stay at the Four Points by Sheraton Miami beach. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am glad to read that you enjoyed your stay...

Cissna Park, Illinois, United States
Reviewed 18 March 2017 via mobile

Housekeeping didn't even show up!! We had to call down for towels! Part of the hotel is getting renovated I think. But bad!!!everything breaking in room! Disappointing for Sheraton. Only good part is pool and beach!!!

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Thank Joline L
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Miami Beach with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 

Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Avenue, Miami Beach, FL 33140
Region: United States > Florida > Miami Beach
Price Range: €148 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Miami Beach 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
4 Points By Sheraton Miami Beach
Four Points By Sheraton Miami Beach Hotel Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Hotel Style:
#90 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Miami Beach staff and other travellers.
47 questions
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2 months ago
Brooklyn, New York
6 months ago
United Kingdom

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Questions? Get answers from Four Points by Sheraton Miami Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from this hotel”
TKorraa, 18 Apr 2017 | Read review
“HIgher floor for a good view, lower floor for better elevator service”
B0Beth, 11 Apr 2017 | Read review
“Ask for a water view on a high floor. Worth the trip”
PerryW691, 6 Apr 2017 | Read review
“Ask for a beach front room for great views.”
Y271AZsamanthap, 27 Mar 2017 | Read review
“Ask for hotel with balcony and Ocean view (iff you like this)”
corl849, 8 Mar 2017 | Read review
5 of 5